Varuntej

@zomato @zomatocare @zomato @zomatocare #zomato It has already been more than 24 hours since I reported the repeated payment failures and refund issue, but I still have not received any proper update from either the support team or email team. I have already shared all screenshots and details.

@zomato @zomatocare Kindly escalate this issue and provide a proper resolution.Requesting Zomato to confirm: • Refund status for all failed attempts • Expected refund timeline • Reason for repeated payment failures during the group order @zomato @zomatocare #zomato

@zomato @zomatocare It has been more than 24 hours and I still haven’t received any proper response regarding the repeated payment failures while placing my group order.The payment failed 4 times, yet the amount was deducted multiple times. #zomato

@zomatocare @zomato @zomatocare @deepigoyal Hello Mr. Deepinder Goyal, your team is not at all responding to the issue of my multiple orders It has already have been a very long time and also your app is not working to check the issue with refund and also no human support on the app just AI

@Varunte89415228 Hi Varun, we’re checking this and will update you.

@zomato @zomatocare Faced a serious payment issue while placing a group order from Sri Geetha Bhavan and Green Bawarchi Restaurant. The orders showed failed, but the payment amount got deducted multiple times. Please refund the amount as soon as possible .

@zomatocare Can you please respond and provide the resolution because your app is not working and it has been more than 4 hours . Respond now

@zomatocare @zomato @zomatocare Can you please respond even on the zomato app the refund status is not showing and already 2 hours passed by this time the refund should have been completed. Please check it now. Make this as high priority because 4 transactions are failed. #zomato

@zomatocare @zomato @zomatocare the amount is debited 4 times(2 times google pay upi and 2 times amazon pay wallet) and all the 4 times the order was cancelled or failed Please look into this earliest and refund the amount and also mention the issue why it has happend. #zomato

@zomatocare @zomato @zomatocare the amount is debited 4 times and all the 4 times the order was cancelled or failed . Please look into this earliest and refund the amount. and also mention the issue why it has happend . the customer support on app is very unresponsive and not useful #zomato

@Varunte89415228 Hey Varun, we have replied to you here: x.com/zomatocare/sta…

@zomato @zomatocare Faced a serious payment issue while placing a group order from Sri Geetha Bhavan and Green Bawarchi Restaurant. The orders showed failed/cancelled, but the payment amount got deducted multiple times. Please refund my amount as soon as possible #zomato #food

@zomato @zomatocare @zomato @zomatocare Customers are expected to complete payments properly, but repeated failures from the platform side create unnecessary stress and uncertainty. Kindly resolve this issue at the earliest. #zomato

@zomato @zomatocare The amount appears to have been deducted for 4 separate attempts even though the orders were not successfully completed. This caused unnecessary inconvenience during a group order.Requesting Zomato to check all failed order attempts, confirm the refund #zomato

@zomato @zomatocare The amount appears to have been deducted for 3 separate attempts even though the orders were not successfully completed. This caused unnecessary inconvenience during a group order. #zomato

@SwiggyCares @Swiggy @instamart_it I am waiting for your response over DM

@Varunte89415228 @Swiggy @instamart_it @Varunte89415228 Thanks for the deets. Let's head to the DM and have this fixed. ^Avie twitter.com/messages/compo…

@swiggy @instamart_it @SwiggyCares My order #231863962737230 for Purepet Ocean Fish 1 Kg Adult Cat Food was delivered, but the package clearly mentions “FREE Creamy Stick 15g with this pack.” The free item was not included in the delivery. #swiggy #food

@SwiggyCares @SwiggyCares @Swiggy @instamart_it I have shared the images please verify them as the packaging clearly mentions an free item

@Varunte89415228 Hey Varun, that's not the experience we wanted you (or your furry friend) to have! Please help us with some snaps of the promised freebie; we're on it. ^Avie

@SwiggyCares Provide the resolution for my issue. @Swiggy @SwiggyCares #swiggy

@Varunte89415228 Hey Varun, we regret this happened; this is not the experience we want you to have, and we are bringing it to your attention. However, we'll duly note your feedback and ensure we work on turning your experience around for the next time.

@Swiggy @SwiggyCares @swiggy @SwiggyCares The ₹92 coupon: • Cannot be combined with other offers • Is valid only once • Expires in 7 days When I placed the order, I already received ₹107 discount through regular offers. So this coupon provides no real compensation. #swiggy #food

@Swiggy @SwiggyCares @swiggy @SwiggyCares Also, I have not received any response after my last messages. Closing chats or ignoring customer concerns is not acceptable. Requesting a clear reply and proper resolution at the earliest. #swiggy #food