Arnab Ganguly

Hi @zomato If there is a frequent problem to deliver the orders from restaurants managed by @eatsurenow then those options should not be shown in your portal. This is the second time my order could not be fulfilled because there was no delivery partner.

@CESCLimited what is exactly happening in my area? Always I see supply issues in my premises and in the 5-6 adjacent buildings. Never see supply problems in the other neighbouring areas. What is the problem? Worst service

@flipkartsupport I have given up after trying for 2 days. Do not need the product anymore. Please do not fool customers in the name of sale like this.

@flipkartsupport Pathetic service. In DM support person is telling me to go to orders and select order and click on help. The fact is I am facing issues in placing the order itself so how can I select the order. The order is not there yet and you need to help me with that.

@flipkartsupport @Flipkart I am trying to buy a product since yesterday with the discount offer you are offering. But for every product which has bank discount is showing this error whenever I try to pay in final step? So what is the use of giving sale if nothing can be bought?

@flipkartsupport Such a pathetic AI chatbot . If you want to talk to customer care selecting other orders, you cannot do that too because there are only automated FAQs to select from.

@CESCLimited I have only one question. I do not see any CESC workers in area. I see no one cutting trees. I see no one repairing anything so why is my supply off?

@arnab209 Dear Consumer, We apologise for any delay in resolving your concern. Our teams are actively working on it and are committed to finding a satisfactory solution for you. We want to assure you that we haven't forgotten about your case.  Regards, Soummo Team CESC Limited

@CESCLimited worst services always. Cannot call the customer care, an AI chatbot to register a complaint which no one bothers. They switched off the supply 2.5 hours ago because of tree cutting and no one bothers to switch power on in the area.

@CESCLimited 3 hours now. They do not have the co-ordination of correct status among themselves also. Ground team is giving update that they have given the supply to customer representative team whereas there is no supply restored. What a pity

@arnab209 Dear Consumer, We sincerely apologise for the inconvenience caused. Your supply is affected due to some technical issues and our team is working on it. Regards, Soummo Team CESC Limited

@CESCLimited Workers switched on supply for few houses after cutting trees and went away completely. There are no CESC workers in the area anymore and still power is off. How irresponsible people

Dear Consumer, Referring to your conversation with our representative, your complaint has been noted and the Complaint Reference Number is 0326023504. We are looking into your issue. If the issue persists longer, we will notify you proactively or else you may also DM us for any queries. Thank you for reaching out to us. Regards, Sanjay Team CESC Limited

@firstcryindia @firstcryindia Facing same issue with another delivery after 6 months again . No support, delayed delivery and now have to cancel the order. What an awful support and no respect to customer’s need and priorities.

@firstcryindia no response on app and also on twitter . Do your support exists?

@firstcryindia Poor delivery services from FirstCry. One of my orders which had delivery date of yesterday could not be delivered yesterday.I understand sometimes there can be issue but the product is still not out for delivery today also inspite being present at the nearest hub.

@firstcryindia @firstcryindia Nothing till now. From 6th August to 11th August. I remember I opted out buying from another e-commerce website because they were giving me a delivery date of 11th and Firstcry was giving 1 day delivery. Here I am on 11th with a defective product since 3 days

@arnab209 Dear Customer, As discussed, the issue has already been highlighted to the concerned team, and our team is working on it. Please spare our team some time, Our team will do their level best to get your concern resolved.

@firstcryindia @firstcryindia 48 hours passed of replacement request raised and no actual action taken other than calling to tell that a technician will visit to inspect the defect. In total from the day of delivery today is the 5th day and I am holding an unusable product

@arnab209 Dear Customer, As informed the issue has already been highlighted to the concerned team, and our team is working on it. Please spare our team some time, Our team will do their level best to get your concern resolved.

@firstcryindia @firstcryindia almost 24 hours I have requested the replacement and it is still not approved. At this pace it will take 2 weeks for the replacement to reach me

@arnab209 Dear Arnab, We are extremely sorry for the inconvenience. As discussed the issue is already highlighted to the team we request you to please wait for an update.

@firstcryindia @firstcryindia got a late delivery and received a defective product. Now do not know when will the replacement happen and when I will get the product

@firstcryindia @firstcryindia today is the 2nd day after assured delivery date passed. Will it be delivered today?

@TheCinesthetic The last scene of “The Mist”

What is the saddest scene in movie history?