Xochitl

You already know!! 💙💙💙💙

Hi @AlaskaAir — I’m hoping someone can review a same-day outbound time change request on a Saver fare. Same route, earlier flight, and the new fare is actually lower. Text support couldn’t help — would appreciate a DM review. Thanks.

@SouthwestAir gave me a Xmas gift of delayed connection that would’ve not arrive XMAS. Now they canceled my trip home and kept the money. Evil customer service-waited 2hours to be told “fill in a form”&no human could resolve this. WTH?

We can change the world!!! #TheNextVerse and #OneMoreMeal instagram.com/stories/latede…

#bbcon2025 the faster you are to recognizing you are wrong, the faster you reach a solution!

Logic Bully (prosecutor) #bbcon2025

Save the St Lucia parrot 🦜 #bbcon2025

Getting that new idea to land: Disney = Lion King wrote your own story (not redoing fairy tales)…Hamlet! #bbcon2025

I take my work seriously I don’t take myself seriously at all 😊 #bbcon2025

#bbcon2025 one solution is to critique yourself out loud.

How you build psychological safety? Not by asking “don’t bring me problems bring me solutions”!!!! #bbcon2025

Advice seeking is the most underrated way to discover what you need to change #bbcon2025

#bbcon2025 instead of asking for feedback I asked for advice!

#bbcon2025 turn critics into coaches

#bbcon2025 build a challenge network

#bbcon2025 keynote Adam Grant

AI certification 2026 #bbcon2025

Responsible AI adoption for the nonprofit sector #bbcon2025

BB Wealth match improvement #bbcon2025

Engage more deeply with mid level donors with “creating” virtual assistant -studies your data & learns #bbcon2025