Zoom

@kodurrr Hello! If you have a Pro account, but your account is showing as Basic, you may not have a license assigned to you or may be signed in to the wrong account. Check this article to know how to resolve this issue support.zoom.com/hc/en/article?…

@Zoom URGENT: Hello, this is frustrating! I have upgraded to zoom pro. My payment has been deducted and processed and received a confirmation email from zoom too but my account hasn’t been upgraded yet. Zoom support is not helping either. This is urgent.

AI Companion ➕ My Notes 🟰 Effortless project updates. ⚡

#Reshare from @areyouokayshow 👇 "#ZoomPartner using @Zoom Workplace? you're MORE THAN ok, here's to getting projects done FASTER #ZoomAhead (with @briannamorales + @goldfishprincess) #areyouokay"

@khat39908 @Zoom_Support We're sorry to hear about your Zoom subscription, Sahid. Could you please send us a DM with the email address connected to your Zoom account? We'd love to help! twitter.com/messages/compo…

@Zoom_Support @Zoom Paid for Zoom subscription, but plan not activated yet. This is unacceptable. Please resolve ASAP or refund

@Pashkouski11 Hi there! We've seen and replied to your private message on Instagram. Let's continue our conversation there. Thanks!

@Zoom Support tickets (BIL2443388) are being closed without any fix or refund. This is fraudulent billing. I’ve already contacted my bank for a full chargeback and to block all your future transactions. Refund my money now!

Zoom Contact Center gives you all the info before your call even starts. No starting over. No Deja Vû. No starting over. No Deja Vú. Hey IT, give the people what they want. Give them Zoom.

@aaholidays1 Hi there, could you please send us a DM with more details? We'd be happy to assist. twitter.com/messages/compo…

@Zoom Cancelled the account. Today is the deadline of the payment sent the previous month. Do not charge us for May Repeat Do not charge us. we need to delete the cc details from account which is not allowing us to do. Do not use that card for recurring charges. stop

@johnjanuszczak Hi, John. Please reach out to our Billing Team by creating a ticket here support.zoom.us/hc/en-us/reque… as they can better assist you with this.

@Zoom we can’t cancel our subscription. It says to cancel additional services first. We cannot cancel the cloud storage (the only additional service). Please advise. This feels very wrong.

@BreakthruDiva We're sorry to hear about your experience, Gayle. Could you please send us a DM? We'd love to help you sort things out. twitter.com/messages/compo…

@Zoom I have an issue which your AI chat is unable to help me with. Please help! Can I speak to a human?

Meeting friction has a real cost 🫩 ⏰ People lose over 90 minutes every week just prepping for meetings. 😬 30% of recruiters say meeting friction has cost them candidates. 💸 20% of sales reps have lost deals due to tech issues or delays. These costs add up. 💰 Learn how companies are flipping this around 🔄 👉 zm.me/4cG4GXZ

@JacobiMarilee Hi Marilee, could you please send us a DM with more details about your concern? We'd be happy to assist! twitter.com/messages/compo…

Anyone having a 13 second lagtime on Zoom? Never had this before. @Zoom

@Consumer111111 Hi there! Please check this community thread to know how to turn off Centre Stage on FaceTime (Mac) community.zoom.com/meetings-2/how…

Your app really sucks. It auto zooms into your face, you have to know from market research this is the last thing we want. Really hate this app now @Zoom

@seanjs Thanks, Sean! We saw it and replied – let's keep things going there.

@Zoom I sent the DM.

I've put in requests to @zoom sales multiple times in three different ways and have never heard from anyone. What am I doing wrong??

@kito_riley We sincerely apologize for the frustrating experience you've had. Please don't hesitate to send us a DM if you need any further assistance. twitter.com/messages/compo…

When we decided to leave, getting port-out information took multiple requests over several weeks, causing delays that impacted our business. Now we’re being told they won’t work with us on cancellation and are only offering a small discount on a service we no longer use.

Frustrated with @Zoom. Think twice before using @Zoom We signed based on strong acct support. They removed our rep and refused to let us keep him. It takes multiple follow-ups to get responses. So we left, but they won’t work with us on cancellation. Leadership needs to step in

You read that right. Wave goodbye to manual note-taking. 👋 Say hello to being fully present - with instant post-meeting notes delivered straight to you. 🙂 Add your own notes, comments and ideas for future reference - and use all that time you used to spend recapping a meeting for something else 🙌

@coffeesweety We've replied to your DM. Let's continue our conversation there.

@Zoom I've send a DM. Please check it yaa. Thank you 🙏

Hello Zoom Support @Zoom I’d like to ask about a couple of issues I’ve been experiencing when using Zoom on my tablet. Previously, I was able to create Breakout Rooms directly from my tablet, but now I can’t find or use that feature anymore.

We're sorry to hear about what's happening. We're here to help! There hasn't been any changes when it comes to the limitations for tablet users. Learn more here: bit.ly/4kaOte1 Could you please send us a DM with the email address associated with your account? We'd like to look into this.

Could you please explain why this is happening? If this is due to a recent update, I would really appreciate it if this feature could be improved or restored, as I rely on it for work. @Zoom

@potapuff Hi there, could you please send us a DM with more details about your concern? We'd be happy to assist. twitter.com/messages/compo…

@Zoom , each of the recent interface changes is a disaster. 5 clicks to allow a participant to share their screen? Where have you hidden the regular meetings without a fixed date?

Zoom Docs lets you collaborate, edit and share. No printer necessary. You know what that means? No paper jams either. Hey IT, give the people what they want. Give them Zoom.