Wolt

Hi! This account is managed by Wolt Finland. For urgent matters related to, for example, orders or user accounts, please contact our customer support at support@wolt.com or through the chat in the app. Thank you! 💙

@24_matiasp Hello! Could you please reach out to our customer support via the Wolt app or via support@wolt.com, so we can take a closer look. Our customer support will gladly assist you! Have a nice evening! 💙 Best regards, Toni / Wolt

@woltapp i cant create a new wolt account since my phone number is already linked to some email. Im pretty sure i dont have access to this email anymore.

@AlonMitt Hi! We are really sorry to hear about this. We definitely want to help you out. Could you please contact us via the app's support chat or email us at support@wolt.com? We’ll look into your case immediately to make things right. 💙 Best regards Toni / Wolt

*אזהרה* לעולם אל תזמינו מ @dominos דרך @woltapp ! וולט הם רק צינור למרות שהם לא שמים על זה אזהרה, ואז כשמתפקששת ההזמנה השירות של וולט מסירים מעצמם אחריות ושולחים אותך לרדוף לבד אחרי דומינוס עם השירות המזעזע שלהם.

Hello! 👋 Thanks for reaching out, and sorry for the late response. We are unfortunately very busy in our support currently. Thank you for your patience! If you haven't received a response yet don't hesitate to send us a message via support@wolt.com. Have a nice day! Best regards, Toni / Wolt

How long it will take you guys to reply to my Question on Wolt Partner App I have left the message since Thursday and still no response?? @woltapp

@popolo2499 Hello! For any account related requests, please reach out to our customer support in the app or via email support@wolt.com. 😊

ต้องการนำแอปออกจากเครื่อง@woltapp

Hi there! We totally understand the frustration when the border of the delivery area is that close. Please contact our support via the app or support@wolt.com with your exact address. We can take a closer look and see if it's possible to adjust the delivery area 💪 Have a nice day! 😊 Best, Toni / Wolt

@woltapp Warto czasami złamać trochę linię bo mamy sytuację że 3 bloki na osiedlu są obsługiwane, a 5 nie tylko dlatego że ktoś tak narysował linię. Za to cała miejscowość obok jest obsługiwana.

Hi there, we are very sorry to hear about this. This is definitely not the experience we want to offer! Please send us a message through the support chat in the app or at support@wolt.com so we can investigate what happened and make things right. Have a good day! 💙 Best regards, Toni / Wolt

@laacz @woltapp Kaut kā pēdējā laikā turos pretī woltiem. Pēdējā reizē atveda kaut kāds šmulis, kurš šķiet pat angliski tolkam nesaprata, un izskatijās, ka maisiņš plēsts vaļā un atkal līmēts ciet. F this, I'm out.

Otrā reize mēneša laikā, kad @woltapp kurjers vnk jau 2h braukā pa Jelgavu ar manu ēdienu un YOLO. Apps saka - nu, atvedīs, ja būs auksts, kompensēsim. Baigais prikols, jo kompensācija ir tanī pašā Woltā, kurš nākamreiz arī 2h vedīs :D

Hello! Thank you for reaching out! We continuously monitor the situation in our cities to balance the number of orders and available couriers. Please send us a message through the Wolt Partner App so we can look into your status. We wish you all the best, have a good day! 😊 Best regards, Toni / Wolt

@WoltApp I applied to become a courier and my ID is under review. As an international student in Vaasa, finding work has been extremely difficult. This isn’t just a job for me, it’s my chance to stand on my own. I hope you can reconsider issuing new IDs here. 💙

Hello! Thank you for reaching out! Sorry to hear, I can see that this is quite inconvenient! I will bring this up with our engineering team, we will check the situation. 💪 With further questions, please message us at support@wolt.com. Have a nice day! 😊 Best regards, Toni / Wolt

@WoltApp Something changed in group order links — they now return generic metadata instead of restaurant-specific previews. This was working before. Please fix 🙏

@ManolisAgg59250 Hello there! Could you please contact us at support@wolt.com. We would be happy to help you out with this! Have a nice day! 💙 All the best, Toni / Wolt

@woltapp καλησπερα εχει κολλήσει σε ένα φίλο μου τον πήρατε άμεσος εμένα εχει κολλήσει τόσες μέρες και δν κάνετε τίποτα θελω να ξεκινησο δουλεια 6984310831 τηλ επικοινωνίας ευχαριστω

