Amy Doster

156 posts

Amy Doster

Amy Doster

@adoster

Katılım Mart 2009
344 Takip Edilen24 Takipçiler
Amy Doster
Amy Doster@adoster·
@Fidelity The generic response doesn’t give me any faith that @Fidelity actually cares. Otherwise , customers would be able to handle all transactions in the office or when we call we would be able to speak to a high level manager.
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Fidelity Investments
Fidelity Investments@Fidelity·
@adoster Hello, and thank you for taking the time to share your experience with us. We want to learn more about your situation and review this further. To do so, please send us a DM, and we'll follow up there to gather additional information.
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Amy Doster
Amy Doster@adoster·
@Fidelity @Mrhapinow @Fidelity why do you care? When I called and asked who I could speak with to complain, I was told there wasn’t a customer feedback form. My husband wrote a physical letter and overnighted it and the issues still weren’t addressed. How about allowing people to visit a branch.
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Fidelity Investments
Fidelity Investments@Fidelity·
@Mrhapinow Hello, and thanks for the tag. We're sorry to hear about your experience and want to learn more. When you have a moment, please send us a DM with any additional information about your situation, and we'll follow up with you there. Thank you.
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Amy Doster
Amy Doster@adoster·
@Fidelity Go with any other brokerage other than this one. My husband had a stroke and during that time his company switched brokerage firms. @Fidelity is now treating his stroke and aphasia as a mental incapacity and forcing him to set up a power of attorney. Not ADA friendly.
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