Xverse Support

Hey @xverse fam! Our support team is here to help🫡 Remember: ✅ Always keep your app updated ❌ We will NEVER ask you for your secret phrase or DM or call you Your security is our priority. Any questions, comment below 👇 or visit our help desk support.xverse.app

@xverse @Renatera290231 Hi @Renatera290231 please reach out via Support Center with more details of your issue. We'll look into it!

@Renatera290231 @Xverse_Support Please follow up! 🙏

Come watch Bitcoin. While you still can. strkBTC launches May 12. Private BTC on a quantum-resistant chain. Once shields go up, there's nothing left to see. Starknet is premiering a full launch film at 8am ET. We're co-hosting. Be there. luma.com/strkBTClive

@TimmmBlockchain @xverse @LouieTalacay Hi @TimmmBlockchain we DO NOT provide support via DM. If you need help, please reach out via Support Center or link in our Bio. Stay safe!

@xverse @LouieTalacay @Xverse_Support How do I know who is the real xverse support now there’s 3 people dm me?

You didn't lose your money. It was taken slowly enough that you didn't notice. Inflation. Fees. Custodial spread. Year after year, your savings bought less while your bank reported record earnings. The game was rigged. Now there's finally a way out.

@Shep_Finance @proofofcar @Shep_Finance Please reach out via Support Center with your wallet address. We'll look into it!

@proofofcar @Xverse_Support Thanks for trying to help. At this point it's on X-Verse fixing their indexing issue. I won't be minting any other ordinals until I have confidence in things working. I work too hard for my assets to deal with bshit.

@Xverse_Support @proofofcar Good morning. Last night I minted 2 OnlyGiri's. Here is my transaction history confirming the inscriptions were completed. They are not showing in my NFT collection. Can I get some assistance please?

@TimmmBlockchain @xverse @LouieTalacay Hey @TimmmBlockchain we DO NOT provide support via DM. If you need help, please reach out via Support Center or link in our Bio. Stay safe!

@xverse @LouieTalacay @Xverse_Support How do I know who is the real xverse support now there’s 3 people dm me?

Starknet mainnet will be temporarily unavailable today starting at 8:10 AM UTC as the network prepares for the v0.14.2 upgrade. This is one of the most important protocol upgrades Starknet has shipped in a long time. v0.14.2 introduces in-protocol proof verification, a major protocol-level change that allows Starknet to verify proofs natively rather than relying on expensive and inefficient application-layer workarounds. By making that possible, v0.14.2 unlocks native privacy on Starknet, enabling STRK20 and strkBTC, lays the groundwork for zkThreads, which are key to Starknet’s path toward infinite scaling, and adds another key building block for deeper decentralization. Expected downtime: ~10 minutes.

@BearDegen_eth @janbtc Hey @BearDegen_eth did you select Unisat as the provider upon restoration? Feel free to submit a ticket via the link in our Bio or the Support Center for further assistance. Cheers!

@janbtc @Xverse_Support anyway to combine with same address sir? i mean the wallet of me on Unisat to Xverse

I know a lot of you have been waiting for this for a long time We never forgot, it’s shipped now 🫡

⚠️ Phishing Alert: Fake “2FA Setup” Email We’re aware of phishing emails claiming you must set up 2FA for Xverse via an external app. This is NOT from Xverse. ❌ We do not operate any separate 2FA app ❌ We will never ask you to install external apps for wallet access ✅ Only download Xverse from: xverse.app/download 🔍 Always check the sender’s email domain and verify before clicking any links Stay safe!

@zaff_nft @xverse Hey @zaff_nft currently Xverse only supports importing wallet using seed phrase. You can check out our guide here: #h_01JN2X4R0GJG95TC63XRNX7A07" target="_blank" rel="nofollow noopener">support.xverse.app/hc/en-us/artic…

Question for @xverse pls How can i import my wallet to Xverse wallet with only a private key ?

@ryan7vv @R5OFCPR Kindly reach out via Support Center or the link in our bio with your wallet address. We'll look into it and assist further. Thanks!

@R5OFCPR @Xverse_Support I just pulled the extension last night - I'm seeing other runes but no $DOG

@Xverse_Support I see my $dog activity but no token balance, why

@Jstanotherdegen Hey @Jstanotherdegen Thanks for the suggestion. We hear you! We’ll pass this feedback along to our Product team for review as we continue working on improvements. Appreciate you taking the time to share it!

@Xverse_Support Unrelated, but...could y’all please add a search bar in activity? Trying to manually scroll back thru thousands of transactions while looking for a single month is quite tedious. 2026 improvements! Thank you 🙏

⚠️ Scam Alert: “Withdraw Funds” on Testnet/Signet We’re seeing users targeted by scams claiming they can withdraw or convert Testnet Bitcoin into real BTC. 🚨 This is NOT possible. Here’s what you need to know 👇

@HutchinWhale @xverse Hi @HutchinWhale, please make sure your wallet is up-to-date and try again. If the issue persists, please reach out via Support Center or link in our bio for further assistance. Thanks.

@xverse @Xverse_Support please help

What is going on @xverse I cannot load my balances/ send anything. please DM

3. Common scam tactics (including fake support) Scammers may: •Claim your Testnet BTC is “real but locked” •Ask for an “activation” or “verification” fee •Offer to sell you Bitcoin at a cheaper price •Impersonate Xverse Support on messaging apps like Telegram, WhatsApp,... ⚠️ They may send Testnet/Signet BTC and ask you to send fiat in return. Important: ❌ We do NOT provide support via DM ❌ We NEVER ask you to send funds to unlock BTC Stay safe!

2. Check network using the address format Mainnet addresses start with: •bc1 •1 •3 Testnet/Signet addresses start with: •tb1 •m •n •2

@HODLTrustCo @Stacks @xverse Hey @HODLTrustCo lightning payment via Spark is not yet supported with Xverse. However, you can use Xverse Lightning mini app powered by @heysati. Feel free to reach out via our Support Center if you need further help. Cheers!

@Stacks Spark address format in the @xverse can’t receive Bitcoin from a lightning network 💁‍♂️ what do I do??

Who's active? 🟧

@Airports57 @xverse @Airports57 We have completed distributing rewards for cycle 127. If you haven't received it, please share your Stacks address so we can look into your stacking details and assist further. Cheers!

@Xverse_Support @xverse

@Xverse @Xverse_Support To all of you staking STX. Did you receive your STX staking rewards for cycle 127? I'm using the Xverse wallet, but I haven't received mine yet. They've failed to pay out staking rewards before. Should I keep using this wallet?

@BitcoinerDev hey @BitcoinerDev which dApp were you trying to connect on Regtest?

@Xverse_Support Ever since 1.10.0 Xverse update, when i try to connect my wallet while on testnet, I get this. It worked perfectly before that update.

Hi @Johncryp2 The NATCAT inscriptions you’re referring to are transfer inscriptions used as part of the TAP protocol. Once the transfer is completed, the inscriptions themselves no longer hold any value and cannot be reused. Since Xverse does not support the TAP protocol, we intentionally filter out these one-time, non-valuable transfer inscriptions from the wallet view to help users focus on assets that are actually usable. That said, these inscriptions are no longer viewable inside Xverse wallet. However, they still remain in your wallet. You can view them using any on-chain explorer or platforms that support viewing these items.

@Xverse_Support @xverse Hi, why can't I see my Natcats on my wallet?

Our @Xverse_Support website just got updated! If you need support for all things Xverse, Bitcoin & Stacks, make sure to check it out!  • We will never DM you  • We do not have a Telegram group  • We will never ask for money or your seed phrase support.xverse.app