@vfsglobalcare

Dear Mohamed, thank you for reaching out to us. Please be informed that your application continues to remain pending with the respective University/Issuing Authority, and we are still awaiting the necessary verification response from their end. Kindly note that VFS Global does not have control over the response timeline of the University/Issuing Authority. However, we will continue to monitor the progress of your application and undertake the necessary follow-ups wherever required. Once a response is received, the application will be processed accordingly. We appreciate your patience and understanding.

VFSGlobal @VFSGlobalCare Following up with the university is YOUR responsibility as the official partner, not mine as an applicant. Stop sending generic, automated replies. Take actual, practical steps to expedite my verification with your partner in Egypt. Ref: VFS-202606-45561

@SreyaDas1994 Dear Sreya, we've sent a reply to your question through a direct message.

@vfsglobalcare I have sent you the details. Please look into this matter urgently.

Dear @VFSGlobal and @CroatiaInIndia, When I submitted my Croatia visa application on 29 June 2026, the expected processing time communicated was 15–30 days. I am now being informed that it may take 45–60 days. As a Postdoctoral Researcher in

@SaquibSaqib Dear Dr Saquib, we've sent a reply to your question through a direct message.

@vfsglobalcare Thank you for the response. I have shared the details in DM. Regards

Hello @VFSGlobal , i am very sorry to say that i am totally not satisfied with the service you are providing. I have applied for my verification of degree for equalivancy certificate, still no positive and desired result achieved after sending many emails and calls.@VFSGlobal

@adolphe_st94414 Dear Steeve, we've sent a reply to your question through a direct message.

@vfsglobalcare Compte bloqué sur une demande de visa Italie au Maroc : impossible de reprendre RDV, le système indique que le passeport est déjà lié à une demande en cours. Ticket G-11427421 sans réponse. Départ le 23 août. Pouvez-vous faire remonter ? Références en DM. Merci

@illi9au Please also share additional details regarding your application so that we can assist you more effectively. (2/2) x.com/messages/compo…

@illi9au Dear Customer, we understand your concern and are here to help. Kindly send us a direct message with details of your contact information (full name, phone number, and email address). (1/2)

@vfsglobalcare @VFSGlobal can I get some info's of my visa for turkey in Basra in 7/7 I still didn't receive any messages for claiming it ,is there a phone number I can call and ask ?

@DrFlash360 Dear John, we appreciate your prompt response with the necessary information. Your issue has been forwarded to our team. Please allow us sometime, and we will provide you with an update shortly.

@vfsglobalcare how hard can it be to handle simple file uploads? pls check your DM. This has been ongoing for an entire week

@alex_pattle Dear Alex, we've replied you through DM. Kindly check.

@vfsglobalcare Thank you! I have replied

@vfsglobalcare please message me - every means of contacting you appears broken and has been for a week

@vicksrj1403 Dear Suraj, we are pleased to hear that your concern has been successfully resolved. Should you require any further assistance, please do not hesitate to contact us.

@vfsglobalcare Hey the issue got resolved and now i have made the appointment thanks @vfsglobalcare

@vfsglobalcare Hello, I was booking an appointment and was about to make the payment but I chose the wrong payment method so i clicked back, and didnt fill the feedback form, and now its shows this, can u help telling me when I can make the payment again GWF NUMBER: GWF089136994

Dear Fawad, we certainly understand your situation. However, please be informed that your application continues to remain pending with the respective University/Issuing Authority, and we are still awaiting the necessary verification response from their end. Kindly note that VFS Global does not have control over the response timeline of the University/Issuing Authority. However, we will continue to monitor the progress of your application and undertake the necessary follow-ups wherever required. Once a response is received, the application will be processed accordingly. We appreciate your patience and understanding.

@mohesruae @vfsglobalcare Hi Team, With due respect, we all are trying I could see many other people are suffering with this poor professional attitude. It's been ages no results after calls, emails, msgs..

@vfsglobalcare I have been trying to get in touch with your team for so many days over portal calls. After waiting so long and reaching your agent, the call gets disconnected and no call back whatsoever. My mohesr request is pending for more than 20 days. Can you help plz

@YasodGupta Dear Yasod, we've sent a reply to your question through a direct message.

