Ankur

@MoCA_GoI Sir awaiting your response.

@ankur1307 Dear Sir/Madam, Your query has been addressed through Direct Message. Thank you for your patience and cooperation. Regards, Ministry of Civil Aviation

Hey @airindia, how long would you sit on case 36817644? 33 days,10+ calls,20+ emails, chasers to nodal and appellant authority but complete silence and inertia in crystal clear case.@TataCompanies this is what you intended to turn them into?@DGCAIndia @MoCA_GoI pls intervene

@airindia Stop your continued bullshit & lies. 1st: paste screenshot of 6th April response that you allude to. 2nd: listen to supervisor's call on 25th Feb who advised seat is extra leg room. I paid only after that. Why don't you bastards just call back, don't have the courage ?@MoCA_GoI

@ankur1307 Dear Sir, we have completed the investigation, as the seat specifications were clarified at the time of booking, we are unable to offer a refund for seat selection. We appreciate your understanding in this mattter.

@airindia How many times do I repeat there is no mail from you on 6th April, stop lying ? I've even challenged you to paste the screenshot of that but you haven't. You can't because there is no response. @MoCA_GoI, I'm seeking your response here, don't wish to deal with AI, they're crooks

Dear Sir, please check the same email thread as we have responded to you on 6th April. As the seat was selected entirely as per your choice, and you have travelled on the seat. Hence, we are unable to assist you with a refund of the amount you paid for the seat. We appreciate your understanding.

@MoCA_GoI I have told you before, there is no travel agent involved and it's a direct booking with airlines. @airindia is consistently lying to you..

@ankur1307 Dear Sir/Ma'am, The concerned airline has made the refund to your travel partner. Regards, Ministry of Civil Aviation

@MoCA_GoI @airindia Sir @MoCA_GoI , still awaiting your response...i have shared full details in DM as your requested and every bit of those details are factually correct. Kindly pull the strings of bastards in @airindia and help resolve the case.

@MoCA_GoI Dear sir, As suggested i have sent you DM and full details of the issue which everything is on record. Kindly intervene and make an example that @airindia in future doesn't do such things with any passenger.

@airindia Morons, no response received.paste if any mail. Stop continuous bullshitting.. @MoCA_GoI i have sent a detailed DM to you yesterday. Please investigate. You will know the facts

@airindia @MoCA_GoI Liars. Paste the screenshot of mail you keep on saying you have sent 6th April...I challenge you to do it and I'll rest my case and will leave my money considering I have given money to beggars

@airindia Morons, you haven't responded, stop lying.. Challenging again to paste the email screenshot here..@MoCA_GoI

@airindia @MoCA_GoI Stop bullshitting & lying. You have not sent any mail on 6th April. If you have, Why don't you paste a screenshot here ? I again challenge you for it. Moreover,I paid for the specific extra leg room seat only after your recommendation on 25th Feb but seat wasn't extra leg room.

Dear Sir, please check the same email thread as we have responded to you on 6th April. Rest, the seat was selected entirely as per your choice, and you have travelled on the seat. Hence, we are unable to assist you with a refund of the amount you paid for the seat. We appreciate your understanding.

@MoCA_GoI Sir, can u budge @airindia? They are making you laughable stock. You claimed they've made a refund, next tweet they say refund not possible (no explanation). They claim to have replied me but when i challenge to post screenshot, complete silence. Do you inpose any regulations ?

@ankur1307 Dear Sir/Ma'am, The concerned airline has made the refund to your travel partner. Regards, Ministry of Civil Aviation

@airindia What does this even mean? You're constantly repeating you've sent a response mail yesterday. I'm challenging you to post the screenshot of that mail here. You can't because there is no such email. So now you change the gear and write generic nonsense. @MoCA_GoI see again

@ankur1307 Dear Sir, we hear you. We're highlighting your details internally to look into this on priority. Please allow us some time to get back to you with an update at the earliest via the same email. We appreciate your understanding.

@airindia Will you stop this relentless stupidity and robotic response ? You liars have not sent any mail in last 10 days. I challenge you to past mail screenshot with time date tamp here. @MoCA_GoI @DGCAIndia @TataCompanies, do you see how these bastards are blatantly lying

@ankur1307 Dear Sir, a response has been shared duly in line with the guidelines. We appreciate your understanding in this matter.

@airindia @DGCAIndia @MoCA_GoI You first need to respond for me to analyze, there is no response at all that you alluded yesterday. So stop evasive & senseless response. You have my number, easiest is just call and discuss which your supervisors (don't want to name them in open) have promised but never called

@ankur1307 @DGCAIndia @MoCA_GoI Dear Sir, the response has been posted after a thorough check on the same email thread. Please note that a refund for the seat will not be possible. We appreciate your understanding.

@airindia In your dreams ? I've got absolutely no email from you in last 10 days. Stop with your tricks and falsehood to look responsive in front of @DGCAIndia @MoCA_GoI .. You have already done enough damage and been blatantly lying throughout.

@ankur1307 Dear Sir, a detailed resolution is shared with you yesterday on the same email. We look forward to your understanding.

@MoCA_GoI Sir, thanks again but I suggest, please verify facts before trusting @airindia.they've zero reputation but shockingly they're not scared feeding wrong info and jeopardizing your credibility. It's a direct @airindia booking, no travel partner involved, and I've got no refund yet

@MoCA_GoI Sir, thanks for your swift response but don't think @airindia takes you or @DGCAIndia seriously.i have been copying you in mail which they have been dodging.. Truly appreciate you asking these guys for a detailed history and you will see the real truth how they cheat customers

@ankur1307 Dear Sir/Madam, Thank you for bringing this to our notice. Your concern has been forwarded to the concerned airline for necessary action. The airline will reach out to you directly for further assistance. Regards, Ministry of Civil Aviation

@airindia You think replying "we are looking into your concern" and writing non sense is enough response ? Attached is the proof. Expect the SM team to behave better than the useless customer care team.@MoCA_GoI @DGCAIndia

@ankur1307 Dear Sir, we appreciate your patience. As checked, we have already responded to you via email. We kindly seek your understanding in this regard.