Alex CHUIN

@LucJager Si tu délègues le support, impossible de connaître tes utilisateurs.

Les owners de SaaS Vous déléguer le support comment ? Je prends tous les tips, erreur à pas faire, etc.. J'vais peut être prendre une philippine pour ça

@SeoLeadfr SuperPDP ;)

Hello, est ce qu'il y a du monde qui a déjà travaillé avec une API pour la facturation électronique ? Quelle est la meilleure API aujourd'hui ?

@T_Zahil @benln Yes ! 🚀

@benln How about Nantes, during the Uneed residency 👀? x.com/T_Zahil/status…

Where should we set up Cafe Cursor next?

@T_Zahil @ChristoRibeiro Damn, même combat ! 😄

@a_chuin @ChristoRibeiro Celle là est pas prise à Nantes, c’est à Rennes dans une maison ahah Quand tu veux !!

My monthly cost of living in France 🇫🇷 🏠 1,400€ loan for the appartment 🥗 450€ food, organic only, with meat fish etc 📦 300€ average for various expenses (bars, orders, etc) ⚡160€ electricity + gaz 📱 45€ phone + internet 🚌 17€ average for transportation Total: 2,372€/month

@T_Zahil @ChristoRibeiro C'est marrant, j'ai direct pensé aux maisons nantaises en voyant le bureau sur le jardin ! Dispo pour une 🍻 à l'occaz' !

@ChristoRibeiro Nantes :) but no kids!

@tibo_maker more than 100k users here, ready to try it! 🇫🇷

i've been building the ultimate way for AI & humans to understand your product took 3 months in stealth mode opening up the private beta 10 slots available today required: - an active product with users - be ready to put $99 / month in (discounted for early users) who's in?

@francoispacot @olesovhcom Clairement. Et à l'inverse, pas envie d'avoir une réponse IA de mon fournisseur de matos...

@olesovhcom Bizarre de demander à son fournisseur de serveur dédié pourquoi son site est lent… le service n’est pas de l’infogerance mais de la fourniture de matos. Si il souhaite être accompagné sur ce sujet c’est clairement une autre prestation,

Ces dernières semaines j'ai passé pas mal de temps à écouter et analyser les appels téléphoniques sur le support. Je dois être à 600 coups de fils en 5-6 semaines pour comprendre pourquoi on nous appelle et comment on essaie d'aider nos clients. Pas une surprise: je ne suis pas content du service qu'on propose. La bonne nouvelle est que les équipes non plus. Bref, on va le fixer. En parallèle, on avance sur le chatbot AI. J'ai finit le "Chat Max" qui sait prendre le contexte complexe et trouver les bonnes réponses même si le sujet est tordu. Au delà d'aider nos clients, le Chat Max permettra aussi de pré-écrire les FAQs. Testé sur > 2000 cas de nos clients. Exemple (rien à avoir avec une vraie question d'un client. juste un exemple tiré par les cheveux):

@Dealing_Room_ @effi_10 @alex_borto 😊 Merci @Dealing_Room_ !

@effi_10 @alex_borto 123ambre, on connait très bien les founders. Des vrais pros du web.

« WordPress, c’est juste pour les blogs »… Sérieusement, qui pense encore ça en 2025 ? 😅 C'est triste à dire mais ce mythe à la vie dure... La Maison Blanche elle-même tourne sous WordPress depuis des années ! Oui, la Maison Blanche. Le site officiel du Président des États-Unis. 🇺🇸 Et pourtant, certains imaginent encore que WordPress n'est « pas assez sérieux » pour un projet d'envergure. Franchement, cette histoire est terminée depuis longtemps. 🤣 En tant que prestataire, je suis certain que vous partagez (vous aussi) de grosses références sous WordPress pour rassurer vos prospects. Et c'est la qu'intervient ma question : Quels noms dégainez-vous quand vous devez passer en mode « WordPress, c'est du lourd ! » ? Vous savez, ces marques que tout le monde connaît et qui font dire : « ah oui, quand même ! » 😃 Dîtes-moi tout en commentaire (avec l’URL si possible, mais pas des blogs hein 😏). Je compilerai tout ça dans une prochaine publi (et pourquoi pas un article sur WPMarmite) qui pourra servir à tous : LA liste ultime à mettre sous le nez des prospects dans le déni. 🤣✌️ Alors, quel est le plus gros site WordPress que vous avez vu récemment et qui vous a fait dire « ah oui quand même » ? 👇 Enterrons ce mythe ensemble ! 💪

