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Wolt

@woltapp

Wolt is a tech company making it easy to discover and get the best restaurants and shops delivered home & to the office.

Helsinki, Finland Katılım Ekim 2014
1.8K Takip Edilen17.1K Takipçiler
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Wolt
Wolt@woltapp·
Hi! This account is managed by Wolt Finland. For urgent matters related to, for example, orders or user accounts, please contact our customer support at support@wolt.com or through the chat in the app. Thank you! 💙
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Wolt
Wolt@woltapp·
@SouravJakhu Hello! Sorry to hear about this. Could you please contact us via the support on the app or support@wolt.com so that we can take a closer look. Thank you and wish you a lovely weekend! 💙 Best regards, Toni / Wolt
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Wolt
Wolt@woltapp·
@SecondHuh Hello there! Thanks for reaching out, sorry to hear about this. Could you please contact us via the Partner app so that we can take a closer look. Thank you, have a nice evening! Best regards, Toni / Wolt
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LanGPT
LanGPT@SecondHuh·
@woltapp I am unable to use my app Finland ????
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Wolt
Wolt@woltapp·
@TokaVT Hi there! Thanks for reaching out! 💙 It it possible yes, please contact us via the Partner App and we would love to help you out. Have a nice day! Best regards, Toni / Wolt
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TokaVT
TokaVT@TokaVT·
@woltapp I wanted to fill out the application with an e-bike but instead I accidently selected the electric motorcycle, is there a way to correct my choice?
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Wolt
Wolt@woltapp·
Hello! Our apologies that the courier was so far away! This is an issue we would like to investigate further. Could you please reach out to our customer support via the Wolt app or support@wolt.com, and our customer support will gladly assist you. Thank you and have a good day! Best regards, Toni / Wolt
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Wolt
Wolt@woltapp·
@ChoitiK92286 Hello! I'm sorry to hear about the situation. Please reach out to our customer support via the Wolt app or support@wolt.com, and our customer support will gladly assist you. 💙 Best regards, Toni / Wolt
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Choiti Khanom
Choiti Khanom@ChoitiK92286·
@woltapp My account was terminated due to delivery issues, but the problem wasn’t on my end—someone else took the order. I’d appreciate it if you could review this situation and help resolve it fairly. I’m happy to provide any details needed.
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Wolt
Wolt@woltapp·
@tobwen Hello, Thanks for reporting this to us. If you have any questions you can always reach out to us via support@wolt.com. Have a nice evening! Best regards, Toni / Wolt
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Tobias
Tobias@tobwen·
@woltapp I reported it to the support team, and the chat representative said they would forward it to the team and thanked me for my understanding. I didn't even receive any compensation. I'm sorry, but you've lost me as a customer. A 54% surcharge is simply outrageous.
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Tobias
Tobias@tobwen·
Mal wieder Verarsche zum Feinsten bei @woltapp. Der Burger kostet im Laden 8,19 Euro. Bei Wolt aber 12,60 Euro! Mal eben 54% Aufschlag, obwohl ich das Dingen im Laden abgeholt habe. Wolt-Kunden verballern 8,82 Euro. Ich bleibe @lieferando treu.
