Angelo Salvatore

@TLRailUK I am guessing by the quietness that you had no luck. How do I get home tonight from Stevenage to sandy please?

@angelo_sav Ok let me see what I can do 🙂 ^TT

@TLRailUK good evening. Was just wondering, I am trying to get home to Sandy from London Kings Cross, do you have any suggestions please

@TLRailUK Thank you so much, you will be a hero to many if you can.

@TLRailUK Thank you. I am on the late running 1T68, which is stopping at Stevenage. Would it be possible to hold the 22:45 from Stevenage to Peterborough service, as there are quite a few passengers on this one wanting the Peterborough service.

@angelo_sav Hi there Sandy, I would recommend for you to catch the 22:55 service as this is running as scheduled. I do appreciate this a while to wait but i believe this is the best option ^TT

@TLRailUK Wouldn't be the first time! 😄

@TLRailUK good evening. Just travelling home on 9J68. I am currently sitting in 411111 non toilet end and the wheel sets have flats on them which can be heard quite loud within the vehicle.

@TLRailUK seriously! 9J01 has just been cancelled at Sandy due to a late running freight train. How can you keep treating paying customers like this. Going to be late for work, thanks.

@TLRailUK Thank you so much for your reply Scottie, that has been really helpful. Could you explain to your colleagues that this is how to reply to customers that pay a lot to travel on your services every day. You have a good evening, thanks again for your reply.

@angelo_sav Hi. Once lines have reopened the usual service should resume. If you are stuck without a way home, please use the station help points or speak with station staff who will assist you with a taxi home ^Scottie

@TLRailUK I can understand that there is disruption, but why cancel all your services to Peterborough for the rest of the evening? This happens every time there is a problem. Why not plan some services to run instead of just taking the easy option of cancelling everything!

@TLRailUK Hi there Will S, yeah I understand that. They are in the process of slowly turning the OHL on by sections. Are you planning on actually running anything to all stations to Peterborough once supply has returned or shall I plan to sleep at work in the office?

@angelo_sav Hi there, trains can't run. ^Will S

@TLRailUK I see it's another night of cancellations from London St Pancras to Peterborough. What a shambles, how do you get away with the poor service! It seems to be such a regular occurrence of cancelling Peterborough services, always when I am finishing work to go home!

@TLRailUK I am sure they do, but they are not the ones sitting on a platform for hours trying to get home after being up at 3am! It's just easier to cancel all the services.

@angelo_sav Our teams in control review various possible options before making decisions, Angelo. ^Shawn

@TLRailUK any chance of a train stopping at Sandy this afternoon/evening. Seems to be a common occurrence that you just cancel Peterborough services!

@TLRailUK Or maybe cancelling one of the many Cambridge services at Stevenage and forming a Peterborough service from that!

@angelo_sav Hello there, a fault with the signalling system in the area of Horsham at the other end of this route is delaying trains. The 16.43 is looking to be running. Pleas speak to staff for the latest travel information ^Ben

@TLRailUK Great, so we have to wait over an hour for a train even though you have cancelled 3 in a row! What about arranging a service starting from kings cross or even starting from Stevenage and all stops to Peterborough. Surely you have the driver's sitting around?!

@TLRailUK Any idea if a train will run, or will it be quicker to start walking?

@TLRailUK From Stevenage to Sandy.

@TLRailUK 05:42 from Peterborough cancelled. What a shock! Instead of making excuses (engineering works not being finished on time) just let us know you are not going to run a service in advance, so I can make other arrangements. Late for work again now. Thanks.

@TLRailUK no respect for passengers/customers! Waiting at Sandy after walking in the rain for 9J01. Due to a train fault, you have decided to cancel Sandy, Biggleswade, Arlesey and Hitchin to make back time. Why not cancel stations after St Pancras. Late for work now! Thanks.

@TLRailUK can I ask you a question? Why do you cancel almost all the Peterborough train services, but hardly any Cambridge services are cancelled?