@dsampaolo @effi_10 @alex_borto Didier, je peux t'offrir un bracelet déstressant si tu veux 😂

@effi_10 @alex_borto Cette arnaque ésotérique, je sais pas si c'est un exemple a mettre en avant.

@alex_borto @effi_10 Merci Cédric 🥰

@effi_10 Merci pour la reco Cédric !

@nico_lrx Well done ! 🤑

Here is my #buildinpublic report for November: 💸 1498,16€ total revenues (+207,97 %) 🧑‍🤝‍🧑 35 paid customers 🔁 8 monthly subscriptions (49€ MRR) Black Friday promo helped a lot to increase sales. I will try FB ads next month to keep momentum! 🚀

I started monetizing @francaismarcel in September. Here is my #buildinpublic report: 💸 537€ total revenues 🧑‍🤝‍🧑 11 paid customers 🔁 4 monthly subscriptions (27€ MRR) Goal for October: 30 new clients 🎯

@PierreDeWulf Well done Pierre, très beau 😍

In 2021 I promised my 90 years old grandpa a nice holiday if ScrapingBee ever got sold. It took another 4 years… but I finally kept that promise. His first time flying business, he spent 30 minutes reading the menu 😂

@Pauline_Cx Yes même soucis avec les DROM de mon côté, il faut passer automatic_tax[enabled]=false et setter manuellement le taux !

@a_chuin Oui, ils ne prennent pas en charge Maurice

Some answers recommend to use another payment provider for him. Direct bank transfer for instance is annoying for automation 😢 But I guess I should think about automation with other providers

@Julien_Lacaze @fabienr34 C'est lancé depuis longtemps ;) day-1.club

Je suis curieux de savoir ce qu’il va lancer 🤔

@T_Zahil @marclou Yep, waiting for you in Nantes 🐘

@marclou Next stop: Nantes 🙌🏻

I'm shipping from Mont-de-Marsan 🇫🇷 today (don't ask me what I'm doing in the middle of France in a little town of 30,000 inhabitants)

@paulichon On est battus, joli score @paulichon ! 🚀

Temps de réponse moyen du SAV sur labellevie.com -30 secondes. Je veux rien savoir. Le client c'est la vie d'une entreprise. Y'a rien au dessus. Sans vous on n'est rien. On vous aime.

@T_Zahil @HackerResidency Oh, tu peux m'envoyer l'adresse en dm ? 😁

Sure, @HackerResidency is great and all, but my girlfriend and I already booked a vacation week for when I return home 😂 ❌💻 ❌📱 ✅🧘🏻‍♂️

@techskunkworks @Loran750 Mais du coup ça ne répond pas du tout à l'intention de l'utilisateur ?

@Loran750 Ou tu commences à regarder ailleurs que Google version 1996

C'est dingue en effet. Déjà que les internautes ne faisaient pas la différence entre du sponso et du nat', avec ça la différence sera encore moins visible. Bref, faites du SEA. Surtout si vous êtes limités en budget !