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Wolt
Wolt@woltapp·
@GuyMolho Hello, We are very sorry to hear about this dangerous situation and the inappropriate behavior. Please contact our support team at support@wolt.com. Thank you. Best regards, Toni / Wolt
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Guy Molho
Guy Molho@GuyMolho·
שליח וולט על אופנוע 250 סמק שנסע על מדרכה כמעט דרס אותי כרגע בשכונה שלי באם המושבות בפתח תקווה. צרחתי עליו והוא פשוט קילל אותי וברח מהמקום. ניסיתי לצלם ולא הספקתי. יש דרך להגיש תלונה? @woltapp
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Wolt
Wolt@woltapp·
Hello! We're truly sorry to hear that your order arrived damaged and that the initial resolution wasn't satisfactory. 😔 We’d like to take another look at this. Could you please reach out to us again via the app or email at support@wolt.com? We absolutely want to take another look at the situation and fix this for you. Have a nice day! 💙 Best regards, Toni / Wolt
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Meet P
Meet P@DebuggingLife7·
@woltapp Very disappointed with my recent order from Agni restaurant(PBerg). The delivery arrived with most of the food spoiled and over 75% of the container empty. I raised it with customer care but received no satisfactory resolution. This is unacceptable. #wolt #fooddelivery
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Wolt
Wolt@woltapp·
@nic_amadio Hey! We haven't landed in Switzerland yet, but we're constantly exploring new possibilities. Keep an eye on our updates! 😊 You can reach us via support@wolt.com. Have a nice day! 💙 Regards Toni / Wolt
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Nicola Amadio
Nicola Amadio@nic_amadio·
"You can order grocery online in Switzerland too" 🤡 Consumer convenience in 2026 can be (not in CH): • Open Wolt App • Buy meat from good quality butcher • Buy veggies, fruits and diary from organic shop • Buy fish, seafood from seafood place, etc (in general: buy everything from high quality specialty shop) • Pay, shop prepares the order, then delivered in < 20-40 minutes, all tracked with the app like an Uber Eats delivery order In Switzerland: • Only buy grocery from one industrial retailer (either Coop or Migros, for decent stuff) • Go to Coop site, spend 5 minutes registering • Get some good Swiss beef steak in • Issue 1: reach 100 CHF in spending or they won't even ship it (= if you're 1 or 2 people, it's unpractical: 100 CHF of fresh food will expire) • Issue 2: SCHEDULE DELIVERY FROM TOMORROW (what the fuck) • Issue 3: one hour of delivery time, scheduled days in advance. Bro 😂 Do I have to create a Google Calendar to receive grocery? • Issue 4 (low prio but worth mentioning): seems also like delivery fee is not even free after 100 CHF of spending (it's like 7 CHF or something) It's a 6/10 experience, compared to 9/10 experience you can have in many places like Warsaw, Cyprus, Croatia etc. Also: • Favorite ice cream shop doesn't do delivery (the one that delivers on Uber Eats is too mid)
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Wolt
Wolt@woltapp·
@Bencph Hello! Thanks for reaching out! Please message us via support@wolt.com and we can help you over there. Have a nice day! 💙 Best regards, Toni / Wolt
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Benny
Benny@Bencph·
@woltapp hey wolt from Denmark, i try to send you an email, your courier email is not receiving emails, please response with an email i can contact from Denmark
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Wolt
Wolt@woltapp·
Hello! Thanks for reaching out, sorry to hear you have issues with the verification. If you are a Courier Partner, please message us via the Partner app, and we will gladly assist you. 💙 There might be some delays, but we hope to answer to you soon. Have a good day! 😊 Best regards, Toni / Wolt
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Orxan Cəfərov
Orxan Cəfərov@c_rov8475·
@woltapp hi dear wolt support crew. I have an ongping prpblem abput the verification status of the registration process. I have uploaded my application but it has been 5 days and l receive document dispath alert periodically. And now l cannot start to deliver
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Wolt
Wolt@woltapp·
Moikka! Mikäli tilaus ei mene läpi, sen katevaraus tulee peruuntumaan automaattisesti muutaman pankkipäivän sisällä. Mikäli tästä herää kysyttävää, olethan yhteydessä asiakastukeemme sovelluksen kautta tai sähköpostitse support@wolt.com, niin voimme auttaa tarkemmin. 😊 Terkuin, Mikka / Wolt
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Vesa Laine
Vesa Laine@VesaLaine2·
Tilasin appilla pizzan pizza hour pizzeriasta porvoosta. . Maksoin sen mobile paylla 27,45€. Den jälkeen appi jäi pyörimään eikä tilaus lähtenyt. Rahat kyllä lähti tililtä. Miten saan rahan takaisin tsi pizzan. PizzaHourilla ei ole Woltilta tilaudts.@woltapp
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Wolt
Wolt@woltapp·
@24_matiasp Hello! Could you please reach out to our customer support via the Wolt app or via support@wolt.com, so we can take a closer look. Our customer support will gladly assist you! Have a nice evening! 💙 Best regards, Toni / Wolt
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MatiasP_24
MatiasP_24@24_matiasp·
@woltapp i cant create a new wolt account since my phone number is already linked to some email. Im pretty sure i dont have access to this email anymore.
