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Wolt
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Wolt
@woltapp
Wolt is a tech company making it easy to discover and get the best restaurants and shops delivered home & to the office.
Helsinki, Finland Katılım Ekim 2014
1.8K Takip Edilen17.1K Takipçiler

@SouravJakhu Hello!
Sorry to hear about this. Could you please contact us via the support on the app or support@wolt.com so that we can take a closer look. Thank you and wish you a lovely weekend! 💙
Best regards,
Toni / Wolt
English

@SecondHuh Hello there!
Thanks for reaching out, sorry to hear about this. Could you please contact us via the Partner app so that we can take a closer look. Thank you, have a nice evening!
Best regards,
Toni / Wolt
English

Hello! Our apologies that the courier was so far away! This is an issue we would like to investigate further. Could you please reach out to our customer support via the Wolt app or support@wolt.com, and our customer support will gladly assist you. Thank you and have a good day!
Best regards,
Toni / Wolt
English

@ChoitiK92286 Hello! I'm sorry to hear about the situation. Please reach out to our customer support via the Wolt app or support@wolt.com, and our customer support will gladly assist you. 💙
Best regards,
Toni / Wolt
English

@woltapp My account was terminated due to delivery issues, but the problem wasn’t on my end—someone else took the order. I’d appreciate it if you could review this situation and help resolve it fairly. I’m happy to provide any details needed.
English

Mal wieder Verarsche zum Feinsten bei @woltapp. Der Burger kostet im Laden 8,19 Euro. Bei Wolt aber 12,60 Euro! Mal eben 54% Aufschlag, obwohl ich das Dingen im Laden abgeholt habe. Wolt-Kunden verballern 8,82 Euro. Ich bleibe @lieferando treu.




Deutsch

Hello! We're truly sorry to hear that your order arrived damaged and that the initial resolution wasn't satisfactory. 😔
We’d like to take another look at this. Could you please reach out to us again via the app or email at support@wolt.com? We absolutely want to take another look at the situation and fix this for you. Have a nice day! 💙
Best regards,
Toni / Wolt
English

@woltapp Very disappointed with my recent order from Agni restaurant(PBerg). The delivery arrived with most of the food spoiled and over 75% of the container empty. I raised it with customer care but received no satisfactory resolution.
This is unacceptable.
#wolt #fooddelivery



English

@nic_amadio Hey!
We haven't landed in Switzerland yet, but we're constantly exploring new possibilities. Keep an eye on our updates! 😊 You can reach us via support@wolt.com. Have a nice day! 💙
Regards
Toni / Wolt
English

"You can order grocery online in Switzerland too"
🤡
Consumer convenience in 2026 can be (not in CH):
• Open Wolt App
• Buy meat from good quality butcher
• Buy veggies, fruits and diary from organic shop
• Buy fish, seafood from seafood place, etc (in general: buy everything from high quality specialty shop)
• Pay, shop prepares the order, then delivered in < 20-40 minutes, all tracked with the app like an Uber Eats delivery order
In Switzerland:
• Only buy grocery from one industrial retailer (either Coop or Migros, for decent stuff)
• Go to Coop site, spend 5 minutes registering
• Get some good Swiss beef steak in
• Issue 1: reach 100 CHF in spending or they won't even ship it (= if you're 1 or 2 people, it's unpractical: 100 CHF of fresh food will expire)
• Issue 2: SCHEDULE DELIVERY FROM TOMORROW (what the fuck)
• Issue 3: one hour of delivery time, scheduled days in advance. Bro 😂 Do I have to create a Google Calendar to receive grocery?
• Issue 4 (low prio but worth mentioning): seems also like delivery fee is not even free after 100 CHF of spending (it's like 7 CHF or something)
It's a 6/10 experience, compared to 9/10 experience you can have in many places like Warsaw, Cyprus, Croatia etc.
Also:
• Favorite ice cream shop doesn't do delivery (the one that delivers on Uber Eats is too mid)

English

Hello!
Thanks for reaching out, sorry to hear you have issues with the verification.
If you are a Courier Partner, please message us via the Partner app, and we will gladly assist you. 💙 There might be some delays, but we hope to answer to you soon.
Have a good day! 😊
Best regards,
Toni / Wolt
English

@woltapp hi dear wolt support crew. I have an ongping prpblem abput the verification status of the registration process. I have uploaded my application but it has been 5 days and l receive document dispath alert periodically. And now l cannot start to deliver
English

Moikka!
Mikäli tilaus ei mene läpi, sen katevaraus tulee peruuntumaan automaattisesti muutaman pankkipäivän sisällä. Mikäli tästä herää kysyttävää, olethan yhteydessä asiakastukeemme sovelluksen kautta tai sähköpostitse support@wolt.com, niin voimme auttaa tarkemmin. 😊
Terkuin,
Mikka / Wolt
Suomi

Tilasin appilla pizzan pizza hour pizzeriasta porvoosta. . Maksoin sen mobile paylla 27,45€. Den jälkeen appi jäi pyörimään eikä tilaus lähtenyt. Rahat kyllä lähti tililtä. Miten saan rahan takaisin tsi pizzan. PizzaHourilla ei ole Woltilta tilaudts.@woltapp
Suomi

@24_matiasp Hello! Could you please reach out to our customer support via the Wolt app or via support@wolt.com, so we can take a closer look. Our customer support will gladly assist you! Have a nice evening! 💙
Best regards,
Toni / Wolt
English

@woltapp i cant create a new wolt account since my phone number is already linked to some email. Im pretty sure i dont have access to this email anymore.
English

Hello! 👋 Thanks for reaching out, and sorry for the late response. We are unfortunately very busy in our support currently. Thank you for your patience! If you haven't received a response yet don't hesitate to send us a message via support@wolt.com. Have a nice day!
Best regards,
Toni / Wolt
English

@popolo2499 Hello! For any account related requests, please reach out to our customer support in the app or via email support@wolt.com. 😊
English

Hi there! We totally understand the frustration when the border of the delivery area is that close. Please contact our support via the app or support@wolt.com with your exact address. We can take a closer look and see if it's possible to adjust the delivery area 💪 Have a nice day! 😊
Best,
Toni / Wolt
English

Hi there, we are very sorry to hear about this. This is definitely not the experience we want to offer! Please send us a message through the support chat in the app or at support@wolt.com so we can investigate what happened and make things right. Have a good day! 💙
Best regards,
Toni / Wolt
English

Otrā reize mēneša laikā, kad @woltapp kurjers vnk jau 2h braukā pa Jelgavu ar manu ēdienu un YOLO. Apps saka - nu, atvedīs, ja būs auksts, kompensēsim. Baigais prikols, jo kompensācija ir tanī pašā Woltā, kurš nākamreiz arī 2h vedīs :D
Latviešu

Hello! Thank you for reaching out! We continuously monitor the situation in our cities to balance the number of orders and available couriers. Please send us a message through the Wolt Partner App so we can look into your status. We wish you all the best, have a good day! 😊
Best regards,
Toni / Wolt
English

@WoltApp I applied to become a courier and my ID is under review. As an international student in Vaasa, finding work has been extremely difficult. This isn’t just a job for me, it’s my chance to stand on my own. I hope you can reconsider issuing new IDs here. 💙
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