@VeryHelpers will you be restocking the Joolz Aer+ in Sandy Taupe please? Thanks! 🙏🏼
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Kitty
3.3K posts
@Jay99511407 @maybeits_jay Wtf is wrong with you?? Have some respect
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@Carey_kins @TheRAC_UK I’ve been waiting 8 weeks (!!!) for a £200 refund from them. Yet to actually speak to anybody from their “customer care team” aside from the automated email. Heavily pregnant & keep being told they’ll be in touch by “X date” and they continually exceed the deadline.
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@TheRAC_UK what's the most impossible task in the world?
A) being recovered by the RAC?
B) getting a refund of associated costs from the RAC?
C) speaking to someone from breakdown customer 'care' from the RAC?
D) all of the above?
D. The answer is D
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@TheRAC_UK me again. 8 weeks later & no refund or even a response from your customer care team- not one? Refund me.
Kitty@_KittyRoberts
@TheRAC_UK STILL owe me refund of £199 for a cancelled service nearly 7 (!!!) weeks ago. Do you enjoy scamming heavily pregnant women? @dailyecho @MailOnline @TheSun No response from your “customer care team”. I want my money back now.
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@TheRAC_UK YOUR CUSTOMER CARE TEAM HAVE ALREADY IGNORED ME FOR 7 WEEKS?! Stop sending me the same reply. They won’t be in touch. Give me my money back. For anyone with the RAC I strongly suggest you leave and swap to @TheAA_UK who are actually reliable & don’t steal your money.
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If I get one more “I’ve checked & your complaint is with the customer care team” message, I’ll lose it. Get me somebody who can immediately refund me. I’m not waiting for any more bs back & forth emails that get ignored. I am about to pop, on mat leave & have bills to pay. Awful.
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@TheRAC_UK STILL owe me refund of £199 for a cancelled service nearly 7 (!!!) weeks ago. Do you enjoy scamming heavily pregnant women? @dailyecho @MailOnline @TheSun No response from your “customer care team”. I want my money back now.
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37 days later and you still owe me £199 for a service I didn’t receive. Literally the worst customer service I’ve ever encountered. I want my money back.
Kitty@_KittyRoberts
@TheRAC_UK now been waiting 17 days for a refund for roadside assistance that was going to take too long & cancelled (10 mins after calling). Nobody will take my call as it’s “not their department” & I’ve had no response from the email address I was given? Awful customer service.
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@_KittyRoberts Hi Kitty, thanks for reaching out to us. Please could you DM me with your vehicle reg, email address, membership number and full home address. I can then get this looked into and advise you further. Thanks, ^Sonia twitter.com/messages/compo…
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@TheRAC_UK now been waiting 17 days for a refund for roadside assistance that was going to take too long & cancelled (10 mins after calling). Nobody will take my call as it’s “not their department” & I’ve had no response from the email address I was given? Awful customer service.
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@SamanthaTaghoy @smalIfire Expulsion & he can learn his lesson that actions have consequences. That’s more of an “I was forced to do this” than an apology. And the fact he is a member of the equalities committee? Yikes. At his big age. 🤢
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I was called a “dirty n*gga” by a member of the Equalities Committee of the Durham Union.
I reported the incident to my uni. They investigated it + ruled in my favour. He was told to write a formal apology.
Today, I received this.
Frankly, it isn’t good enough.
[ THREAD ]
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This headline sends a very dangerous victim-blaming message. Disappointed that the @DailyMailUK thought that this was acceptable to run.
We will be writing to the editor, & asking for the online copy to be edited, & for them to engage in our newsroom domestic abuse training.
Sophie Francis-Cansfield@SophieFranCan
How is it still acceptable to report male violence this way?
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@StagecoachSouth your drivers could seriously do with some better training in customer service.
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