Virgin Gifts US

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Virgin Gifts US

Virgin Gifts US

@VirginExpGifts

Gift Anti-Ordinary

US Katılım Aralık 2008
1.3K Takip Edilen1.8K Takipçiler
Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@TheBlake83 Hello!  There shouldn't be any extra fee's to book, providing you're still within the 9 month price lock guarantee. Please drop us a DM, TEXT or email us with your voucher details, and more info about what you're being charged and our team will be sure to look into this for you.
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Blake Blake
Blake Blake@TheBlake83·
Brought a @VirginExpGifts for my son at x-mas only for the price to double in hidden fees and charges when booking with the event provider. Absolute piss take and I won’t be using them or recommending them to anyone else.
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@Livingitadam Hi Adam, Hope you doing well. Could you please send us a DM with more information and I will be happy to get it resolved for you. Take Care, VEG
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Adam Fowler
Adam Fowler@Livingitadam·
My booking has @VirginExpGifts have sent an email but was hoping someone on your end can help me get it sorted asap!
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@father_headshot Hi     I hope you are well     Thank you for reaching out.     My apologies for the delayed response, please provide an order/voucher number and I will look into this for you     I am happy to assist,     Kind regards
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Father__Headshot
Father__Headshot@father_headshot·
@VirginExpGifts My 10 year anniversary was ruined by a weather cancellation and all I want is my voucher cancelled and money refunded. How can we make this happen.
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@iamsoulthepoet Hi I apologize for the delay in my response. Could you please send us a DM and I will respond to it immediately. Take Care, VEG
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Kelly
Kelly@Kelly18294950·
@VirginExpGifts @VirginExp please can you help me getting a voucher reissued? It's still valid. There is no way of me phoning as you have done away with phone calls.
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@Dom_m443 Hi Dom, I am so sorry for the delay in my response to your post. Please could you send us a DM with the booking details. I will await your DM. Take Care, Emjay
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Dom
Dom@Dom_m443·
@VirginExpGifts I need urgent asssistnce with a voucher I have purchased that is pending confirmations as I cannot get in contact with anyone. I’ve never experience customer service like this
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Purvi Sandhya
Purvi Sandhya@SandhyaPurvi·
@VirginExpGifts trying find help with booking but no response . My voucher expires today and it’s not being accepted? Tried all help since yesterday it no response
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@lea_mcc_uk @richardbranson Hi Leanne, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@lea_mcc_uk Hi Leanne, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@lea_mcc_uk @richardbranson Hi Leanne, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Leanne 🏁🏎️
Leanne 🏁🏎️@lea_mcc_uk·
I would not recommend @VirginExpGifts - if things go wrong, it is borderline impossible to contact someone. I am still trying to get this resolved. 🙈😡 #empirestatebuilding #CustomerExperience @richardbranson
Leanne 🏁🏎️@lea_mcc_uk

I need to speak to someone from @VirginExp asap. I purchased Empire State Building and dinner experience for my sister and they aren’t letting them in without a bar code and I haven’t been sent one. There is no out of hours number! 😳🙈 #empirestatebuilding

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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@DrAnsuMRCGP @VirginExp Hi Ansu, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@Laurenhipwell @VirginExp Hi Lauren, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@Laurenhipwell @VirginExp Hi Lauren, I am so sorry that you have not had any response from our team. Could you please send us a DM with the voucher details and I will be happy to look into this for you. Take Care, Emjay
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Lauren Hipwell
Lauren Hipwell@Laurenhipwell·
@VirginExpGifts @VirginExp are a joke. I asked for my voucher as they said the ‘my account’ section was down for maintenance. The voucher was provided but I still couldn’t use it so queried & they claim the voucher was used that day at slug&lettuce!! Not by me! Data breach!!
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@jordanwaring87 @VirginExp I am so sorry to hear of this! Can you please DM us for us to assist you further and get your voucher details through to you ASAP!
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Jordan W
Jordan W@jordanwaring87·
@VirginExp @VirginExpGifts I bought my partner an experience and I've not received a voucher, a pin number, or reference in order to print it. Tomorrow is my last day I have access to print it. Please help. Thanks
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@mafaldita2021 , thank you for reaching out and sharing your experience regarding the fragrance gift you received. I am truly sorry to hear about your recent loss, and I understand how challenging it can be to navigate such situations during difficult times. I empathize with your disapp...
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Mafalda
Mafalda@mafaldita2021·
@VirginExpGifts My husband gifted me a make your own fragrance with a renowned perfumist in NYC for my 50th. Had a death in my family and didn’t use it immediately. Now the store doesn’t want to honor the experience. I asked for my money back to Virgin ($850) and can’t get them to return it
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@KristaDrum Hi Krista, I am so sorry you had a bad experience with Virgin. I have sent you an email regarding the issue, so we can get this resolved. Take Care, VEG
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Krista Frallicciardi
Krista Frallicciardi@KristaDrum·
@VirginExpGifts You have the worst customer service ever. I have been trying to resolve an issue for 5 day and get very delayed back and forth responses - I do not recommend using this company
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JG
JG@_JDG_7·
@VirginExpGifts hi, bought a £30 voucher meant to be sent as e voucher and had no confirmation or voucher? Only an email about giving you feedback on recent purchase?! Money has gone out of my account as well. Please help
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Virgin Gifts US
Virgin Gifts US@VirginExpGifts·
@JonnyGardner7 !  Thank you for writing in! We're so sorry that we missed you on Twitter. It looks like you may be attempting to reach our friends in the UK at Virgin Experience Days. We'll connect you with someone on their team and you should hear from them shortly. Thanks for your p...
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Keşfet

@TheBlake83 @Livingitadam @father_headshot @iamsoulthepoet @DavidSHunt @VirginExp @BadServiceNews @Kelly18294950