WATERROWER

@STROHMAIER_con @Garmin Hi Claudia, thank you for contacting us. I see that you may be from Germany. If so, I suggest that you please reach out to our German colleagues at info@nohrd.de for further assistance.

@BronxBombers89 Hi Christian, thanks for your comment. For customers who prefer a wider foot placement, we offer the Hybrid series rower, which places the rower's feet on either side of its central aluminum rail, approximately 5 1/4" apart: waterrower.com/us/products/wa…

@WaterRower Can you guys listen to the 1000's of people complaining about the extremely narrow foot placement! It should be easy to offer a modification that increases it. People are showing DYI versions of it all over reddit. I literally can't use mine because of this.

@kitxbt Great! Glad to hear that. Please let us know if there are any other issues going forward :)

@kitxbt Hi Kit! Thank you for the feedback. We have had a few callouts on this. I will connect with our app developers to address the issue

@kitxbt Hi Kit! Are you referring to the WaterRower Connect App? What is going on with it?

@SLOCracker @JoeVennare @concept2 Hi Paul! As long as you are keeping up with the purification tablets (dropping one in every 3-6 months) then you shouldn't have to change the water out. Some customers like to change it out once a year but you don't necessarily have to.

@JoeVennare @concept2 I have a @WaterRower but have always wondered what a non-water rower would be like. The smooth action of the water rower is great but the hassle of changing the water in the rowing chamber is a pain.

Keys to @concept2’s success: 🔩 Durable 💨 Simple to use 🇺🇸 Made in USA 🤝 Family-owned And it’s $2K less than Peloton’s rower.

@dplatter Hi Dave! Send us a message with your serial number and I will have some shipped out to your right away. Thank you!

@WaterRower I bought a water rower and submitted a request to your website. I need to obtain the chlorine tablets. How does one do that? Thanks. Loving the rower.

@mitchellscomet Hello! We sell a tank glue kit or a replacement tank right on our website waterrower.com If you have any questions please contact our customer service team for assistance

@WaterRower Hey I have one of your classic wood rowers and Ive had it for years. The seal on the tank ruptured today during a row. Is there a replacement seal I can get? Do I need an entire new tank? Help! Im lost without my rower.

@TophLaRoph Hello! We are currently updating our website. Please give us a call for tablets. thank you!

@WaterRower looks like a form is down: waterrower.com/us/puritabs

@aweskk Hi Awes! I apologies but due to the supply chain issues we do not have a set date or time frame of when they will be back in stock. Thank you for your patience.

Rowing Tip # 4: Maintain a light grip on the handle Hold the handle at the widest part, palms facing down, and make sure you maintain a light grip on the handle during the stroke. No need for a death grip on the handle! #waterrower #rowingtip

@jesbreslaw Hi, we have a cleaning kit just for our wooden rowers that can be found on our website waterrower.com/us/shop/servic…

Rowing Tip # 3: Sit Tall & Engage your Core! Think of pulling your belly button to your spine to feel the core activate. It's important to remember this simple, often overlooked, tip when just starting out to keep you rowing for the long run! #waterrower #rowingtip

Rowing Tip # 2: Find Your Rhythm! You want your rowing stroke ratio to be 1:2 ◼️ Leg Drive for 1 count : Think POWER ◼️ Recover for 2 counts : Think PATIENCE, PATIENCE #waterrower #rowingtip

Rowing Tip # 1: Legs, Core, Arms - Arms, Core, Legs Here's your reminder: ◾ Focus on your leg drive (60%) ◾ Hinge at the hips, engage your core (20%) ◾ Finish with bringing those arms to your chest (20%) #waterrower #rowingtip

@benschmi @realalexniebuhr @WaterRowerUK @waterrower_gmbh Hello, we are still working with our in-field partners for final development of the S5. Hoping for a release later this year. Stay tuned for updates.

@WaterRower @realalexniebuhr @WaterRowerUK @waterrower_gmbh Any update on the S5?

@WaterRower @WaterRowerUK @waterrower_gmbh quote: "WaterRower Connect is only compatible with WaterRower models that feature the S5 Performance Monitor " But I do not see any S5 Performance Monitor on your website, neither US nor EUROPE. Where to find?

@Protoni9 @benkonito @WaterRowerUK Hello! This is through the WR Connect app which is only used with an S4 with ComModule.

@WaterRower @benkonito @WaterRowerUK Hi! Just saw this in my TL. Will it be compatible with Smartrow devices (for example A1+ Smartrow) or is it just S4 + Bluetooth devices?

Hey @WaterRower, @WaterRowerUK can you tell us more about the new subscription program. Any screenshots, programs… Thanks

@contogymru Hello, thank you for your inquiry. We are continuing to work with our partners on the S5. In the meantime, we have alternative solutions such as SmartRow to enhance workout tracking and display. We would be happy to answer any additional questions you may have.

@KEVINGB29 Hello Kevin, thank you for your feedback. We hear you and see how this could be a setback in the assembly process. We will discuss with the team on next steps to get this changed for future manuals.

@WaterRower You might want to change your instructions to say not to completely tighten the bolts securing the rails until the footboard is in place. There is no way the footboard could fit with the bolts tight. It causes an unnecessary and annoying step to loosen and tighten.