@vfsglobalcare I went to collection centre and walked in directly i received the passport but no communication no updates in Hci or vfs regarding this and contact numbers also taken to call and no one called me and this is ridiculous and paid what for is no use because it’s tatkal service extra

@vfsglobalcare very disappointed with the service. I paid the additional Tatkal fee expecting faster processing, but it has been over two weeks (almost 15 days) and I have received no meaningful updates and cannot track the status properly.The service has been much slower paying

Dear Abo, we understand that your experience with VFS Global services did not meet your expectations. Please be informed that your application remains under review with the Ministry, and we are currently awaiting further updates from the concerned authority regarding the outcome of the review process. Kindly note that the processing timeline is determined solely by the Ministry and may vary depending on their internal procedures and assessment requirements. We appreciate your patience, understanding, and continued cooperation.

@VFSGlobal it is so disappointing that i have selected VFS assuming that it is best partner for MOHESR to arrange for certificate equivalency since last year October (202510-1120) and till now getting update as in progress!!!!!!!!!!!!!!

@rkkhandelwal54 Dear Rajiv, we've sent a reply to your concern through a direct message. x.com/messages/compo…

@vfsglobalcare Thank you for the follow-up call last Tuesday. I have provided all the requested information and look forward to receiving your response. @VFSGlobal @MEAIndia

Wish to bring to notice that ₹450 was collected by @VFSGlobal via UPI without receipt reportedly for document-upload assistance while separate charges levied for uploading documents. Kindly clarify the basis of these charges and the absence of a receipt. @VFSGlobalCare @MEAIndia

@ashramakrish Dear Ash, we have sent a reply to you via DM. x.com/messages/compo…

@vfsglobalcare @passportsevamea I see a bug in the system. My old passport was issued at Houston and the Government website doesn't allow me to select a mission. So when I print my application form, it keeps saying Houston even though you want me to send it to San Francisco.

Dear Customer, we understand your concern and are here to help. Please share the location of the VFS Global center through which you’ve applied, your contact details (full name, phone number, and email address) along with some additional information pertaining to the application via DM to assist you further.

@VFSGlobal Has to be one of the worst companies I have very used need to get a tourist visa for my wife for 5 days been trying to book an appointment since Tuesday JOKE ring them no help and no one understands English??? Sent private email to the Austrian Embassy to report them

Dear Asil, thank you for reaching out to us. For information related to your concern, kindly visit vfsglobal.com and select your country of residence and the country you intend to visit. Once you are on the relevant country-specific page, please scroll down to the 'Contact Us' section at the bottom of the page. Our dedicated team will be happy to assist you further.

@VFSGlobalCare Hello, last time I applied for a kas family visit visa, I was given a copy of the medical insurance. This time I did not receive it. Why is it missing, and how can I find out the name of my assigned insurance company? Please advise.

Dear Islam,​ we understand your concern. However, please be informed that your application remains under verification with the respective University/Issuing Authority. At this stage, we are awaiting their response to proceed further with the verification process. While we continue to monitor your case, the overall timeline remains subject to the University/Issuing Authority's internal procedures and response timelines. We appreciate your patience and understanding.

@vfsglobalcare Same robotic reply without any action.

@VFSGlobal I’m facing an issue with my MOHESR application. Your email says my university hasn’t responded to the verification request, but my university confirmed they never received any request from VFS. I need someone from your team to contact me and help resolve this asap.

@s_kobams Dear Stephen, we've sent a reply to your query through a direct message. x.com/messages/compo…

@vfsglobalcare dm?

@Chipper_tv Dear Customer, we've sent a reply to your question through a direct message.

@vfsglobalcare Your answers are not helping to complete the verification even after 47 days of waiting ,your service is very disappointing and not recommended

@VFSGlobal @vfsglobalcare Im really disappointed i went personally to the university and they mentioned that they already replied to someone about my uae verification and the delay is from your side and this delay is affecting my personal life and work

Dear Mohamed, we are here to assist you. Please be informed that your application/report is currently pending with the Ministry for further review. Your report has already been submitted to the Ministry, and we are currently awaiting their review and decision. As the timelines for this stage are determined solely by the Ministry, VFS Global does not have control over the review or approval timeline. We kindly request you to await confirmation from the Ministry regarding the outcome of your application. We appreciate your patience and understanding.

@vfsglobalcare @VFSGlobal I am writing to express my strong dissatisfaction with the service and customer handling at your Academic City branch in Dubai. My application has still not been completed or processed. Please look into this matter urgentlyVFS-202606-47978