Actionary

New Post: The Importance of Knowing Your Customer — How Personal Touches Drive Buying Decisions It's amazing what remembering a name, from several years ago, does to make you feel valued. Create the same feelings digitally >> tinyurl.com/know-customer #KnowYourCustomer

RingCentral is providing a core AI platform that actually spans Marketing, Sales and Customer Service. Perhaps the first we’ve seen of a demonstrably real “CX Platform”. #RingSenseAI #RingCentralSummit

New Post: Getting Gartner to Play for Pay. If only it were that simple! actionary.co.uk/getting-gartne… #GivingLeadersSuperpowers

New Insight: Natural Language Interfaces (NLIs) are pioneering a user-centric revolution in data accessibility, unlocking the potential of zettabytes of data to deliver effortless experiences. tinyurl.com/nli-data-acces…

If you want to see the famous Jim Davies in a penguin suit giving out an important award at the CX Awards 2024 event make sure to check back here: cxtoday.com/cxawards/ @cxtodaynews actionary.co.uk/hero/jim-davie… #GivingLeadersSuperpowers

Our very own @BrianManusama will be chairing one of the top 25 CX events for 2024. Get registered and don't miss it! engagecustomer.com/future-of-cust… #GivingLeadersSuperpowers @EngageCustomer

In case you missed it! The CX Today predictions for 2024 are in and we're excited to see all the news about Natural Language Interfaces (NLIs): cxtoday.com/tv/cx-predicti…

Wishing everyone a great holiday, fun family get togethers and hoping you can stop yourself from getting too stuffed on good food! 👀 #NotPossible #HappyHolidays #MerryChristmas

You did not choose your • birthplace • skin color • birth parents • birth gender • birth language • birth name • ethnicity • born abilities You can choose to be • kind • giving • honest • grateful • loving • optimistic • humble • happy twitter.com/mindline/statu…

Informative and fun analyst event with the @WalkMeInc team. 42% of employees have tech resentment and 39% of tech investments are wasted. In a world where speed and efficiency is the linchpin in success, #DAP has become crucial. #hyperproductivity

Progressive companies see disruption as the catalyst that propels them into uncharted territories, fosters growth and pushes the boundaries of possibility. tinyurl.com/2h7kkwjh #GivingLeadersSuperpowers #DigitalDisruption #DisruptiveInnovation

Research confirmed, years ago, the power of AI is not chatbots and understanding intent by methods such as speech recognition. It's always been about how AI-powered devices and applications learning us rather than us learning them. #GivingLeadersSuperpowers #Devices #Wearables #ArtificialInteligence

Start Unlocking the Incremental Value of a WFO Suite: What if an agent with only 2 minutes left on their shift didn't get routed a complaint call that will take 5 minutes to resolve or an agent who struggles with upsell didn't get routed a qualified lead only to fail. tinyurl.com/unlock-wfo-sui… #CustomerExperience #CustomerService #CSuiteAdvisory