
What happens when one cost suddenly spikes? Consumers don’t just absorb it—they rebalance everything else.
For @WSJ YCCI's Ravi Dhar highlights how people mentally organize spending into “buckets.”
wsj.com/economy/consum…
English
YCCI @ Yale SOM
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@YaleCCI
Yale Center for Customer Insights (YCCI). #behavioralscience + #bigdata learning lab for #marketing, innovation & #insights leaders.





















