Xcel Energy NM

We continue to closely monitor and prepare for a strong wind and extreme weather leading to a possible Public Safety Power Shutoff (PSPS) event on Tuesday, Feb. 17, beginning around 9 a.m. CT in the northern Texas panhandle and Eastern New Mexico. Unseasonably warm, dry weather combined with high winds, low humidity and very dry vegetation has created elevated wildfire risk across the region, especially in areas that have not seen substantial precipitation in recent days. If a PSPS is implemented, we will work to notify customers who may be affected as soon as possible. Xcel Energy is also contacting customers who rely on electrically powered medical equipment to encourage them to prepare for potential outages. Customers with medically necessary equipment should prepare backup power options. After the severe weather subsides, it may take several hours to a few days to restore power to all customers because crews must patrol each line to repair damage and make sure it’s safe to re-energize. To learn more about the evolving situation and how to prepare for an outage, visit, xcelener.gy/4aBKHqG or visit the outage map to see if you are in a PSPS zone and view current outages.

We understand outages can be frustrating, and as we continue to prepare for severe weather, we’re here to provide as much information and answers to your frequently asked questions about how we’re working to protect our communities from wildfire risk. Why does Xcel Energy use Enhanced Powerline Safety Settings (EPSS) and Public Safety Power Shutoffs (PSPS), and under what conditions are they needed? We use Enhanced Powerline Safety Settings (EPSS) and, when conditions require it, Public Safety Power Shutoffs (PSPS) to reduce the chance that our electric equipment could spark a wildfire during periods of elevated or extreme risk. As severe weather, strong winds and dry conditions become more frequent, we rely on a combination of real-time weather data, wildfire modeling tools and on-the-ground observations to understand when our system may be exposed to higher fire danger. EPSS allows us to operate power lines with additional protection settings enabled to shut off power more quickly if something contacts the line. This reduces ignition risk but can lead to outages that require inspection before we restore service. PSPS is a step we take only when weather and environmental conditions indicate extreme wildfire risk conditions and keeping certain lines energized poses too great a risk to people and communities. Before taking this action, we evaluate factors such as forecasted wind speeds, humidity levels, fuel conditions, and temperature, along with local infrastructure and customer needs. We know these steps create challenges for customers, and we only use them when necessary to protect public safety and reduce the possibility of wildfires. For more information and answers to frequently asked questions visit and select your state, xcelener.gy/4reDjbP

We are closely monitoring and preparing for severe weather, including strong wind, in Texas and New Mexico forecast to start Tuesday, Feb. 17. Wildfire risk is expected to increase, and strong winds heighten risk of damage to our power lines and may result in outages. To reduce the risk of wildfire and support public safety, we are planning for a possible PSPS beginning on Feb 17th. Temporarily shutting off power – known as a Public Safety Power Shutoff (PSPS) – is not a step taken lightly and is only used when needed to help prevent wildfires. Restoring outages may take several hours to several days, as crews must inspect power lines and repair damage before safely re-energizing. We encourage you to prepare for potential outages now, especially if you use medical equipment that requires electricity. To learn more about the evolving situation, visit xcelenergy.com/wildfire

Wildfire risk is expected to remain high in NM due to dry weather and rapidly drying vegetation, with the highest risk expected in February and March 2026. Begin preparing for potential wildfires and power outages now – especially if you rely on powered medical equipment. Learn more at xcelener.gy/4kq86Qu. More information about Xcel Energy’s wildfire mitigation efforts is available at xcelenergy.com/wildfire

With extreme weather fast approaching, crews are prepared to ensure our New Mexico communities have the energy they need to stay safe and warm through all conditions. As sub-zero temperatures, freezing rain and significant snowfall make their way in, please ensure your family is ready to face the cold. Report an outage: co.my.xcelenergy.com/s/outage-safet…

Clovis Tire and Trailer saved energy and money with free LED tube direct-install upgrades to brighten their auto shop floor. Business owners of all sizes can save big on lighting energy costs with our lighting efficiency rebates. See how businesses like yours can save: Business Lighting Efficiency | Lighting and Equipment Rebates | Business Services | Xcel Energy

Last March, we executed two Public Safety Power Shutoffs amidst historic windstorms and wildfire risk – a decision that proved critical in the hours that followed. xcelener.gy/4f18z90

Ensuring the safety and livelihoods of the people we serve is our top priority every day.​ ​ Learn more about Gary's story and how we're working to keep communities safe: stories.xcelenergy.com/stories/one-ra…

Our linemen recently participated in the 32nd annual Lone Star Lineman’s Rodeo in Amarillo showcasing physical skills, technical knowledge and teamwork. Teams from utilities across the region competed in events highlighting the necessary skills it takes to keep our communities powered! The event also gave families, friends and fans an opportunity to watch our line workers in action!

