Customer Review Unit//Team

15 posts

Customer Review Unit//Team

Customer Review Unit//Team

@Unit_TeamDesk

Katılım Aralık 2025
4 Takip Edilen0 Takipçiler
Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@luccawq Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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luccawq
luccawq@luccawq·
@SportsDirectUK ordered some shoes from you on the 21st December, and paid for Next Day Delivery, I have a screenshot of you guys saying 23rd December at the latest. Why have I still not received my order and why am i paying £10 for next day delivery. Can’t even get in contact.
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
luccawq@luccawq

@SportsDirectUK ordered some shoes from you on the 21st December, and paid for Next Day Delivery, I have a screenshot of you guys saying 23rd December at the latest. Why have I still not received my order and why am i paying £10 for next day delivery. Can’t even get in contact.

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@SarahKears Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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Sarah Kears
Sarah Kears@SarahKears·
Shockingly bad customer service @SportsDirectUK today refused to exchange in store an item that’s too small because it was bought online. Absolutely ridiculous it’s one and the same company!
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Sarah Kears@SarahKears

Shockingly bad customer service @SportsDirectUK today refused to exchange in store an item that’s too small because it was bought online. Absolutely ridiculous it’s one and the same company!

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@HENS_92 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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Hattie Newbould-Smith
Hattie Newbould-Smith@HENS_92·
@SportsDirectUK went to your Wolverhampton store to find your lift broken to get upstairs? I’m heavily pregnant with twins and had a pushchair with my toddler There was no alternative to get upstairs other than the stairs, not good when literally all the kidswear is a level up
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Hattie Newbould-Smith@HENS_92

@SportsDirectUK went to your Wolverhampton store to find your lift broken to get upstairs? I’m heavily pregnant with twins and had a pushchair with my toddler There was no alternative to get upstairs other than the stairs, not good when literally all the kidswear is a level up

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@Rhallthe2nd Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Rich@Rhallthe2nd

@SportsDirectUK

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@Michaelmsg1986 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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Michael
Michael@Michaelmsg1986·
@SportsDirectUK I paid Sports Direct for next day delivery, you should assume the responsibility of the failure to deliver.
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Michael
Michael@Michaelmsg1986·
@SportsDirectUK Very disappointed with the service. Whilst shopping online, when I came to payment I was offered the choice of next day home delivery for a charge of 9,99. I haven’t received anything, I’ve hung around waiting for my order to be delivered.
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Michael@Michaelmsg1986

@SportsDirectUK I paid Sports Direct for next day delivery, you should assume the responsibility of the failure to deliver.

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Michael@Michaelmsg1986

@SportsDirectUK

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@silkmen1990 Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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duncan hodges
duncan hodges@silkmen1990·
@SportsDirectUK Hi could you please provide a email so I can send a email of complaint regarding the Macclesfield branch
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
duncan hodges@silkmen1990

@SportsDirectUK Hi could you please provide a email so I can send a email of complaint regarding the Macclesfield branch

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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
@stemosses Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
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Stephen Mosses
Stephen Mosses@stemosses·
@SportsDirectUK you're very kindly cancelled part of my order (despite it being available at the time) I do not want the value on a gift card thank you, I would like the cash sent back to the card I used to pay for it initially. When can you do this?
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Customer Review Unit//Team
Customer Review Unit//Team@Unit_TeamDesk·
Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.
Stephen Mosses@stemosses

@SportsDirectUK you're very kindly cancelled part of my order (despite it being available at the time) I do not want the value on a gift card thank you, I would like the cash sent back to the card I used to pay for it initially. When can you do this?

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