Yoco

For over a decade, we’ve worked alongside hundreds of thousands of merchants who didn't wait for ideal conditions to find ways to move their businesses forward.

Almond or Oat milk? Before Modifier Reporting, Rassie van der Dussen of Abantu Coffee wouldn’t have been able to tell what his customers prefer. Now with Modifier Reporting he can see what's actually selling - down to every add-on, and plan accordingly. youtube.com/shorts/WEenU_P…

@Tracey676242687 Hi Tracey, our Complaints team has advised they've been in touch to assist.

@Yoco_ZA This is the email that they sent me, and I have replied to it immediately, but does this look like a solution email? Please let them refund the person and reply to the email he sent. His bank can't do the chargeback; they need to do it on their side.

@Yoco_ZA Stop passing the buck. My customer has provided official bank proof and reference numbers confirming the R10,000 is with YOU. You claim the refund was "unsuccessful," yet the money isn't in my portal or with the client. This is professional negligence and it's damaging

@Tracey676242687 Our team has sent you a follow up email. Please check your email inbox.

@Yoco_ZA They must just reply to the email send hy the customer and refund him. This is running my business reputation

Ti Amo Deli use Prep Stations to make sure orders print exactly where they need to go. No more shouting, or human error. Learn more about how Prep Stations can save you when it matters most: youtube.com/shorts/HkIxjuT…

Managing orders from the coffee station to the kitchen used to be a nightmare for Duality Café. Now with Prep Stations, orders are printed exactly where they need to go - saving 5–10 min per order Learn more about how Prep Stations can help you grow: youtube.com/shorts/T4fg8eR…

Stephan Bredell shared some of the lessons behind Platō Coffee's growth — the kind every business owner can learn from. Read the full article on our blog: yoco.com/za/blog/beyond…

Fabrik Hunter told us manual inputs felt like chaos and left room for errors at checkout. Introducing our Barcode Scanner - no more scrolling or manual inputs. Just Scan. Add. Done. It’s the feature you’ve been waiting for. Now live. youtube.com/shorts/a2lZkHn…

Searching slows things down. Just scan it. ⚡️Introducing Yoco’s Barcode Scanner. Fabrik Hunter uses it to keep their checkout moving, especially on busy days. The feature you’ve been waiting for. Now live! youtube.com/shorts/zAgqdyk…

@NdinguLucree Hi there, we’re really sorry about the delay - we know even an hour can be frustrating. That’s not the experience we want for you. Please DM us your details so we can follow up and make sure you get the support you need faster.

@Yoco_ZA Finally got a response 1 hour later. That’s really not good enough.

@Yoco_ZA why is it impossible to speak to an actual person for support? No one is responding to the so-called online or AI support on your platform

Yup, it’s the update you’ve been waiting for - our Barcode Scanner: yoco.com/za/shop/yoco-b…

Smart Receipts send themselves 🧾 so checkout speeds up, for everyone! 🥳 Opting in is really easy for your customers. Watch to see how: youtube.com/shorts/SzpuQya…

@DarthVader_sa Hi Andile, we hear your frustration and we’re really sorry about this - it’s definitely not the experience we want for you. Please DM us your business name and the email linked to your Yoco profile so we can check your verification and help you move forward.

@Yoco_ZA so vele y'all really don't need new sales? Why is my profile still not verified?

Learn more here: yoco.com/za/blog/yoco-n…

Meet the 5 features built to keep your business moving: 🙌 Barcode Scanning 🙌 Prep Stations 🙌 Smart Receipts 🙌 Modifier Reporting 🙌 Sage Integration

When everything's connected, everything moves faster - and you stay in control the whole way. No errors slipping through the gaps. No switching between systems. Just one seamless flow from order to payment to reporting.

More customers. 🥳 But, longer queues. 😵‍💫 Smart Receipts send themselves, 🧾 so queues stay short. Opting in is really easy. Learn how here: support.yoco.help/en/articles/47…

Real talk. How’s business? Global events are hitting everyone differently. Tell us what's actually going on for you. Two minutes, no wrong answers: yoco.typeform.com/to/v0IxnYCj

@Tapzie @theCIPC @Ask_Yoco Hi Rafiki, we've sent you a DM. Please check your inbox for an update.

@theCIPC Good Day. is there a possibility that l can get a letter or document from CIPC after confirming my Foreign Assurance Reference No. 60011483587 All l got was an email email confirmation from CIPC. cc @Yoco_ZA @Ask_Yoco