@Stefan237G Hello Stefan! Thanks for reaching out! Could you please contact us via the support on the app or support@wolt.com so that we can take a closer look at your courier partner application. Thank you and enjoy your day! Best regards, Toni / Wolt

@woltapp Hello, I am having trouble moving further with my application. I 've sent info and received answers from the support group, but I 'm still waiting for instructions of what else is needed so you 'll send me the contract to become a courier-partner. Thank you in advance

@NiPeIO Hello there! 😊 Thanks for reaching out, sorry to hear about this. Could you please contact us via the support on the app or support@wolt.com so that we can take a closer look. Thank you. Have a nice evening! Best regards, Toni / Wolt

@woltapp paid for direct delivery, but your guy went in the complete opposite direction and is now hanging out at the mall.

@CallMarcus Hello! Thank you for reaching out! We would love to help them out, could you please reach out to our customer support via the Wolt app or via support@wolt.com. This way we can better identify what kind of help we can offer. Have a nice day! 😊 Best regards, Toni / Wolt

Is there an app for that, @woltapp? My elderly mother would love to consume your services, but she’s not quite riding the digitalization wagon’s forefront. There’s probably a good 10% of Finland’s population like her.

@Blaine1511 Hello! I'm sorry to hear about issues with the delivery. Please reach out to our customer support in the app, and we'll be happy to sort this out. 🙏

@woltapp @WoltApp_care Hi Wolt! Did you just scam me? I waited for my order for 2 hours instead of 20 minutes just for the currier to press the button that he delivered it (while he did not) and your support in the app is not answering for 2 hours too.

@nikolasgav Hello there! Sorry to hear about your bad experience, our apologies. Could you please contact us at support@wolt.com so that we can take another look. We would be happy to help you out. Have a nice day! Best, Toni / Wolt

@woltapp Quality customer support…The agent admits that the food took 35mins to arrive after leaving the restaurant (which is 5mins away) while saying that as long as it arrived within the estimated time there is no compensation for being cold.

@alihsynv Hello! Sorry to hear that you don't have access to your account! If you haven't yet, could you please contact us at support@wolt.com so that we can take a closer look. We will respond to you as soon as possible. Thank you and have a nice weekend! Best regards, Toni / Wolt

@Kabamaru007 Hello! Apologies for this order experience. Please be in contact again with your local support via email to support@wolt.com and we’ll take another look at the situation. Have a lovely day! Karolina / Wolt

Amazing new update: they refused to refund me and instead offered to deliver a fresh order 2.5 hours later!! So I would eat after midnight…on a Sunday…@WoltApp_care @woltapp are you kidding me??

Looking for the worst customer support in Greece? Look no further than @woltapp - after the delivery driver was inexplicably 47 minutes late and the restaurant made a new order for us, Wolt would not deliver it as the original inedible food was marked as delivered! Terrible…

@NVouranis Hello! Thank you for reaching out. Please be in contact with your local support team either in the app or via email to support@wolt.com and we’ll help you out there. Have a lovely day! 💙 Karolina / Wolt

@woltapp Καλησπέρα σας έκανα αίτηση για να γίνω διανομέας και όταν πατάω στο email για επιβεβαίωση η διαδικασία δεν προχωράει κολλάει εκεί τι μπορώ να κάνω;

@pomidorczerwony Hello! Sorry to hear about your order experience. Please be in contact with your local support team either in the app or via email to support@wolt.com and we’ll help you out there. Have a lovely day! 💙 Karolina / Wolt

Kolejne zamówienie w @woltapp i znowu jedzenie jest bardzo zimne :)

@Moeys I'm very sorry to hear that the support experience had not gone as expected. 😓 Please feel free to open another chat with us, or send us en email at support@wolt.com, if you want us to take another look at the case with you. 💙 We are grateful for your feedback! - Carita / Wolt

@woltapp I mean… I wrote onion, your customer support wants the restaurant to remove garlic from a pizza… what happened to reading chats? By the time your agent got it, the restaurant had already made the pizza with onion. Thank you. Really…

@SudeepEdpu I'm very sorry to hear that your order and support experiences had not gone as expected. 😓 Feel free to send us a message at support@wolt.com if you want us to take another look at the case with you. 💙 Thank you for your feedback! - Carita / Wolt

@WoltApp ordered from KFC Gamrekeli on Jan 1, waited 2h20m, courier came & left, app showed conflicting status, then the order was cancelled with no food delivered. Got a refund + only 5 GEL credit. For a delay this long ending in cancellation, compensation should be equal