abi mcloughlin

@backmarket customer service email from 3rdperson saying I have to contact DHLecoms-automatic msg from them says I need to go2 sender because this package cannot be delivered. I have asked this to be escalated and investigated. All I want my mobile phone.help!!2wks

I’ve been in tears, but the irony is not lost. I’m getting alerts I’m losing my opportunity to trade in my old phone. It’s the last days to do so but they haven’t sent the new one so I can’t give them my old one.!!! #fail @CsBackmarket

I bought an iPhone from @backmarket last month paid for it waited and wasn’t delivered. Can’t reach anyone from their courier or speak to anybody from their despite having sent many’customer support’ into week two now waiting for my phone or any news as to what the hell happened.

@backmarket please have somebody get in touch with me at your earliest convenience you have my customer details. You also have an iPhone I’ve paid for. I have been chasing you since the 24th of February and getting nowhere. This is not okay. Your courier cannot be reached either

@backmarket @DHLGlobal I have been chasing your customer services since the 24th of February you have an iPhone you are not delivering it. I am getting random messages. I am very upset by the lack of customer service and I need some support dreadful dreadful ‘customer service’

@backmarket @DHLGlobal DHL e-commerce are un contactable as a result I cannot get my phone which I have bought from BackMarket. I need someone from BackMarket to get in touch All legitimately from DHL as opposed to these chancers are whatsapping me from mobile phone numbers

@backmarket I need someone to call me because the address you have is incomplete and DHL e-commerce is un contactable by me. There is no way to convey this information to them and they keep changing delivery attempting delivery coming to my door and not ringing a buzzer

@DHLhubFix Help please it turns out you rearranged again for Monday. You don’t seem to have the Flat number even though it was given when I put in the details for the delivery - I can’t reach out to tell anyone to amend it

@dhlexpressuk I believe it is e-commerce uk but they don’t seem to be on here either - this is the info page their message send me to

@abimc I'm so sorry for the confusion Abi, has the item been sent with DHL Express or DHL Ecommerce UK? Kind regards, Amrick

@DHLGlobal @dhlexpressuk who is this - why is there no way to speak to anyone - why are you not ringing door bells ???? You have my phone my new iPhone and I want it- I need to speak to somebody urgently- worst courier service I’ve experienced and that is saying something

You ring this number you get three options none of which alllow for any human interaction or help for the customer - it’s a huge miss noma to call this a customer service number.

@dhlexpressuk dhl e-comms @backmarket the delivery system is a frustrating joke- no way to speak to a real person on the DHL telephone number it cuts you off- it says delivery attempted somebody took a photo of my door but nobody rang the doorbell. 2days now. HELP

@Leesdalton Hi Lee - love your video - we’re doing a bit of a snow special for bbc radio Sussex if it’s still snowy where you are - would you be interested in having a chat with a view to getting on air!

Sleet turning to snow in Sussex #uksnow

We used to say Brexit was like watching your local library being burned down by people who can’t read and now it has actually happened.

@MetroUK erm didn’t he flee arrest ‘sunshine trip apbroad’ careful now your @DailyMailUK agenda is showing

@bbcyouandyours question for purdybandfig … are they safe to use in a house with a ‘lucky’ lurcher? Are they dog friendly??

@yashar @JDVance If you’ve seen or read the handmaids’ tale ladies, it’s time to mobilize your vote. Scary times. Terrifying.

Jennifer Aniston, who rarely makes political statements, responds to @JDVance’s comments about “childless cat ladies who are miserable at their own lives.” “I truly can't believe this is coming from a potential VP of The United States. All I can say is...Mr. Vance, I pray that your daughter is fortunate enough to bear children of her own one day. I hope she will not need to turn to IVF as a second option. Because you are trying to take that away from her, too.”

@BBCWomansHour where can I hear / see more from Zara Sehar please?

Never using a @Shell garage car wash again paid for the platinum - left my car still covered in mud and bird poo ( the very reason I went In) The owner pointed to a sign ( not pointed out when I went in to pay for the wash) ‘will not remove bird poo …’ totally🤬unfit for purpose

@TheCoopLive @Tampax for the love of all things planetary - stop selling plastic applicators- you make them out of cardboard - and coop stock the paper ones - where is your head at??? Will NOT be buying these. #bansingleuseplastic #plastic