A fairy
378 posts


We sincerely apologize for the experience you encountered during your recent Move It ride. At Move It, we are deeply committed to providing honest and equitable service to all our passengers. We maintain a strict zero-tolerance policy against riders who charge fares exceeding the app-calculated amount, refuse to honor promotional rates or discounts, or engage in any form of overcharging.
To request a refund for the excess fare charged, kindly complete this webform: help.moveit.com.ph/passenger/en-p…
Once again, we sincerely apologize for this inconvenience and reaffirm our commitment to delivering fair and transparent service to you and all our passengers. Thank you for bringing this to our attention.
English
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