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Wolt
Wolt@woltapp·
@AlonMitt Hi! We are really sorry to hear about this. We definitely want to help you out. Could you please contact us via the app's support chat or email us at support@wolt.com? We’ll look into your case immediately to make things right. 💙 Best regards Toni / Wolt
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Alon Mittelman ⭐⭐⭐
Alon Mittelman ⭐⭐⭐@AlonMitt·
*אזהרה* לעולם אל תזמינו מ @dominos דרך @woltapp ! וולט הם רק צינור למרות שהם לא שמים על זה אזהרה, ואז כשמתפקששת ההזמנה השירות של וולט מסירים מעצמם אחריות ושולחים אותך לרדוף לבד אחרי דומינוס עם השירות המזעזע שלהם.
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Wolt
Wolt@woltapp·
Hello! 👋 Thanks for reaching out, and sorry for the late response. We are unfortunately very busy in our support currently. Thank you for your patience! If you haven't received a response yet don't hesitate to send us a message via support@wolt.com. Have a nice day! Best regards, Toni / Wolt
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ISRAR
ISRAR@On_call_doc·
How long it will take you guys to reply to my Question on Wolt Partner App I have left the message since Thursday and still no response?? @woltapp
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Wolt
Wolt@woltapp·
@popolo2499 Hello! For any account related requests, please reach out to our customer support in the app or via email support@wolt.com. 😊
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Wolt
Wolt@woltapp·
Hi there! We totally understand the frustration when the border of the delivery area is that close. Please contact our support via the app or support@wolt.com with your exact address. We can take a closer look and see if it's possible to adjust the delivery area 💪 Have a nice day! 😊 Best, Toni / Wolt
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Dominik
Dominik@Cowogole·
@woltapp Warto czasami złamać trochę linię bo mamy sytuację że 3 bloki na osiedlu są obsługiwane, a 5 nie tylko dlatego że ktoś tak narysował linię. Za to cała miejscowość obok jest obsługiwana.
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Wolt
Wolt@woltapp·
Hi there, we are very sorry to hear about this. This is definitely not the experience we want to offer! Please send us a message through the support chat in the app or at support@wolt.com so we can investigate what happened and make things right. Have a good day! 💙 Best regards, Toni / Wolt
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ezgif.com 🇺🇦
ezgif.com 🇺🇦@ezgif_com·
@laacz @woltapp Kaut kā pēdējā laikā turos pretī woltiem. Pēdējā reizē atveda kaut kāds šmulis, kurš šķiet pat angliski tolkam nesaprata, un izskatijās, ka maisiņš plēsts vaļā un atkal līmēts ciet. F this, I'm out.
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Kaspars Foigts 🐻
Kaspars Foigts 🐻@laacz·
Otrā reize mēneša laikā, kad @woltapp kurjers vnk jau 2h braukā pa Jelgavu ar manu ēdienu un YOLO. Apps saka - nu, atvedīs, ja būs auksts, kompensēsim. Baigais prikols, jo kompensācija ir tanī pašā Woltā, kurš nākamreiz arī 2h vedīs :D
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Wolt
Wolt@woltapp·
Hello! Thank you for reaching out! We continuously monitor the situation in our cities to balance the number of orders and available couriers. Please send us a message through the Wolt Partner App so we can look into your status. We wish you all the best, have a good day! 😊 Best regards, Toni / Wolt
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Al Sajmun Saju
Al Sajmun Saju@AlSajmun·
@WoltApp I applied to become a courier and my ID is under review. As an international student in Vaasa, finding work has been extremely difficult. This isn’t just a job for me, it’s my chance to stand on my own. I hope you can reconsider issuing new IDs here. 💙
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