Whirlpool Customer Relations Team

Hey @WhirlpoolCorp, if the protective film on your appliance takes the customer 2 hours to remove, you’re doing it wrong. You guys are smart enough to build appliances, surely you can figure out plastic film. How about respecting and valuing your customers’ precious time.

@WhirlpoolCorp @whirlpool_india 7 months company is unable to solve the simple water leakage problem. I think whirlpool is becoming Worstpool.

@WhirlpoolCorp you have fixed our fridge twice and still the freezer keeps breaking down, model number WRS586FI4 serial number HR740006837, your product is not living to the expectation of what you advertised. Please address this ASAP

@WhirlpoolCorp @whirlpool_india @WhirlpoolFi A very dangerous suprise by the whirlpool team..complained on twitter to seek clarity on machine repair, but woke up to my horror as after the central team intervened the price of the repair further increased by Rs 500/600 .silence now

Wow. @WhirlpoolCorp I get an anniversary email asking for my review. I submit a review and then get an email saying they won’t publish my review. Just because it’s a bad review. Terrible.

@WhirlpoolCorp @whirlpoolusa What gives? We used whirlpool inside pass and waited over 20 days to get our appliances delivered today. We just got them cancelled on account of weather, and now we can't get another delivery date until 12/29?

@WhirlpoolCorp Lashonda scheduled a diagnostic tech and @WhirlpoolCorp is covering the cost of replacing the computer board. Hopefully this will be the last fix for a bit. Thank you.

In 2023, I bought a @WhirlpoolCorp washing machine. It has never worked properly. It's strange because for over 20 years all my appliances are Whirpool.  I always buy the Home Depot protection plans, the five-year one. When I bought it, they told me that the protection plan will start when the first year of the manufacturer's warranty finalized. The washing machine broke down six months after I bought it, and again this year. I wanted to make sure if 2025 was the first year of the plan and they told me no, it was the second, because the first year counts. I explained that this was impossible because then I would be paying for a year I won't use, since the first year IS the warranty. The plan says that they would replace the protected item after the third repair, but when I asked about that, @Allstate told me no because the first one doesn't count since it "was under warranty"—🤔🤔 Regarding the second repair under the protection plan, a technician came, identified the problem, and parts were ordered. When the parts arrived, @Allstate contacted me to tell me to hire a technician, as they would reimburse me. The whole point of the plan is to avoid upfront costs. They told me that, due to the INCONVENIENCE, in addition to the reimbursement, they would pay an extra $100. A month ago, they reimbursed me, but I haven't received the $100 they offered. 
If this is how it's going to be, next time I'll reconsider buying a @WhirlpoolCorp appliance from @HomeDepot and the Protection Plan from @Allstate. 🤷🏻‍♀️🙄

@WhirlpoolCorp @whirlpool_india I have ordered the Washing machine top load at pin code 110047, Delhi. For installation purpose of the machine the technician has asked me that installation of Tap doesnot comes under installation of washing machine. So I need this from your India team in written and with authorized signature. I would not allow your technician to just come up with installation work (so called) to connect inlet and outlet pipe. This matter is very serious from sonsumer point of view, so I will be seeking legal action against this. The constant connection with local area service center and custome care, they are constantly putting their responsibility on each other. I need the written communication from your team with authorized signature that the installation of tap does not comes under installation works of Washing Machine. Tagging @jagograhakjago @whirlpoolusa

@WhirlpoolCorp @whirlpool_india I have recently purchased a top-load washing machine for installation at PIN code 110047, Delhi. During the installation process, your technician informed me that installing a tap does not fall under the scope of the washing machine installation service. I require an official written confirmation, duly signed by an authorized representative of your India team, clearly stating that tap installation is not included in your standard washing machine installation procedure. Until this written and signed communication is provided, I will not permit the technician to proceed with what is being presented as “installation,” which currently only includes connecting the inlet and outlet pipes. As a consumer, I take this matter very seriously. I have already been in contact with the local service center representative Mr. Mudit and Customer Service Executive Ms. Geeta Gautam, both of whom refused to provide the requested written statement. Additionally, there has been continuous passing of responsibility between the customer care team and the local service center, which is unacceptable. If your team believes that I do not have any legal avenues, I would like to clarify that I fully intend to pursue this issue through appropriate legal channels to ensure accountability for the inconvenience and lack of clarity caused. I request an immediate written response with an authorized signature confirming your company's policy on tap installation during washing machine setup. @jagograhakjago