UPrinting

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UPrinting

@UPrinting

We are dedicated to support your business. Share your story to [email protected]. #UPrintingCommunity

Los Angeles, California Katılım Kasım 2008
654 Takip Edilen6.4K Takipçiler
UPrinting
UPrinting@UPrinting·
@tmcgrathphilly Thank you for contacting us! We apologize for the inconvenience and are here to help resolve the issue. Please call us at 888.888.4211 or connect via live chat so we can verify your information and complete your request. -Customer Care
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Tom McGrath
Tom McGrath@tmcgrathphilly·
@uprinting. You have a not crappy product at a not crappy price. But now I can’t get off your mailing list, which I think is a violation of about 67 laws. How many ways can I say unsubscribe?
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UPrinting
UPrinting@UPrinting·
@larrythegrouch Thank you for bringing this to our attention! We’ve located your order and are reviewing the interactions that have taken place. We’ll follow up with you shortly once our investigation is complete. -Customer Care
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Larry the Grouch
Larry the Grouch@larrythegrouch·
Paid $334.01 for @UPrinting to create 250 flyers for delivery (2) days later. They didn't even ship them until (2) days later. Arriving late they are now useless and their offer to make it up to me was $45.35 in shipping costs, AS A CREDIT ON A FUTURE ORDER.
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UPrinting
UPrinting@UPrinting·
@ButchsBistro @ButchsBistro We are sorry to hear you feel this was about our company! Could you send a DM with the order number (if available) and a brief description of what led to this feeling? -Customer Care
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UPrinting
UPrinting@UPrinting·
@SPE_CLE Sorry but we're unable to locate a recent order with the phone number provided. Can you provide the order number?
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UPrinting
UPrinting@UPrinting·
@SPE_CLE Thank you for taking the time to bring this to our attention. We are genuinely sorry for this experience and will address this matter accordingly. Could you DM us the order number so we can follow up? -Customer Care
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UPrinting
UPrinting@UPrinting·
@LorrainesTHouse Thank you for taking the time to bring this to our attention. We are genuinely sorry for this experience and will address this matter accordingly. Could you DM us with the order number so we can follow up? -Customer Care
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Danielle Haithco
Danielle Haithco@LorrainesTHouse·
@UPrinting I placed and paid for my order online then was contacted that there was a price glitch on the site and I would need to pay almost $1000 more! The new total didn't even add up with the prices currently reflected on your site! Horrible company!!
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Hannah Chapin @ VOICE COMMS OPEN
Hannah Chapin @ VOICE COMMS OPEN@hannah_chapin·
Hi @UPrinting, your website is either broken or I’m doing something wrong. Every time I select ‘Continue to Billing’, I’m brought back to the products page. It’s getting extremely infuriating
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UPrinting
UPrinting@UPrinting·
@GregGon08558512 Thank you for taking the time to provide feedback! We are truly sorry for this experience and will be addressing this matter accordingly. Your order has been located and one of our helpful agents will be in touch with you soon. -Customer Care
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Greg Gonzalez
Greg Gonzalez@GregGon08558512·
@UPrinting Horrible experience and sent wrong re-order. Claims basically tells me to pound sand. Bad customer service and I see no recent updates on this page, wonder why,
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UPrinting
UPrinting@UPrinting·
We are closed for the holidays. Our pickup locations will be CLOSED on December 25 and January 1. For questions and concerns, please call: 888-888-4211 or message us: uprinting.com/contact-us.html
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UPrinting
UPrinting@UPrinting·
@ParadigmPGLLC Hi, According to our interaction records the chats ended due to no response. There may have been connection disruptions. When you called today, the agent was able to resolve by putting in a reprint for the order that was lost in transit. Any remaining concerns, let us know.
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UPrinting
UPrinting@UPrinting·
@tabacandcompany Hello, We are sorry to hear this, and would like the opportunity to review. Please send us your order number via DM. Please keep in mind that it takes up to 48 hours for color complaints due to the complexity of color issues.
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Jason Amburn
Jason Amburn@K9NoxArtisan·
@UPrinting, very disappointed with my last order that’s just sitting in production. My previous orders arrived earlier than estimated. My current order won’t arrive until mid week next week when it was showing for this Friday.
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UPrinting
UPrinting@UPrinting·
@CadesCoveNerd I'm looking, but don't see your order number. Can you send that to me please?
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UPrinting
UPrinting@UPrinting·
@astoriarunner @FedEx @UPS We are sorry to hear about these concerns, and would like the opportunity to address them. If you will, please send us your account information via DM.
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NYC Walker
NYC Walker@astoriarunner·
This happens every single time I order from @UPrinting who uses only @FedEx — I will never order from @UPrinting again unless they switch over to @UPS — I have wasted money and time going through so called customer service. 2/2
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NYC Walker
NYC Walker@astoriarunner·
Please @UPrinting never ever use @FedEx because they take our money and never ever deliver and outright lie. The package I upgraded is “not on the truck” and “not on the manifest” — so what was the point? They’re liars. 1/2
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UPrinting
UPrinting@UPrinting·
@_collroll Hi Colleen, I sent you an email with photos showing the LED light. It is a powered by a plug in. If you haven't received my email please send us a DM.
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UPrinting
UPrinting@UPrinting·
@_collroll Hello Colleen! I'm sorry our site hasn't been updated to include more information photos about our LED attachment option. May I have your email address so I can send you photos?
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UPrinting
UPrinting@UPrinting·
@FastOrangeComic Hi Kevin, We'd like to look into your concern and make sure it is addressed. Please send us a DM with your order number.
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Kevin Lepka
Kevin Lepka@FastOrangeComic·
@UPrinting absolutely sucks! Do not give them your business. I was Told id have my banners shipped today for my NYE event and they havent even printed them yet!
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UPrinting
UPrinting@UPrinting·
@ValerieAtAccent @48HourPrint Hi Valerie, Thanks for bringing this to our attention. Can you give us an order number so that we can review your concerns?
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UPrinting
UPrinting@UPrinting·
@kashishds @stickergiant Hello Kashish, We definitely care for our customers and work to address concerns appropriately. Please send us a DM with your order number so we can review.
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UPrinting
UPrinting@UPrinting·
@greg_jones_art Hello Greg, Please give our customer service team a call for real time assistance. Pickup options depend on the product and, at this time, the material type.
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