Yuri Z
1.3K posts


@CityPowerJhb Do you have the ticket reference number to follow up? I've been promised that it will be escalated since yesterday and yet nothing
English

@YuriZager Hi Yuri, we will follow up and provide feedback. We apologise for the inconvenience. ^NT
English

#CityPowerUpdates #CityPowerOutages #RandburgSDC
The Service Delivery Centre currently has 116 open calls.
Follow the Randburg SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NT


English

@CityPowerJhb Without power since Friday, logged multiple tickets and your team just closes them without coming out, phoned your call centre and they keep "escalating" yet the ticket is still sitting on created and not even allocated. City Power should be ashamed CPWEB4778188 and CP3403925
English

#CityPowerUpdates #CityPowerOutages #AlexandraSDC
Cydna Substation :
The team has temporarily restored customers at Park Manor by means of a generator.
We thank you for your patience and apologise for the inconvenience caused.
Customers in the vicinity still experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925 for assistance.
Follow us on our WhatsApp channel for prompt updates whatsapp.com/channel/0029Va… ^NM

English

@CityPowerJhb Just phoned and this new ticket has not been escalated, so more lies and still no technician allocated
English

#CityPowerUpdates #CityPowerOutages #RandburgSDC
The Service Delivery Centre currently has 165 open calls.
Follow the Randburg SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NT


English

@YuriZager Please log a new call and we will escalate for attention. ^NT
English


















