Just a guy trying to order some @WhiteCastle and HATING doing so….1st the app tells me I’m not in delivery range. So I go to Grubhub and the full menu isn’t available/their app is so glitchy sometimes….
But I got em ordered finally, as long as there’s no issues 😂
Dear @WhiteCastle,
I'm begging you... PLEASE bring back the Loaded Cheese Fries! 😭🧀🍟 They were hands down one of the best things on the menu, and nothing has filled that void since. I know I'm not the only one who misses them!
#BringBackLoadedCheeseFries#WhiteCastle
Really laying this out for you. We made a fun summer kit with @drinkgaragebeer and it has stuff you can ONLY get in this kit. So get this kit because we didn’t make that many and it won’t be available for long! (No beer included. Sorry, we asked)
@WhiteCastle it is never good when I place a mobile order and, upon picking it up, the order is wrong. When I asked the staff to remake it, they resisted until I showed the in-app order with customizations, remade it hastily and failed to honor the request. And, no apology. 😡
@aemarrocco Hi Amy, we are so sorry to hear this happened! Please send us the phone number and email address associated with your account, so we can investigate.
@WhiteCastle Your Kenny Rd Castle is holding my order hostage. I paid through your app, showed the receipt and the $ sent to WC from my bank, but was told no dice- that they have no record of payment. So I pay 2x for your yummy sliders. Both angry and anxious- do better White Castle!
@iagreewithme72 Hi there, we're sorry to hear you're continuing to experience this issue with the app. We'd like to help get this sorted out. Please send us a DM so we can follow up directly.
@WhiteCastle again cant use the app to order with loyalty rewards or offers on android. Have email multiple times with screen capture and images to help solve the problem. It looks like its Culvers, again.