@virginmedia your customer service just gets worse I have cancelled contract. Last day 22nd June so why am I being charged another month. Please refund dm sent
@virginmedia 30 days notice. But should have been disconnected 19th June and it’s now not working. Extremely unhappy that I am paying for 30 days notice yet it’s already not working and not disconnected at agreed date
@virginmedia 2 hour waiting on live chat to cancel my broadband and then being sold to 4 times whilst trying to cancel
And still being charged £66 even though disconnection can be done tomorrow
I have paid £70 a month for this service when others get it for so much less
@virginmedia I was online for 1 hour & 40 mins. 60 mins just holding the rest of the time with your assistant repeatedly trying to sell me broadband for my new house despite me telling him 3 times I wasn’t interested. I now have to pay £70 to cancel no compensation for my time
@WorkFromHomePT Hi Sally, we're sorry to hear you intend to leave us and about the problems you're having in doing so 😔 Have you received a response to your latest message on the live chat?
@airSlate just been charged £98 for pdf filler that I never asked for. No response from support and I can’t log into account to sort as I DONT HAVE ONE how do I get a refund?
@HelpAtGeorge I brought a clothes rail. After putting together realised the last piece is broken
I have thrown the box away
Can I video the damaged part and get refund rather than having to dismantle and bring back to store which I really don’t want to do as not my fault
@HelpAtGeorge I have a clothing rail that is fully assembled when I put on last part realised it’s broken. Do I really have to dismantle and return to store, I no longer have box. It was online purchase
Can I not send video showing fault and receive a refund?
@Georgeatasda broken item in my delivery and no option to get a refund without returning to store. How can I arrange a refund based on photo evidence rather than inconvenience of taking to store
@SportsDirectUK went in store 4 trainers my size not available YOUR store ass suggested ordering online. None fit so I took them 2 store for refund. No refunds in storeRidiculous I had to pay £5 postage get them delivered now have to pay to return them! Shocking #CustomerService
@goldsmithsuk visited Chelmsford branch with £120 clubcard vouchers wanted 2 get bracelet. Only bracelet shown was £450 didn’t offer to order in for me. Y take part in reward scheme if u are going to be so rude about vouchers. I know what I want to buy but 2 intimated to go back
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