BrightRidge

JOHNSON CITY- BrightRidge unanimously adopted a balanced Fiscal Year 2024 budget this week without an increase in local electric or broadband rates. With a balanced budget, the BrightRidge Board of Directors also voted to return $1.3 million to customers through bill credits.

BrightRidge Broadband exceeded 10,000 subscribers to its nation-leading next generation broadband service this week, a major milestone, and now has has fiber infrastructure in place to serve nearly 30,000 locations in Washington County and Johnson City. facebook.com/YourBrightRidg…

BrightRidge is responding to replace three broken power poles in the vicinity of Liberty Bell Blvd and Oak Lane in Johnson City. About 611 outages were logged by advanced metering infrastructure Tuesday night after a tree fell and broke the poles.

JOHNSON CITY -- Motorists are advised to expect rolling roadblocks on Interstate-26 from 7 a.m. to 8:30 a.m. Sunday to permit the placement of broadband fiber crossing the interstate between Exit 20 at North Roan Street and Exit 22 at Watauga & Unaka avenues.

BrightRidge crews have restored about 8,000 customers, by 4:30 p.m. with 7,761 outages remaining. BrightRidge will continue repairs until all power is restored. Avoid downed power lines in all circumstances and prepare medical device charging alternatives as needed.

UPDATE: BrightRidge has restored an important transmission line, returning service to more than 5,000 customers, while continuing to repair numerous spans of wire downed due to this afternoon's storm. Use the utmost caution on area roads due to tree debris and downed wire.

The Tennessee Valley Authority is terminating it’s emergency load control program at 11:30 a.m. Saturday, which will end the requirement for rolling blackouts within the BrightRidge system. Customers should continue to conserve as possible.

TVA reinstituted rolling blackouts as the intense cold continues early Saturday morning, mandating that local power companies including BrightRidge begin shedding load by 6:21 a.m.

All available BrightRidge and contracted crews continue power restoration efforts, with about 800 customers remaining without power. All restoration efforts will continue until all power is restored.

Auditors issued a clean opinion for Fiscal Year 2022, marking BrightRidge’s 32nd year with a clean audit and strong balance sheet as BrightRidge prepares to refund nearly $3.46 million to customers. In the last three years, BrightRidge has returned $6.24 million to customers.

Nearly $900,000 in electric system deposits to be refunded to about 4,113 customers in February. brightridge.com/news/85/nearly…

BrightRidge recognized as a “Top Performer” by TVA for its efforts through the Home Uplift program. HUP helps pays for energy efficiency improvements, including HVAC, windows and insulation, for low-income homeowners. brightridge.com/community-news

1455 electric system outages, down from 6500 earlier. Storm restoration efforts continue

BrightRidge electric and broadband crews are continuing restoration efforts after the storms. Electric outages down to 2500. Restoration efforts will continue until all customers are restored.

The Upper East Tennessee Human Development Agency will be hosting a Low-Income Home Energy Assistance Program (LIHEAP) event at BrightRidge! This event will give you the opportunity to apply for financial assistance on your utility bills. Learn more here: benefits.gov/benefit/1577

BrightRidge offices will be closed Monday, January 17th for Martin Luther King Jr. Day. Thank you!

Just a reminder: BrightRidge Offices are closed Monday, January 3rd for the New Year holiday. Happy New Year from your friends at BrightRidge!

Happy New Year from your friends at BrightRidge! BrightRidge Offices are OPEN Friday, December 31st, but will be closed Monday, January 3rd for the holiday. Thank you!

Happy Thanksgiving from your friends at BrightRidge! BrightRidge offices will be closed November 25th and 26th for the holiday. Thank you!

BrightRidge will give customers a $1.32 million Recovery Credit that will save residential and small commercial customers as much as 10 percent on their February bills, and teamed with @TVA to provide an additional $150,000 in funding to the Hand Up Fund. brightridge.com/community-news