Visa UK

@aoifeduggan10 I'm sorry to hear this happened. The bank or Visa card issuer can help with account queries from paying a bill online to disputing a charge, Aoife. You'll find the number on the back of the card to chat with someone today. ~TB

@gohenry @VisaUK is anyone going to explain the technical issue found at the weekend that has resulted in children’s money not being available to them for 3 days now? Kids put at risk when their cards didn’t work! No development in updates, no coverage AT ALL in the media.

@andreasmav1 To better assist you, can you please provide me more information on what happened via DM? ~TB

@VisaUK Hi, I'd rather have this conversation in a secure message

So, @VisaUK how many times do I have to tell you, the verification phone number you have is wrong! Sending verification codes to that is a risk of fraud etc. I've told you 6 times!!! I will be closing my account on Monday. #Useless #ux

@beevicecaptain Hi. I'm sorry to hear about this. Your bank would need to raise the dispute. If the seller is not able to help you, the best next step is to talk to your bank, they will be able to help you. Have a look at the information on our website to learn more: vi.sa/3WYNMu4. ~LP

@VisaUK @UberUKI_Support £143.43 £143.93 £293.55 £520.81 All taken within 10 minutes of each other so how far a trip would this get you because @visa and @Uber seem to think this is legit and awarded the money to uber after an investigation. Is it possible to do 4 trips in 10 minutes and cost this.

@VisaUK absolutely gob smacked my card was fraudulently used on a @UberUKI_Support uber denied that card had even been used but after visa contacted them via an investigation they have favoured in ubers favour taking a massive sum leaving me and my kids with nothing and overdrawn

@Franoistank Your bank would need to raise the dispute, Francois. If the seller is not able to help you, the best next step is to talk to your bank, they will be able to help you. Have a look at the information on our website to learn more: vi.sa/45RPksi

@UberEats_Refund @UberEats @JustEatUK @Deliveroo @VisaUK @Visa @MastercardUK @Mastercard @PayPal How do you request chargeback?

Have @UberEats @JustEatUK @Deliveroo refused you a refund for any of the following? Cold food? Missing food? None delivery? Double charged? Request a chargeback if you paid with @VisaUK @Visa @MastercardUK @Mastercard Open a dispute if you paid with @PayPal

@Emma_Armitt You're right to be suspicious, Emma. This sounds like a scam. Please don't download the app, but instead speak to your bank directly. They should be able to guide you through the refund process.

Day 8 still nothing from @Ryanair and had the same guy with a Kenyan area code calling asking me to download another app for a refund AND compensation.. can you confirm if this is genuine please because I used a @VisaUK @BarclaysUK debit card and I expect that to be refunded

@melisvarley Have you been in touch with the seller? If yes and it was unsuccessful, we encourage you to contact the bank that issued you the card you used for the payment. They will be able to help you submit a chargeback claim. You can learn more over here: vi.sa/3S7JvDB

@VisaUK Who can I speak to about a dispute case that is with you in arbitration?

@MaiaBug2010 You did the right thing, Maia, we never make calls asking for any account information. Checking with your bank is the best thing to do.

@VisaUK this number just called me claiming to be Visa, telling me that an Amazon payment had been declined, press 1 for this & 2 for that. I ended the call & checked Amazon & my bank. #Scam?

@Clarehellings51 We never make calls asking for your account information or outbound telemarketing calls, Clare. Please report this to your bank or card provider.

@VisaUK Who do you report a fraudulent call to?

@keithy1988 Thanks for getting in touch, Keith. Unfortunately, we don't have access to any of your personal data. You need to get in touch with your bank. You can contact them directly using the address or telephone number on your Visa statement or on the back of your card. Thanks.

@VisaUK hey, just wondering, I have a pending transaction from a subscription company. Can my bank add this to your payment stop list to stop further payments immediately or would they have to wait for it to fully bill?

@susiedonuts Have you been able to explain the situation to your bank, Kat? As the card issuer, your bank should be able to step in and clear this up.

@financialombuds @LloydsBank @VisaUK @qatarairways and @qatarairways sent the refund to the old card AGAIN despite months of me asking and telling them to get in touch for new card (due to security I couldn’t email and Twitter/X DMs don’t seem that secure either)

@financialombuds how do I go about a gettting a refund @LloydsBank and @VisaUK keep returning to @qatarairways due to old card (Qatar did not contact for current card despite my instructions) even though they said no problem. It has been ongoing since January 2023 #iwantmymoney

@TheEngllshGame @alessiarusso7 @Lionesses @EnglandFootball @FIFAWWC Congratulations to Alessia, what a win for England ⚽

Alessia Russo is the @VisaUK Player of the Match! ⚽️👏🏻 #Lionesses | #ENGCOL | #FIFAWWC

@dxnn91 Hi. We appreciate this must be frustrating for you. You can reach assistance for our Visa Infinite Concierge at 0800 169 5187 or at visaconcierge.eu/#/need-help. Thank you.

@VisaUK hey guys, I have a visa infinite card, I’m trying to register for the concierge service but it’s not letting me, I’m also not getting a reply from submitting a email? Can you help?

@RamChanamalla Hi This is the account for Visa UK, a payments technology company, not immigration. Please, refer to the UK government website instead. Thank you.

@Dawstours That's great to hear, Mark. Do widzenia 👋

@VisaUK Thank you @VisaUK we're on the case.

@EuroPromocje we are trying to purchase a refrigerator in Polska but unable to complete the payment whilst using a UK @VisaUK card. Error 106 message when checking out? Appreciate any help.

@Richard36448816 That's very frustrating, Richard. We'd suggest taking that up with your back. We only provide the payment technology, we don't have any other insight into any other payment or other confidential account details. Your bank will be able to help you sort this out.

@clipperride We're not aware of any issues today, Mark, but please contact your bank about this, as we don't hold account details.

Dear @VisaUK, How do I reclaim any additional costs associated with you taking money from my account today whilst, at the same time, declining the actual withdrawals? I don't want to be out of pocket due to todays technical issues. Thanks, x

@Spurz_No1 Sounds like you really felt the love that night, Davin, glad you had a good time 🦁

Huge thanks to @LloydsBank @Disney and @VisaUK for our Lion King tickets at the Lyceum theatre in London. We won a competition in May as part of the 100 year Disney celebration. Brilliant seats, and a brillant day! 👍

@its_neekneeks Hi Mrs C, looks like there is a technical issue with that, would you like to try and send us your postal address as a Private Message via vi.sa/3NyQjq0? 😊

@VisaUK I will, thank you!!!! It's not letting me DM you, maybe you need to follow me so I can? Thanks

@VisaUK Hello! My daughter has lost her much loved England Women's Euros 2022 Visa water bottle (as per pic). Is there any way we can get another??? #helpplease! @Lionesses