Xverse Support

Hey @xverse fam! Our support team is here to help🫡 Remember: ✅ Always keep your app updated ❌ We will NEVER ask you for your secret phrase or DM or call you Your security is our priority. Any questions, comment below 👇 or visit our help desk support.xverse.app

@zaff_nft @xverse Hey @zaff_nft currently Xverse only supports importing wallet using seed phrase. You can check out our guide here: #h_01JN2X4R0GJG95TC63XRNX7A07" target="_blank" rel="nofollow noopener">support.xverse.app/hc/en-us/artic…

Question for @xverse pls How can i import my wallet to Xverse wallet with only a private key ?

@ryan7vv @R5OFCPR Kindly reach out via Support Center or the link in our bio with your wallet address. We'll look into it and assist further. Thanks!

@R5OFCPR @Xverse_Support I just pulled the extension last night - I'm seeing other runes but no $DOG

@Xverse_Support I see my $dog activity but no token balance, why

@Jstanotherdegen Hey @Jstanotherdegen Thanks for the suggestion. We hear you! We’ll pass this feedback along to our Product team for review as we continue working on improvements. Appreciate you taking the time to share it!

@Xverse_Support Unrelated, but...could y’all please add a search bar in activity? Trying to manually scroll back thru thousands of transactions while looking for a single month is quite tedious. 2026 improvements! Thank you 🙏

⚠️ Scam Alert: “Withdraw Funds” on Testnet/Signet We’re seeing users targeted by scams claiming they can withdraw or convert Testnet Bitcoin into real BTC. 🚨 This is NOT possible. Here’s what you need to know 👇

@HutchinWhale @xverse Hi @HutchinWhale, please make sure your wallet is up-to-date and try again. If the issue persists, please reach out via Support Center or link in our bio for further assistance. Thanks.

@xverse @Xverse_Support please help

What is going on @xverse I cannot load my balances/ send anything. please DM

3. Common scam tactics (including fake support) Scammers may: •Claim your Testnet BTC is “real but locked” •Ask for an “activation” or “verification” fee •Offer to sell you Bitcoin at a cheaper price •Impersonate Xverse Support on messaging apps like Telegram, WhatsApp,... ⚠️ They may send Testnet/Signet BTC and ask you to send fiat in return. Important: ❌ We do NOT provide support via DM ❌ We NEVER ask you to send funds to unlock BTC Stay safe!

2. Check network using the address format Mainnet addresses start with: •bc1 •1 •3 Testnet/Signet addresses start with: •tb1 •m •n •2

@HODLTrustCo @Stacks @xverse Hey @HODLTrustCo lightning payment via Spark is not yet supported with Xverse. However, you can use Xverse Lightning mini app powered by @heysati. Feel free to reach out via our Support Center if you need further help. Cheers!

@Stacks Spark address format in the @xverse can’t receive Bitcoin from a lightning network 💁‍♂️ what do I do??

Who's active? 🟧

@Airports57 @xverse @Airports57 We have completed distributing rewards for cycle 127. If you haven't received it, please share your Stacks address so we can look into your stacking details and assist further. Cheers!

@Xverse_Support @xverse

@Xverse @Xverse_Support To all of you staking STX. Did you receive your STX staking rewards for cycle 127? I'm using the Xverse wallet, but I haven't received mine yet. They've failed to pay out staking rewards before. Should I keep using this wallet?

@BitcoinerDev hey @BitcoinerDev which dApp were you trying to connect on Regtest?

@Xverse_Support Ever since 1.10.0 Xverse update, when i try to connect my wallet while on testnet, I get this. It worked perfectly before that update.

Hi @Johncryp2 The NATCAT inscriptions you’re referring to are transfer inscriptions used as part of the TAP protocol. Once the transfer is completed, the inscriptions themselves no longer hold any value and cannot be reused. Since Xverse does not support the TAP protocol, we intentionally filter out these one-time, non-valuable transfer inscriptions from the wallet view to help users focus on assets that are actually usable. That said, these inscriptions are no longer viewable inside Xverse wallet. However, they still remain in your wallet. You can view them using any on-chain explorer or platforms that support viewing these items.

@Xverse_Support @xverse Hi, why can't I see my Natcats on my wallet?

Our @Xverse_Support website just got updated! If you need support for all things Xverse, Bitcoin & Stacks, make sure to check it out!  • We will never DM you  • We do not have a Telegram group  • We will never ask for money or your seed phrase support.xverse.app

Hi @leihongbo888 This issue with transaction pending unconfirmed is coming from @spark @flashnet, not from the Xverse wallet or trading platform. We’ve already reported this to the Spark team. In the meantime, we also recommend reaching out to their team directly with the transaction ID. They’ll be able to help finalize the transaction and ensure your balance updates properly. Let us know if you need help with anything else.

@leihongbo888 @xverse @rodarmor 可以試試 @Satsdaq 上的unstuck transaction - DM 你了 詳細可以聯絡 @Xverse_Support

The Ordinals Protocol was publicly announced on Jan 21, 2023 by @rodarmor, marking the moment BTC culture went mainstream. BTC didn’t just store value. It started storing culture. Permanent. Verifiable. Sovereign.

@btc_ordi @btc_ordi please reach out via Support Center or the link in our bio with your wallet address and txid. We'll look into it and assist further. Thanks!

@Xverse_Support hi boss I connected my XVERSE wallet to Satsdaq for a transaction, but the sent BTC has remained unprocessed. The assets have already been deducted from the wallet, and it has been 14 days now. What could be the reason for this?

Hey @xverse fam! Our support team is here to help🫡 Remember: ✅ Always keep your app updated ❌ We will NEVER ask you for your secret phrase or DM or call you Your security is our priority. Any questions, comment below 👇 or visit our help desk support.xverse.app

Hey @Johncryp2 please be cautious when seeking for support in public. - We do NOT provide support via DM. - The official website to download Xverse app is xverse.app/download. - Never input your wallet seed phrase into any untrusted website (like one in your screenshot). - For support, contact us via Support Center (found in your wallet app or link in our bio). Stay safe!

@Xverse_Support @xverse This guy is legit?

@Johncryp2 @xverse Hey @Johncryp2, this looks like an error on the dApp side. Please contact the marketplace for further assistance!

@xverse @Xverse_Support Hi guys! Why can't sell this ordinal? What can i do? Thanks

@Davidco18032097 @xverse Hey @Davidco18032097 this is expected. It prompts to ask for your confirmation to connect your wallet to Xverse Portolifo platform. You can decide whether to connect your wallet at this step or later when you want to view your portfolio or interact with Satsdaq and other tools.

Has anyone ever had this happen when your on xverse wallet? I tried going to explore tab and this popped on @xverse @Xverse_Support

@franco_dm79 @xverse Hey @franco_dm79 this issue was addressed in the recent release. Please update your wallet to the latest version and let us know if the issue persists. Thanks!

@xverse @Xverse_Support Question. I did a small btc withdrawal from Kucoin into my xverse wallet (segwit). Why did it arrived as ‘mint & burn’? Normally it’s always a normal ‘reveice’ transaction.

SWAP. EARN. XVERSE v1.59 is live and here's what's new: → Swaps: Revamped interface, trending tokens (Runes), and faster quotes. → Earn: Native in-app liquid staking for wBTC on @starknet with @endurfi Update your Xverse apps today👇

@h0ldthad00r Please reach out via the link in our bio or through Support Center in your wallet with error details. We'll look into it!

@Xverse_Support BTC spark to BTC swap isn't working