Yini

@lufthansa @ClaireGoetschel Can you forward this request to your luggage department so they can take down her information? It is a very stressful situation to lose your luggage and worry about it day and night. She has tried everything! Otherwise, she won't be posting on social media.

@ClaireGoetschel I am sorry to hear about your delayed bag. Please note that your baggage can only be traced by our Baggage department. The Social Media Team is not able to trace any lost baggage, we do not have access to the baggage system. I apologize. /Sina

It's been nine days since @lufthansa @Lufthansa_USA lost my baggage. Their site for reporting a missing bag is broken. I've tried calling every day and nobody picks up. Can I get some help please???