Brian

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Brian

Brian

@BrianManusama

Chief Strategy Officer at https://t.co/1KELoRlJ5e. Views and opinions here are my own

Amsterdam, The Netherlands Katılım Şubat 2009
462 Takip Edilen666 Takipçiler
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Vala Afshar
Vala Afshar@ValaAfshar·
You can go to school and spend years trying to learn about great marketing. Or you can spend a few minutes watching Steve Jobs - all marketers should watch:
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Jason Wong - Gartner Analyst
Jason Wong - Gartner Analyst@mobilegourmet·
Thanks to the @salesforce Market Strategy team for putting on a fantastic in-person #SalesforceAR analyst summit 👏 Great speakers, content and conversations and everyone was super helpful as always! 🙏
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Brian
Brian@BrianManusama·
Never give up!!
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Jason Wong - Gartner Analyst
Jason Wong - Gartner Analyst@mobilegourmet·
Unbelievable #F1Finale 🤯 I'm a new fan of the sport but this seems equivalent in football a pass interference call on a hail Mary pass in the end zone to give a 1 yard TD run. Wow!
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Frankwatching
Frankwatching@Frankwatching·
@BrianManusama, CX Thought Leader & CSO bij CM.com vertelt tijdens Conversational Conference hoe de Dutch Grand Prix de ultieme fan experience wist neer te zetten. #dgp" target="_blank" rel="nofollow noopener">frankwatching.com/conversational… #formule1 #customerexperience #adv
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Brian
Brian@BrianManusama·
@augieray Very sorry for your loss Augie.
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@augieray@mastodon.social
@[email protected]@augieray·
My dad passed away today. He was one of the good guys and stayed engaged in progressive and music causes to the end. While I mourn, I also take inspiration from his passion, empathy, energy, and desire for a better world. Hug and appreciate your loved ones this weekend, please!
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Brian
Brian@BrianManusama·
I am proud to share that I will join CM.com as Chief Strategy Officer and Member of the Executive Committee as of next week. I am very excited to join the leadership team to further drive CM.com’s international growth and share its unique story.
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Brian retweetledi
Vala Afshar
Vala Afshar@ValaAfshar·
@elonmusk @neuralink Arnav Kapur, a student in @MIT’s Media Lab, can surf the internet with his mind. He silently Googled questions and heard the answers through vibrations transmitted through his skull and into his inner ear, 2019. The future user interface is your MIND.
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Brian
Brian@BrianManusama·
Absolutely @thatcxguytweets . COVID-19 has shown that we need to rethink our customer service models to be future proof! Proactive Customer service is the key to success when restructuring. Check out our latest research on Gartner.com (paywall...)
CX Guy 🙋🏻‍♂️@heycxguy

This is going to be huge in the 2020s IMO. As “things” are able to communicate, proactive experiences will become the new norm. @BrianManusama talks about this in great detail in his research for @Gartner_inc. #CX #CustServ

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Kenneth Manusama
Kenneth Manusama@KennethManusama·
I put wallpaper on my daughter's bedroom wall for the first time in my life. I think it will be the last time.
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Kenneth Manusama
Kenneth Manusama@KennethManusama·
Headin’ out. Back to Amsterdam. Thank you America for a great 3 years (well, almost. We went home early).
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Brian
Brian@BrianManusama·
Dutch priorities just before lock down....
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Brian
Brian@BrianManusama·
@dnm54 Love to see the primairy research. I am with you Dan, @dnm54, this smell a bit suspicious.
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Keşfet

@cxtodaynews @EngageCustomer @mobilegourmet @salesforce @hvdam @theaudiolady @Dutchcowboy @augieray