@jeff_weinstein @thisisgrantlee @stripe please, manage all taxes territories in EU (eg. Guadeloupe, Martinique...) available by PM 🫶

@thisisgrantlee Super congrats. Anything @stripe could do (or have done), big or small, to help you more along the way? All ideas welcome here or jweinstein@stripe.com.

we grew from zero to $50M ARR in <2 years, profitably i've never publicly shared our tactics before it's cost us over $5M to learn what I'm about to share 800-word long post on every growth hack that printed money for us I'll cover: 1. Influencer Marketing 2. Performance Marketing vs Brand 3. User Testing 4. Dogfooding 0-10M was nearly 100% word of mouth and organic content 10-50M was still >50% word of mouth but influencer, affiliate, and referral made up the other half But the foundation we set from 0-$10M is what allowed us to blaze past $50M 1. Influencer Marketing 101: 90% of your reach comes from <10% of content that goes viral. Your job: go broad with influencers and spend enough to find that 10% of content and formats that work. Virality is no accident - test and discover hooks, visuals, formats for each platform, understand why they work, and replicate 100x across your influencer roster. Most startups get three things wrong: 1 - Too small budget 2 - Overly selective on creators and messaging 3 - Give up too early Start with $10-20k/month, commit to 6 months minimum. This lets you experiment with many micro influencers and lets you test many concepts. - List creator personas with audiences that care about your product. Be exhaustive. Influencer outreach is time-consuming. Work with a freelancer or agency if you don't have a team. DM me for recommendations. - Offer base + viral bonus. For TikTok, have them start new accounts. New accounts can get as many views as established ones. But on new accounts creators are unburdened by their brand and can try any format. - Test across all platforms (TikTok, IG, X, LinkedIn work for most B2B/prosumer apps). - Track specific creators and hooks that outperform, not just channels. - Add 'How did you hear about us' to onboarding. Calculate which channels drive leads vs just views. - Compile every asset, video or hook that works into a guide. Once you have 20-30 winning formats, hire your top creators as consultants to train all other influencers on what angles go viral for you and why. - Never write scripts - it becomes an ad no one watches. Creators know their audience best. 2. Invest in brand before performance marketing Most startups are not prepared to scale their spend because their brand and creative sucks. We had to go through an extremely expensive rebrand (both in terms of time and dollars spent) to land on something we loved. But it would have been much more expensive to skip this step. Be relentless about testing a wide range of creatives. Whatever number of creatives you're thinking of testing, 10x it. Be bold. See what moves the needle (CAC payback, conversion rates, LTV and retention). Once you see a particular use case resonating, build a whole funnel around it with symmetric messaging. You don’t want to confuse visitors by showing them an ad with one value prop and then drop them on to a landing page with a completely different message. 3. Get users to test prototypes before you ship. This seems trivial, but saves you from the worst startup mistake - misdirected product development. Most startups think experimentation is for mature companies improving their funnel by 1% through a/b testing. But Gamma's founding team is early Optimizely folks. Experimentation is in our DNA. We ran extensive user testing on platforms like voicepanel and usertesting a. Recruited random people who make slide decks for work. They have no skin in the game and won't lie to be nice. b. Showed them prototypes with minimal instructions and let them spend a few minutes trying things out. c. Asked them to think out loud. The words they use to navigate, their expectations, where they get confused is gold. Combining their voice + screen actions amplifies things 10x. You really feel the pain of poor UX and overcomplicated copy. Did this for everything - landing pages, onboarding, new features, moonshot concepts. Always test your biggest assumptions about what people will get or like. Identify major blind spots in your prototype stage, not at the end. Ship once you have hours of testing proof that ordinary people find it easy and useful. 4. Dogfood the hell out of your product Either you build something that's 100x better than alternatives, or you build something else. Dogfooding makes it painfully obvious if your product isn't a 100x better. Storytime: When we started Gamma, we had two competing ideas - Idea 1: a virtual office to capture in-person magic Idea 2: reimagining PowerPoint from the ground up (This became Gamma) After 6 months of building and dogfooding both of them in parallel, we had a clear winner. It wasn't about metrics or hard data. With a virtual office, we were always competing against IRL and could never replace the magic of being together in person. With the reimagined PowerPoint, we could imagine a product 100x better than the alternative. Any startup can learn from our playbook. I really hope they do.