aashishpassi

Worth a read! 😍 My mom wanted to send me homemade pickles. But I said ‘no’. I was 27, living in New York, working on Wall Street. I didn't need pickles shipped across the world. The shipping would cost more than buying them here. Three years later, I read the psychologist take on what I'd actually done. When you reject someone's offer to help, you're not just declining assistance. You're declining their need to matter to you! Benjamin Franklin figured this out in 1736. He had a rival in the Pennsylvania legislature who hated him. Instead of trying to win him over with favors, Franklin asked the rival to lend him a rare book. The rival agreed. They became lifelong friends. It's called the Ben Franklin effect.When people do something for you, they convince themselves they must like you. Otherwise, why would they help? My mom didn't want to send pickles because I needed them. She wanted to send them because SHE needed to feel useful to me. To feel like despite the ocean between us, she still had a role in my life. Every time I said "I'll manage," I was taking that away from her. Here's what I learned after a decade of living away from home: → Accepting small favors isn't about you needing help. It's about letting people you love feel needed. Your dad wants to transfer ₹5000 even though you earn well? Let him. Your friend wants to pick you up from the airport even though Uber exists? Say yes. Your partner wants to make you tea even though you can make it yourself? Accept it. The people who love you don't want to solve your big problems. They want to matter in your small moments. Let them. #lifelesson

@law_ninja Yes

@aashishpassi You need it for your business?

Last month a business owner in Surat lost his best salesperson. The guy did everything right. Clean handover. Excel sheet with 200 buyer names, quantities, pending dues, phone numbers. All organized. The owner looked at the spreadsheet and felt sick. Because the Excel had data. But the relationship was gone. Which buyer likes to be called on Sunday morning because that is when he plans his week? Which one gets offended if you send a junior instead of coming yourself? Which one's business is struggling and needs 60 days credit this quarter but will be back to 30 days by Diwali? Which one was about to place a large order because his daughter's wedding is in December and he needs extra inventory? That context. Built over 4 years of chai meetings, lunches, factory visits, late night phone calls, shared victories when a big order came through and shared stress when a shipment was delayed. None of that fits in an Excel column. The new salesperson got the spreadsheet. Called the buyers. Got polite responses. Lost 6 accounts in the first quarter. Not because the product changed. Because the relationship walked out the door. The owner told me "I had the data. I lost the intelligence." Every business owner reading this knows this fear. Your best sales person, your best operations guy, your best procurement manager. They are carrying your most valuable asset in their head and on their phone. Nothing is stopping them from taking it to your competitor next month. This is not a loyalty problem. Good people leave for good reasons. But when they leave, they take something no notice period can recover. The context of every relationship they built on your behalf. And here is the thing. All of that context is actually being recorded. Right now. Automatically. You just do not know it. Every Indian business runs on WhatsApp and phone calls. The sales guy negotiates pricing on WhatsApp. Confirms delivery dates on WhatsApp. Handles complaints on WhatsApp. And makes 30 phone calls a day where promises are made, preferences are expressed, and deals are shaped. The entire nervous system of the business runs through a chat app and a phone. Both of which the employee owns. Not you. But WhatsApp backs up every chat to Google Drive. Automatically. Every night. That backup is sitting in your Google Drive right now. Months or years of every conversation. Every client interaction. Every negotiation. Every complaint. Unencrypted. You have never looked at it. And phone calls? Most Android phones can record every call automatically. TrueCaller, ACR, Cube. These apps could be saving recordings to a folder on the phone that nobody ever listens to. Thousands of hours of conversations. Piling up. Unheard. Now think about what happens when AI reads and listens to all of it. Take the WhatsApp backup from Google Drive. Take the phone call recordings. Run the calls through a transcription service. Now you have text from every conversation your business has had, chat and voice, for the last 1 to 3 years. Point Claude Code at all of it. "Read everything. Build me a client intelligence database. Every client. What they buy. Last price quoted. Last order date. Pending commitments. Unresolved complaints. Promises made on calls. How each client prefers to be dealt with. What patterns exist in their ordering." What comes back is not a spreadsheet. It is a business brain. The context that the owner in Surat lost. Reconstructed from actual conversations. Now when your next salesperson leaves, the intelligence stays. The conversations were backed up. The calls were recorded. The AI read them. The context belongs to the company, not the person. But it is not just about protecting against departures. It is about seeing things nobody in the company can see right now. Your top salesperson promised 4 clients delivery by the 15th. Operations can handle 2. Nobody knew about the conflict until all 4 called on the 16th. AI flags it from the call transcripts before the 15th arrives. A client called 6 times in one month with the same packaging complaint. Each call handled by a different person. Nobody saw the pattern. AI reads all 6 transcripts: "This client has raised the same issue 6 times. Unresolved. Risk of losing the account." Your supplier quoted 3 different prices to 3 different people in your company over 6 months. Nobody compared notes. AI reads every procurement chat and call and shows you the real price range. CRM software was supposed to solve this. It never did. Because CRM requires someone to enter data after the conversation already happened. That is double work. Nobody does double work. The CRM stays empty. WhatsApp stays full. The founder pays Rs 50,000 a year for software nobody uses. AI does not ask anyone to enter data. The data is already there. In Google Drive backups. In call recordings. Already captured. Just never read. A 50-person company has 3 to 5 years of WhatsApp backups and thousands of hours of call recordings. This contains more business intelligence than their CRM, ERP, and Tally combined. Nobody has read it. Nobody has listened to it. AI does both in an afternoon. The first businesses that figure this out will not just have better data. They will be the first Indian businesses that actually own their client relationships instead of renting them from their employees' phones. Your most valuable business asset is not in your Tally. Not in your ERP. Not in that empty CRM. It is in your Google Drive backup and your call recordings. Unread. Unlistened. Waiting. Build your business brain from it before your best salesperson builds their next career from it. Who says AI is only taking away jobs? You could be consulting real businesses and help them figure this out. They will pay for this.

