AMC Guest Services

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@MSGreceived Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details? -Paul twitter.com/messages/compo…

@AMCHelps @AMCTheatres I had an issue with a movie I saw recently. I was hoping someone could help me out

@level87code Hi there! Thank you for reaching out, and I apologize for the trouble! We would be happy to look into this for you. Could you please DM us? -Noah twitter.com/messages/compo…

@CatrelCathey Hi there! Thank you for reaching out, and I apologize for the trouble! We would be happy to look into this for you. Could you please DM us? -Noah twitter.com/messages/compo…

@AMCHelps is their somehow I can get a refund for my movie ticket because I miss the movie by accident.

@stylesroyco Hi there! Thank you for reaching out, and I apologize for the trouble! We would be happy to look into this for you. Could you please DM us? -Noah twitter.com/messages/compo…

@AMCHelps why do I not see any upcoming tickets when I have tickets for a showing today?

@tylerfenty96 Hi there, I'm sorry for the troubles! Please send us a private message with your email address or order number, and we'd be happy to look into this for you. Thanks! -Dan twitter.com/messages/compo…

@AMCTheatres i have an issue

Hi there! Thank you so much for reaching out. I am so sorry to hear about the troubles! When time permits, can you please DM me with the email address associated with your AMC Stubs A-List membership, as well as a photo or screenshot of the error you're receiving? I'd like to look into this for you! -Darian

@AMCHelps I canceled a reservation about 15 minutes ago and on one screen it shows just 2 movies upcoming but when I go to the A-List tab, it shows the movie I just canceled with a checkmark as if I've seen it despite the showtime not being for another 7 hours.

@vid3ot4pe Hi there! Thank you so much for reaching out. I am so sorry to hear about the troubles! When time permits, can you please DM me with some more details on this? I'd like to look into this for you! -Darian twitter.com/messages/compo…

Hi Joe! Thank you so much for reaching out. I am so sorry to hear about the troubles! When time permits, can you please DM me with a photo or screenshot of the error you're receiving, as well as the email address associated with your account? I'd like to look into this for you! -Darian

@AMCHelps hi - is the member section of the site/app down? I keep getting an error message when I try and sign in

@kingdwarfnyc I'm so sorry for the trouble! Please DM me with your account details. I'd be happy to look into this. -Stephen twitter.com/messages/compo…

@AMCHelps Hi there! I tried upgrading my account to A List but upon putting my card info in it says “an error has occurred” and charged my debit card 2x with no upgrade - please help!

@doitinprivate Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details, including your email address? -Paul twitter.com/messages/compo…

@AMCHelps I am trying to add a Stubs reservation. The system says I already have a reservation for the same showing and won't book it. What do I do?

@kinzafaw Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details, including your email address? -Paul twitter.com/messages/compo…

@AMCTheatres please reply to Incident #250727-000728) it’s very important

@EmilyOehler Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details, including your email address? -Paul twitter.com/messages/compo…

@AMCTheatres power went out in entire building during F1 today; forced to leave movie halfway through… told to use app for refund; app said “time expired” for refund — how do we get a refund for order 1025506395!

@kralizmo Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details? -Paul twitter.com/messages/compo…

@AMCHelps just had to evacuate in the middle of the movie in amc tyler mall riverside ca. how do i get a refund / new tickets?

@jobalexang I'm sorry to hear about the trouble! Can you DM us with your order or confirmation number? -J twitter.com/messages/compo…

@AMCHelps having trouble refunding some of my tickets for later today through the app. Help please!

@sweetiebabes08 Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details? -Paul twitter.com/messages/compo…

@AMCHelps Hi—went to see Fantastic Four yesterday at the @AMCTheatres Dine-In in Staten Island (Richmond Ave), and the person in front of me was texting through the entire movie. I asked him to stop—the screen glare was in my eyes—but he dimmed the brightness and kept texting.

@bodaciousrick Hi there! Thanks for reaching out. I'm sorry for the troubles. Could you please DM me with more details, including any confirmation numbers or photos of receipts? -Paul twitter.com/messages/compo…

First @AMCTheatres @AMCHelps cancels my opening night tickets for Fantastic 4 on Thursday and then also sells me a defective Herbie popcorn bucket which I can't replace because they sold out of them. Such a bad experience. 😒

@TheDonDrew Hi Drew! Thank you so much for reaching out. I am so sorry to hear about the troubles! When time permits, can you please DM me with your order or ticket confirmation number? I'd like to look into this for you! -Darian twitter.com/messages/compo…

Halfway thru #FantasticFour at @AMCTheatres in Westmoreland PA the movie cuts out & we are just sitting here staring at a blank screen. 😒

@dnmarie23 Hi there! Thank you for reaching out, and I apologize for the trouble! We would be happy to look into this for you. Could you please DM us? -Noah twitter.com/messages/compo…

@AMCHelps Hi if I have questions about upgrading and A-List is there a phone number to contact? I couldn’t find one on the AMC website. Thanks!

@KHyde323 Hi there! Thank you for reaching out, and I apologize for the trouble! We would be happy to look into this for you. Could you please DM us? -Noah twitter.com/messages/compo…

@AMCHelps hey it’s not letting me get a refund for my ticket cuz the show started but I literally had my car breakdown I just need my money back