samarth vatsal 𝕏

Amazon Now promised 6-minute delivery. Ordered at 8:51 PM. It’s 11:02 PM and still “Assigning a delivery partner soon.” 🤡 Maybe stop selling fantasy and fix operations first. @AmazonIN @amazonnow

Amazon Now promised 6-minute delivery. Ordered at 8:51 PM. It’s 11:02 PM and still “Assigning a delivery partner soon.” 🤡 Maybe stop selling fantasy and fix operations first. @AmazonIN @amazonnow

@SwiggyCares I didn’t place the order because the extra charges were too high. A ₹100 order became ₹305 due to packaging fees, platform fee, rain fee, GST, etc. The charges were more than the food itself, which makes the ₹10 chai offer feel misleading.

@VatsalSamarth @VatsalSamarth Hey there, we apologize for the inconvenience caused. We request you to please share with us your order ID so that we can have our records checked and assist you promptly.

@SwiggyCares @ChaiPointIndia What’s the point of advertising ₹10 chai offers if customers are forced to pay massive hidden charges just to unlock free delivery? I added items worth only ₹100 to meet the minimum order value, but the final bill became ₹305 because of:

checkout. Please explain how this pricing is justified. #Swiggy #ChaiPoint #HiddenCharges #FoodDelivery #ConsumerRights

Restaurant packaging: ₹145.95 Platform fee: ₹17.58 Rain fee: ₹25 GST + other charges That means the extra charges were MORE than the food itself. This makes the “₹10 chai” offer feel misleading rather than beneficial.Customers expect transparency, not inflated fees added at

anymore and that cancellation charges would apply unless I pressed 1 to accept. This happened multiple times even though I never requested cancellation.Even at the time of delivery, he again tried to persuade me to cancel the order.

What made the experience worse was the behavior of the delivery partner. While he was on the way to deliver, he repeatedly called me through the Zomato automated calling system and tried to convince me to cancel the order.The automated message said that I did not want the order

Provide a refund/replacement for the damaged biryani Ensure such practices are not repeated with customers Please look into this issue seriously. Thank you.8113584073,8110756699 are the order id

Because of this repeated pressure and the damaged condition of one biryani packet, I strongly feel the order may have been mishandled during delivery. This was a very disappointing experience, and I request you to:Investigate the delivery partner’s behavior,Review the call record

Hi Zomato Support, I want to raise a complaint regarding my recent order containing 2 biryanis. One of the biryani packets was delivered in a torn and damaged condition, making the food look badly handled and not properly deliverable. @zomato @zomatocare

@NykaaTeam @Nykaa This is unacceptable. My order (socks) was marked delivered even though it never reached me. The delivery agent called, I asked him to come later, but he never returned—and still marked it delivered.#CustomerService #Nykaa Please resolve this ASAP.