adam sack

@SpringBokHelp Love the new mobile app. Simple, quick and easy. Well done

@SpringBokHelp Thanks so much for debiting my account without telling me. Now I am on hold to your call centre. What a time to be alive

@SpringBokHelp unauthorized debits again! wtf. Fix this now.

@SpringBokHelp Thanks so much Springbok bank, call centre so helpful. Still on hold. longest 30m of my life. such a treat.

#CX problems don't happen in isolation. Consumers have long memories when #brands transgress. Now learning how to close the #consumer expectation gap. Great presentation and case study by @adsacky @brandseye @dmc_za #Public #Opinion #PublicRelations

@Afrihost please call me now to resolve my query. I’ve emailed twice and phoned twice. Internet down since 8am!

🚲🍪💙💚 @ Spier Wine Estate instagram.com/p/BhCbdeFgkIR/

Dear @deanelgar You probably noticed we werent at the NY Test this year. When the BCCI moved the test we were all away on our honeymoon. You didnt come 😠 Good news though. We're back! And +-100 of us are pregnant with your child👶 #DeanoBaby👶🏻👶🏼👶🏽👶🏾👶🏿 #ElgarsAsylum

@Afrihost QXT-625-89004 . I’ve emailed your support numerously over the last 18hours and it still is not fixed. Please escalate

@Afrihost Still no response. Worst customer service I have ever experienced. @Afrihost contact me. Sort this out.

@Afrihost I’ve emailed you 3 times since yesterday afternoons my internet is still down. Still no response. This is pathetic. Please fix my internet and get back to me ASAP!

Yesterday we entered the jungle to find one of Bali’s best waterfalls. 🌴🌿🍃💚 #twinwaterfall… instagram.com/p/BdHtD3BAIBL/

Night times at the incredible bohemian beach club La Laguna #balibaby #babygili #lalagunabali… instagram.com/p/BdBAK1UAnx3/

What’s up Cape Town @ Seapoint Pavalion instagram.com/p/BbzlsKigUdA/

Full article here. twitter.com/brandseye/stat…

It's one year since Donald Trump was elected. Our data shows that in the swing states Trump's Twitter support hasn't recovered since election day 2016.

Compelling read. twitter.com/brandseye/stat…

Absolutely incredible Sunday with jen.joffe 💙🍪💀 @ Tintswalo Lodges instagram.com/p/BbH-OUSgbZz/

Mr & Mrs Overlord #pnyeH17 instagram.com/p/BazUIv-gogr/

Marlene Steyn 4/4 #zeitzMOCAA @ Zeitz MOCAA instagram.com/p/BaRorxgAwtd/