Zenith Insurance

📌 Welcome to Zenith Insurance. There are several ways to contact us. New or existing customers can find out how to get in touch with the right department here: zenith-insure.com/get-in-touch

Please be aware of fake accounts. We will only contact customers from @Zenith_Insure on X in response to queries or complaints. We will never ask for bank details or request personal info via third‑party sites. For support, message @Zenith_Insure or visit zenith-insure.com/get-in-touch

If you’re a customer affected by Storm Goretti, we’re here to help. Contact our claims team today bit.ly/43o95Js

Happy Holidays! Please be aware of our opening hours should you need to contact us during the festive period.

We will be observing the national 2 minutes silence today at 11am, if you’re on the line at that time we’ll make you aware of this, the line will go silent but please hold whilst we pay our respects. #WeWillRememberThem

If you’re a customer affected by Storm Benjamin, we’re here to help. Contact our claims team today bit.ly/43o95Js

Time for another bank holiday weekend! ☀️ If you need us during this time, please be aware of our operating hours 👇🏻

We've got another bank holiday weekend is approaching - if you need to contact us, please be aware of our opening hours!

The bank holiday weekend is approaching - if you need to contact us, please be aware of our opening hours! 🐣

@zd7vft8s5d Hi DC, Thank you for contacting us. There are a number of different companies who run under the name Zenith. So we can check the policy is with our company, please direct message us with the policy number. We have followed you so you can do this - Rachael

@Zenith_Insure I have received a letter that you have canceled my insurance cover even though I have not knowingly taken out insurance with you. Please explain. I live in the uSA and cannot call you.

@Newtonpop Please drop us a DM so we can advise you further - Kirsty

@Zenith_Insure I don’t have a policy number Kirsty that’s the issue….

@Zenith_Insure me too Zenith - if you’ve had a data breach I want to know about it & if you haven’t I’d like you to honour the Tesco Voucher please

@Chris_0606 Please could you DM us so we can give you an email address to forward the email onto so we can get our IT team to look into this further - Kirsty

@juronich Hi Juronich, Please can you DM us your policy number so we can assist you further - Kirsty

@Zenith_Insure Have you had a data breach? Just received an email suggesting I have an upcoming renewal and giving me a £5 Tesco gift voucher, yet my car insurance was NOT renewed with you back in 2023, so please explain what's going on?

@Chris_0606 Hi Chris, Please can you DM us your policy number so we can assist you further - Kirsty

@Philhoguk Hi Phil, please can you DM us your policy number so we can assist you further - Kirsty

@Zenith_Insure is this a scam email ?

@v11_eed Hello v11_eed, Its fantastic to hear you are happy with the renewal quote we were able to offer you this year. Thank you for taking the time to share this positive feedback- Laura Laura

An amazing thing happened to me this week - my car insurance actually CAME DOWN by £200. First time renewal quote as well. No hagling. No shopping around. Well done @Zenith_Insure - other insurers take note.

@JazzgeeE Hello, please email your policy number to social@zenithinsurance-bisl.co.uk so we can advise further on this - Rachael Rachael

@Zenith_Insure I cancelled my insurance before the start date and in the cooling off period after only 2 days why have you taken £30 from me please refund as no insurance Was used

@DonnaEason9 Hi DonnaEason9 I'm really sorry that you haven't been given the breakdown of charges that you've requested. Please send us a DM so we can take a look at this further for you. Thank you - Rachel

@Zenith_Insure on hold again trying to get an understanding to why you are asking us to pay a high percentage of the annual premium for only 3 months cover! Second time on hold and this operator did not even tell us! Frustrating when all we want is a breakdown of the charges 😡

@SocialistDiver Hello socialistDiver, I am sorry you to hear you are having problems messaging us directly. We have now followed you and you should be able to send us a message- Thanks Laura

@Zenith_Insure I can’t message you. But you would know that 🤬🤬🤬🤬🤬