running a business is just fighting your own mind to do the next right thing. That's the actual job.

@shalinder_singh Oops 😬

Satinder Sartaj go fuck yourself

@Ajain112 Password manager, use any

How are you all handling so many passwords? I have had to make a physical diary that stays only with me that has all passwords cos even I can’t remember them.

Are there any AI people or companies developing for small businesses, or any people who are ready to teach how to use AI in a small business environment.

@iuditg AI

1000 people know better about AI than all of you combined. (24 hours only) Why? I've a private community on WhatsApp, and probably the best AI community for people in India where peoples know how to use AI better. → Learn about new AI use cases. → Learn about what's going on in the AI industry → Get your queries resolved faster than any other place. → You no longer need to feel lost. Best part? You don't need to pay anything. Comment "AI" if you need access.

@gregisenberg @grok suggest a method or an app to make bookmarks on X more effective. Most of the time I even forget what I have saved in there because I am using multiple platforms to bookmark stuff.

people just bookmark stuff on X with zero real intention of every checking those said bookmarks

@the2ndfloorguy This is a very interesting use case.

indian wedding buffet is a scam. i always leave regretting something. so i built BuffetGPT 😠 an ai agent that scans entire buffet and gives you a game plan. it uses computer vision to detect every dish, then optimizes what to eat, what to skip, and how much based on actual stomach volume physics. its' pretty early, tested alpha at a friend's wedding. decent results. tbh, this is what my cs degree was for.

I once connected an Iraqi guy I met on a flight to a Swiss guy I met on a holiday. They did millions of dollars of business in bulletproof steel Another time, I connected a Nigerian trader from the Yiwu market to a Gujju guy I met in a Dubai restaurant. They are still doing good business in textiles today. I’m not the smartest guy in manufacturing. I don’t know everything. But I know good people. 35 years of meeting people helps. Most days, I make 1-2 good introductions. That’s the work. Nothing beats a trusted introduction. Both sides are real. Pay it forward. Good things come back.

@prakdadlani This is hands down the the best advice I have read on twitter.

@prakdadlani There are two problems 1. Red tape and archaic laws 2. Dealing with unskilled labour

Indians are rich. So why don’t we manufacture? Because factories aren’t cool. We chase: - AC cabins - IT jobs - stocks & real estate And avoid: - machines - factories - long-term risk Manufacturing looks “dirty”. Failure looks embarrassing. So money stays safe in FDs/real-estate. And products come from outside. That’s the real gap.

#Moltbook is really wild, interesting times lie ahead.

UGC के नए रेगुलेशन के मुताबिक अगर आप जनरल केटेगरी के है और कोई अन्य जाति का छात्र आपको गाली दे या दो थप्पड़ कॉलेज में लगा दे , तो चुप चाप सिर झुका कर निकल लीजिए क्योंकि अगर आपने कुछ बोला तो करवाई आपके ऊपर किया जाएगा , जिसने थप्पड़ लगाया उसको कुछ नहीं होगा। #UGC_Roll_Back

@priteshlakhani Nothing will be heard, because everything will become a shout fest.

If our common man could go to Davos and complain which topics would get maximum attention?

Gold, silver, copper, tin and every other metal is in state of free run. And people are betting on them left right and center, I wonder if the time is ripe for a crash in them.or will they make rest of the commodities follow them causing inflation ?

@grok do you think that using the same formula in different products and the advertisements a company can generate vitality or is it just one time thing, which happened to strike a chord by chance.

This is very interesting @grok can you please explain this phenomenon in psychological terms. What does it tells us about the nature of the society.

When the book reviews are very good soemtimes the expectations go very high and I get unreal expectations from it. So I am unable to go past the first cahpter itself