Alexmatt ThreeUk Supervisor

@SusanJaneWeston Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ChrisHicks50 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK in-contract increases in April will be MORE than the old 'inflation plus 3.9%' for many, partic. if on cheap deals. Increases 2025: 4GB or less: £1 more a month 5GB-99GB: £1.25 more a month (compared to ~£0.63 for me on old basis) 100GB or more: £1.50 more a month

@alabamageisha We sincerely apologise for the inconvenience experienced. Kindly share the following details with us via DM for further checks: 🟢 Passenger's full name: 🟢 Booking reference: 🟢 Ticket number: 🟢 Email address: 🟢 Whatsapp number; We look forward

@ConstableChaos @ThreeUK Smarty is £20 payg unlimited calls/texts/data a month. I don’t have any base internet in my house I run everything off my phones hotspot. Been with them a year, exemplary service.

Dear @ThreeUK You are having a giraffe !! Telling my my SIM only plan is going to increase from @£15/month to £42/month 🤣🤣🤣 After just short of 20 years with 4 accounts, it's going to be bye bye from all of us

@Hausmore We sincerely apologise for the inconvenience experienced. Kindly share the following details with us via DM for further checks: 🟢 Passenger's full name: 🟢 Booking reference: 🟢 Ticket number: 🟢 Email address: 🟢 Whatsapp number; We look forward

@ThreeUK my phone and broadband have had poor service since last night. Can't watch anything because it just buffers, calls failing, signal dropping out, etc. What's the deal? I'm sure you'll be wanting all your money when it comes to billing me.

@PaulPeros We sincerely apologise for the inconvenience experienced. Kindly share the following details with us via DM for further checks: 🟢 Passenger's full name: 🟢 Booking reference: 🟢 Ticket number: 🟢 Email address: 🟢 Whatsapp number; We look forward

@ThreeUK My router is defective. Your chat advisor told me to go to a store; your store advisor told me to call 333; your 333 advisor has said "sorry mate, you're stuck with it until your contact ends." Is there any way of getting support from you people?

@PaulPeros Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@laserblue Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK Would you be kind enough to tell me the exact date that 3g will be switched off in the Bolton area please? Also, when 3g is switched off, will I no longer be able to text or make phone calls? Kind Regards, Graham.

@EmmatheMinx We apologize for the situation and inconveniences caused. In order for us to be able to check about the situation, we kindly request that you please Dm sending us your reachable phone number so agent, JP Can assist

@ThreeUK well yet again your app is playing up - I just want my Nero today ! Any idea why it’s not working and when it will work

@EmmatheMinx Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@eek_it_oot Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK Hi can you dm me please regarding my contract and bill. Thank you.

@CCruiseJones Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK worst mobile company. In Birmingham, the signal is appalling. They spout 99% network coverage, yet you will struggle wherever you go. Their customer service do not seem to care either. Avoid....

@123Klo123 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@DevereG2 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK My top up voucher only has 14 numbers ?

You can’t festival without a phone, if you’re a new or upgrading customer get covered with Three insurance. Ask in store or visit spklr.io/6012st6p for more details 🙌

@_aphiz Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

I have never seen a useless network like @ThreeUK when travelling in remote areas. Even around the Luton axis, especially Luton interchange using their 4G for internet access is impossible. You’re f*cked really hard if you use three. 🤬 Time to really move.

@PGibbyUK1 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@ThreeUK What the hell is going on with signal? All through Chester and Wrexham no signal and both our phones failed to connect to 4G or 6G services! It is getting worse Three, you need to sort this out. Lots of people complaining about this on TicTok also. What is going on?

@jamieoconnell12 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@MorganBroadcast @ThreeUK I had something similar, raise a complaint and when you speak to the complaint handler and they give you your final response go to the ombudsman and provide evidence and they should be able to do a credit amendment

@MorganBroadcast Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@jamieoconnell12 @ThreeUK I’ve only managed to get £18 compensation out of them so far - and that’s only Three credit which is appalling. No way I’m letting this be swept under the rug. I’ve spent 180 minutes on the phone to them.

@PaulWearmouth Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

And the award for rubbish service today goes to: @ThreeUK @currys @Norton Companies who aren’t clear, don’t make customer sense, make it seem extremely hard to do business with, have cost me a lot of time and that I won’t touch again with a barge pole!

@psycriko Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

Never use @ThreeUK

@MacDonald630 Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Please via private message DM us your Booking and the full name of the passenger(s) so we can assist you promptly.

@kathmac630 @ThreeUK -please help - we can’t contact you because we can’t phone the UK