@aces_and_8s We reviewed your chat and saw this issue recurs after each renewal. Since screenshots weren’t shared, troubleshooting took longer. As it keeps recurring, we suggested trying a temp line on another network to help narrow it down. We’ll reach out to help further with this.
Here's how to get an instant HD webcam in under a minute (using the iPhone you're watching this on 👀). A game-changing tip for crystal clear video calls. 🙌
@ItsBoofingTime It sounds like we didn't quite hit the mark for you. With three networks at your fingertips, the fix is usually just a quick Teleport away to find the one that actually dominates your specific area. Just write us at help@usmobile.com and we'll get things right back on track.
@uchenwokoma Our compliance team typically gets back within 24 hours, and in your case, they’ve just reached out to you. Please try logging into your account now and proceed with activating your SIM card. If you need any help with the activation, feel free to email us at help@usmobile.com.
@USMobile I am unable to activate the sim card I received today. I've called your customer care and was asked to email compliance team. I've done that and still no response. This is quite frustrating. What exactly is going on?
Nothing recently announced their brand new Phone(4a) Pro, doing away with their iconic transparent backing. 👀 What are your thoughts on their latest build? 🤔
Did Samsung just put a stop to wandering eyes? 👀 The new built-in Privacy Display on the Galaxy Ultra S26 means you can now swipe, scroll and search in peace. 🔓️
How long do you think until Apple adds this to iPhone? ⏱️
28 years is a legendary run, but it's time for you to get a seat at our table, as you value transparency and a team that treats you like a human. We’d love to show you what it’s like to have the best of all three networks with the support you deserve. Just drop us an email at help@usmobile.com and our team will take it from there.
@TMobileHelp Rains - it pours; got several scattered responses, but all #failed and #missed. If I could have been sure a Tmo phone call would’v resulted in a resolution - 28 years with Tmo might have turned into 30. @USMobile - go room for loyal customers?
@uwunetes We’ll get it fixed. If data and texts are working and it’s just calls that aren’t, it could be something in the device configuration that needs a small tweak. Once you’ve sent an email to help@usmobile.com, we’ll take a look right away and get it sorted out.
i didnt get any unemployment benefits because for some reason @USMobile is voiding all my calls (but data and texts work perfectly fine) and it only works once in a blue moon now. maybe visible aint so bad after all
@Pers0n010 If the line was never activated, it shouldn’t get charged since billing only runs via Autopay on active lines. Send an email at help@usmobile.com and we will check what's going on with your account and help you out!
@USMobile I've been being charged for a dead line for many months. It was never activated and never connected to a sim. I'm trying to get some of what's been charged as credit to buy a plan, but im just getting ai responses. Are there any humans at this company that can help me?
Ever heard of De-Googling? 🔎 In the name of cyber security, we spent a week stripping Google from our life... and the results are pretty interesting. 👀 🧪 Take a look in our latest video: bit.ly/usm-degoogling 👈
@Dunkle_Dawg We hope you've ported over and are active with us now. If not, drop us an email at help@usmobile.com with this tweet and our team will take care of it.
@NuryKulk You get 50 GB of hotspot on Warp and Light Speed. On Dark Star, you get 100 GB of high-speed hotspot, then 100 GB at 8 Mbps, and after that unlimited at 600 kbps so you can use hotspot in your plan for gaming.
According to Eagle Desk (US Mobile’s AI chat bot), PlayStation Remote Play and using the PlayStation Portal is totally fine, even though they consume a good bit of data per hour. I’d still take this with a grain of salt.