@CrossCountryUK You’re missing the point, how it is legal to knowingly overbook by > 10%. If a taxi driver squeezed 6 people into a car licensed for 5 they would be fined.
@andrewstark If you held a seat reservation and were not able to access this, you may be eligible for compensation. Please email Customer relations who will investigate and respond in full; customer.relations@crosscountrytrains.co.uk ^CW
Thanks @CrossCountryUK for being on time. Shame you forgot to look at capacity and give me the standing discount price.
11:47 from Macclefield south, at least the train manager was embarrassed…
#refundneeded#ukiscrap
@CrossCountryUK Let’s hope that it can still stop with all the extra weight. I don’t think it meets safety requirements, so whilst good for profits it is bad for people. How can I get a full refund?
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