andrea crosby

@evri_parcel my parcel you delivered was empty @Debenhams clearly I bought fresh air

@sewateruk so my household of two adults have not increased our use yet my bill has gone up a lot I understand price increases but not this much , is it to top up your CEO bonus I’d hazard a guess at this , we work so not home all day drink bottled water greed

@Evri_Courier_ can you train your guys to knock a door it’s not rocket science and pretty easy

@virginmedia iv no internet

@Evri_UKCourier when you think a company can’t get worse then you show that you can useless gang of idiots

@British_Airways what exactly do I need to take my grandchild on holiday from uk to Ibiza

@virginmedia Nope

@andreac14064810 We can see you have spoken with us via direct message in the past. If you go into your messages and continue on from the previous one does that work?

@virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

@British_Airways I’m struggling to login to my avois points iv requested a new password but been unable despite changing it

@virginmedia I can assure you it didn’t

@andreac14064810 If you can click on the button that says "Send us a private message" on our previous reply, it should open a new page to allow you to DM us.

@virginmedia Iv tried

@andreac14064810 Hi Andrea, unfortunately we have not received the message. Can we ask you to click the 'Send Private Message' tab x.com/messages/compo…

@virginmedia I have several times

@andreac14064810 Hi Andrea, if you try now you should be able to DM us. x.com/messages/compo…

@virginmedia Iv done it

@andreac14064810 If you follow our account, you should be able to DM us.

@virginmedia I’m unable to dm you for some reason

@andreac14064810 If you would like to DM us we can look into this further for you.

@virginmedia Yes

@andreac14064810 Hi Andrea, thank you for reaching back out. Is this an email confirmation confirming a complaint you have raised?

@virginmedia I have had no response

@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help

@andreac14064810 Hi, thanks for reaching out. We are sorry you're experiencing issues getting through to our team. How can we help you?

@virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it