Waitrose Help Team
19 posts


@waitrose is there some reason why i am not getting weekly vouchers in my app like i did before Christmas? For some reason i’m either getting nothing every Wednesday (when it refreshes) or a v.few for obscure products i’ve never bought… 🤷🏼♂️

@waitrose @KatyCutprice Hi Karen, my entire family fell down that hole early last week. Not seen them since. Any chance of a 50p voucher so I can buy some flowers to remember them by.

@waitrose can you instruct staff at your Bury St Eunds branch on correct use of the red cord in the accessible toilet please? It should be hanging freely to floor level, not tied up to the grab rail. If someone fell they could not call for help if it is not hanging freely.

@waitrose I’ve sent a follow up comment. I appreciate the time taken to give a response. I do not appreciate the content and *shrug* tone.

@waitrose 1st World problem; product on your website but not in my local store. How can I get it stocked? I’ll live, but it’s annoying. I spend enough in the shop btw.

@WASP_BS7 @waitrose Yes! But worst of all @waitrose offering “treats” that are never actually available. It feels a con

@WaitroseHelpTm #OrganicOranges who scared this fruit or took a knife to it before it was #Packaged

@waitrose sorry I don’t want to have your #app or use your app. You are discriminating against me as you only issue coupons this way. I have a card but what’s the point in scanning it up you do not give me anything back. #HappyNewYear #Equality

@waitrose sorry I don’t want to have your #app or use your app. You are discriminating against me as you only issue coupons this way. I have a card but what’s the point in scanning it up you do not give me anything back. #HappyNewYear #Equality

@NoContextBrits @paullewismoney I’d always choose @Tesco over @waitrose. The latter couldn’t even be bothered to reply to my complaint when one expensive item was double scanned in my shopping.

@SimonGray20 @waitrose Mine have gone down from 4 to 3. One of those is something that's been out of stock last 2 visits, and I didn't get the credit for a similar item as I should have done last 2 times this happened.

@waitrose @SimonGray20 My mum has been a Waitrose customer branch W124 for decades, 40 years or so. Has the MyWaitrose card, but no mobile or app. How does my mum get vouchers ? They have definitely stopped !



@waitrose hi. I get my waitrose vouchers every Wednesday but none have loaded today

@waitrose @6TimesKings You have been BAMBOOZLED Waitrose. WAKE UP!!!

@waitrose Hey guys. The delivery driver forgot a box, but I can’t see a refund for all of the missing items. It’s frustrating that I now have to go through the order item by item just to claim refunds for things that weren’t delivered. Not happy with this at all.

@waitrose #waitrosevouchers dear Waitrose, my weekly vouchers do not seem to have been uploaded, even though my wife's vouchers have. And we used last week's vouchers just this last Monday. Can you please advise?