We apologise once again to everyone who had to witness that extremely inappropriate notification.
The good news is, we are back to keeping you safe from the sun (and spammers)! ☀️
We are still in shock about what happened, but here's a quick update.
Our team has confirmed that our own server and app were NOT compromised in any way.
We removed the current notification provider and will be switching to a new one to ensure this never happens again.
@amillionsharks You can only imagine our horror when we were notified about the message was sent to our users 😱 But I'm glad you understand and had a good laugh out of it.
p.s. we have since fixed this so no more lewd sun🌞(or dodgy spammers)
Uh, @uvlens, I assume you've been hacked. The absurdity of being asked this question by my sunburn awareness app is still making me lol ten minutes later, ngl.
1:13pm EST 9/3/19
@ttexass A 3rd party push notification service was compromised and it appears that some of our users have been affected. However we have since put measures in place to stop this from happening again! So sorry you had to witness such a vulgar message.
@mallorymoore__ I'm glad we could provide some entertainment for the day 😂
However we have since stopped the breach so I don't think the hacker will be able to deliver any more comical value from this point forward...
We can offer some tips on UV though?
@queer_anthology We are okay now! There was an incident with the push notification provider this morning which caused that very inappropriate message to be sent around. We've since put in measures to prevent that from happening again. Sorry you had to see that!
Urgent Attention! We’ve identified that a 3rd party push notification service has been compromised. A spammer has sent out a very inappropriate message through the network, including to some of our users. PLEASE DO NOT CLICK ON ANY PUSH NOTIFICATION LINKS WITHIN THE LAST 24 HOURS
@UVLens Found out about your app because of this and am downloading as I type. Dont beat yourselves up over this. I am the kind of person that finds this funny and also the kind of person that burns in minutes on some days. Hope your push provider gets this all sorted.
Cheers.
@beautifulxtrash Thanks so much for understanding! We have contacted them and are awaiting more information. We don't want to disclose any providers yet as we respect it is a sensitive issue for them too. However it's our responsibility to ensure our users safety so we will switch if needed.
@UVLens Being in IT, I personally understand how this was NOT your fault. However, I’m curious which 3rd party service this was because it’s a major breach and may impact their business — especially if other popular apps use it. I’m looking forward to understanding the responsibility.
@nourishandeat We are okay now! We had a bit of a situation this morning with a 3rd party notification provider... However our team has since fixed this so @UVLens can go back to being a UV app! ☀️