Andrea Cutts ⚡️OscarCharlie 🔊

@Online_Primesup Thank you. It has been fixed now.

Dear @RoyalMail why is it so hard to actually contact you? Parcel tracking says delivered - it is not. I have been here all morning! I can't contact the sender as I do not know who it is. Tracking shows I signed for it - I did NOT. No photo evidence. I need help...

@Yodel__98 Unfortunately I can’t message you directly and you’ll forgive me for not sharing my number publicly. Please send me a DM

Oh dear @YodelSupportUK the promise (left in safe place- porch) vs the reality (chucked over the gate) @ThompsonMorgan

So not #allergyfriendly at the end of the day. Having a dog is a choice …

So I get restaurants that want to be #dogfriendly but what about those diners enjoying a meal who have #allergies or are scared? We had to leave @PhoRestaurant for just this reason today. Why not have a separate area or check with diners already eating that they are ok with it?

No answer @Everymancinema ?

.@Everymancinema I note you do not allow people to bring their own food, do you offer any #glutenfree foods on your menu?

. @OctopusEnergy how soon should I expect an acknowledgement to an email I sent to customer services? I hear how many awards you’ve won for customer service and yet I can’t read my gas meter due to a fault and have heard nothing! 🤔

@Coeliac_UK This is super scary, how do they have such little concern for what is a significant sized group of people.

A North Wales coroner has concluded there was a ‘gross failure’ in the case of a coeliac patient, who tragically died in Wrexham Maelor hospital. Mrs Hazel Pearson, 79, had coeliac disease and a number of other medical conditions and died from aspiration pneumonia four days after being given Weetabix for breakfast while at the hospital. Whilst her coeliac disease was noted on her admission records, there was no sign above her bed and staff were unaware of her dietary needs and as a result Mrs Pearson had been fed gluten containing food on multiple occasions. ​ Coeliac UK is deeply saddened and concerned by this tragic case and our thoughts are with Mrs Pearson’s loved ones at this difficult time. Her death constitutes a clear failure of care that should never have been allowed to happen. Whilst this is a particularly shocking example, it reflects a system that far too often fails those with coeliac disease when they need it most.​ ​Tristan Humphreys, Head of Advocacy for Coeliac UK said:​ ​ “We are deeply saddened and concerned by this verdict and our thoughts go out to Mrs Pearson’s loved ones at this very difficult time. Her death reflects a clear failure of care and it is patently unacceptable that this was allowed to happen. Coeliac disease is a serious autoimmune condition for which the only treatment is a medically prescribed gluten free diet. It is critical that people with coeliac disease can access the gluten free food they need to be healthy. This is all the more important when someone is unwell and, as in Mrs Pearson’s tragic case, unable to advocate for themselves. Wales has mandatory food standards which make very clear the level of care that should be provided yet these have not been met. As a charity, we are empowering patients, family members, carers and working with hospital caterers by providing advice and guidance to support safe provision of gluten free food. However, it’s high time the health service consistently delivered the care people with coeliac disease deserve.”​ ​Read more about this case here: bit.ly/3QPUuQ5​ ​ Additionally, you can find useful information and resources to support patients, their family, friends and carers before hospital admissions here: bit.ly/3qaWV6y

I have written an article for @thetimes in response to the new draft menopause guidelines from NICE. They are a step backwards for women. CBT may have a place when taking a holistic approach to managing the perimenopause, but it won’t improve every menopause symptom and won’t treat the underlying hormone deficiency. Women deserve to have a choice and if they want to take HRT they should be allowed to. It is about time women are heard and their symptoms and future health is taken seriously.

@Social_Pip Good luck. Wondering how long you can remove yourself from social but intensely jealous!

Finally got round to changing my profile now Social Pip is no more...

@RoyalMailHelp Thanks Luke, I had to chase the lady up the road as she didn’t know she was collecting. Could so easily have missed her.

So @RoyalMailHelp it’s now the 3rd collection that I’ve booked. Any chance someone might come today? It’s a lot of wasted time waiting in! Plus it’s a return that has a timeline on it. Will you refund me the cost of the item if it doesn’t reach them in time?

@RoyalMailHelp Thank you but how do I ever get it collected?

.@RoyalMailHelp Do you monitor your DM's? I have had two failed collections in 2 days. What hope do I have that you will ever turn up? Less reliable than EVRI ... that's really saying something!

Hey @OfficialPLT can’t get a helpful response from your bot and need help

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So #glastonbury2023 what #eltonjohn song are you all still waiting for?

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