Stay cool while keeping bills low and reducing your home's energy use. xcelener.gy/3TE5oKg

We're making energy work better for our New Mexico customers — raising the bar on reliability, sustainability and service, so they can thrive every day. Learn more about our commitment to you: xcelener.gy/4kD2SzY

As the school year comes to an end, we’re excited to celebrate another year of the Empowered Schools Program in New Mexico. Throughout the year, students engage in a hands-on curriculum that teaches the importance of energy efficiency and conservation while developing life-long skills to help generate change in their communities!

Please DM the full service address, we are unable to locate the address with UFO museum only. Have you contacted our Customer Contact Center at 1-800-895-4999 about this situation, you mentioned we were contacted in your message. Please remember other parts might be required to make the stations fully functional, with some equipment not received or available at this time. We can try to check on a previous order with the full service address.

Well 6 weeks later and @XcelEnergyNM hasn't done a thing! The UFO Museum had to put signs on the chargers saying "Out of Order". The utility not supplying a meter to their own site is unacceptable❗👎 @pluginsites @PlugandplayEV @brandenflasch @EthanCords @krqe @KOB4 @koat7news @pwaggs @AlejandroEV66 @tommolog @TechJeff @crazypostman @BatteriesIncPod @itskyleconner @Out_of_Spec @OutofSpecBITS

Due to the most recent forecasts we do not expect to meet the criteria to conduct a Public Safety Power Shutoffs (PSPS). However, high winds may still cause outages, particularly on Tuesday, and Enhanced Powerline Safety Settings (EPSS) will be in place to reduce wildfire risk. EPSS means that power lines are more sensitive and can stop the flow of energy if an issue is detected, such as a tree branch touching the line. In those cases, power will remain off until our crews can make sure it’s safe to turn it back on. We continue to encourage customers to prepare for potential outages. To view outage maps visit: xcelener.gy/3E4Ng8n

We are preparing for the upcoming extreme weather and wildfire risk, including if necessary, conducting a targeted Public Safety Power Shutoff (PSPS) that could result in a multi-day power outage. For the safety of our communities, crews must inspect every line and piece of equipment for damage before power is restored. Learn more about what a PSPS is and how to prepare for an outage.

As power is restored to all Xcel Energy customers in Texas and New Mexico after recent storm damage and an ongoing stretch of dangerous dry and windy weather, we want to take a moment to thank our crews, who didn’t hesitate to protect what matters most. With dangerously dry conditions and winds reaching 80 mph, we made the decision to activate a Public Safety Power Shutoff (PSPS), to proactively defend our communities from significantly elevated wildfire risk. By mid-afternoon last Friday, more than 68,000 customers were without power, including 17,000 customers we proactively shut off through the PSPS. As soon as conditions were safe, more than 450 employees and contractors jumped into action - working around the clock to replace nearly 20,000 feet of wire, 140 power poles, about 340 pole cross arms and nearly 50 transformers by Monday morning. Their tireless efforts ensured that power was safely restored to nearly all customers. A heartfelt thank you to our lineworkers in Texas and New Mexico, our Colorado crews who left home to help and our behind-the-scenes teams keeping our customers informed and connected. Your hard work and dedication are making an immense impact on the safety and well-being of the communities we serve. xcelener.gy/4iK4l6k

As high winds and fire risk continue to be a challenge across the region this morning, we've restored power to about 23,000 customers and are working to restore the 7,000 customers that remain without power due to weather-related outages. Crews were able to begin assessing the situation near Borger at daylight, and they will continue to work in the area as long as it remains safe. We recognize the impact that losing service means to customers, especially those who may have lost power multiple times through this ongoing and extremely dry and windy weather pattern the last several weeks. Our crews have worked tirelessly through dusty, windy, and frigid conditions to restore power to their neighbors in the communities we serve, and we thank them for their incredible effort and hard work.

As soon as it's safe to do so, crews will begin patrolling lines and inspecting equipment so power restoration can begin. Our top priority is ensuring the safety of our communities, customers and work crews. To report an outage and view the current outage map, visit xcelener.gy/4kNafp8

Public Safety Power Shutoffs are a tool of last resort, and we only implement them when absolutely necessary. Our meteorologists work with a network of experts to identify and monitor the risk factors that can necessitate a PSPS. As soon as it's safe for our crews to patrol lines and repair equipment, we'll get power restored to all impacted customers. To view current outages, visit xcelener.gy/4iBnnvM