Superb Concierge

This account is closing and will be removed on 15/06/2018. Please direct all Superbalist-related queries to @superbalist or email support@superbalist.com.

@KelePhalatsi Hi, please DM us your order number and we will look into this for you.

@asksuperbalist hi, I'm still waiting for a refund that was supposed to come in yesterday but didn't. Please advice.

@mesdeejay Hi, please check your DM's for further details regarding your query.

Hi @asksuperbalist can you Guys please not do your collections at the crack of dawn and then send me messages that you tried to collect.

Hi, @LeejaneM , I apologize profusely for the inconvenience caused and the delay in your refund , please check your DM's , we've responded.

@MissLadyPam Hello @MissLadyPam, Thank you for getting in touch with us. I apologise for any delays in regards to your refund. Please check your DM's for further information.

The returns/exchange department is your weakest link @asksuperbalist

@LeejaneM @KAGISO_X6 @superbalist @SABC2 Hello @LeejaneM, Please check your DM's for further information.

@KAGISO_X6 @superbalist @SABC2 So it’s 11 days since collection! Your service is shit @superbalist @asksuperbalist there’s no use sending notifications if you can’t deliver!

@xtinasame Hi Christina, Thanks for getting in touch! Please check your DM's for further feedback on this query.

@tshepiii_98 @superbalist Yay! That's #superb news! Hope you love it 💚

@asksuperbalist @superbalist I got my order, thank you!

@asksuperbalist I got an SMS last night and this morning saying that I will receive my order today before 17:00 but I didn’t get my order, but on the app it says the delivery is scheduled for tomorrow

@tshepiii_98 @superbalist Hi @tshepii_98 please check you DM as @superbalist have responded to you.

@asksuperbalist @superbalist Okay will do that just now

@PlayfulZA @superbalist Hello @PlayfulZA If you purchase an order over R350.00, your delivery will be free 😀😀😀

@superbalist @asksuperbalist Can we please have FREE delivery for our last minute Fathers Day gifts👏come on guys!

@Skepticaudio Hi, Please follow +DM @superbalist your order number and we could look into your return.

@nicolelehman Hello Nicole, Thank you for getting in touch with us. Please check your DM's for further information.

@MwambaP @Aishaandlife @superbalist You're Welcome 💚💚

@Aishaandlife @asksuperbalist @superbalist I do love it thanks!

All the boots that @superbalist's advertising to me are GORGEOUS! But so out of my budget 😭😭😭

@Aishaandlife @MwambaP @superbalist Hi, please check out our payment options , we do have Mobicred and RCS Facilities 😁😁

@asksuperbalist @MwambaP @superbalist ???

@Aleem094 @nopexface @superbalist Hi @Aleem094 thank you for your feedback, we appreciate it! We will definitely note this with our team.

@asksuperbalist @nopexface @superbalist Can you guys please get more affordable brands such ash Basic Thread on your website.

@raesadik @superbalist Hi Raeesa, please check your DM as we have responded to you as your query has been resolved.

@superbalist Hi @superbalist ! One of your agents did get back to me - i asked for a proof of refund, however have not received a response as yet - sending you my order numbers now

Hi @superbalist please help? Need information on a refund that should’ve been processed at the beg of May - no one is responding to mails? Please assist

@MelussiM @superbalist Hello @MelussiM, Please check your DM's we have responded.

@yanga_kid @superbalist @DIDI_MONSTA Please follow + DM @superbalist and we could assist you accordingly.

@superbalist @DIDI_MONSTA how coz i can't us online please

@KhangelaniDziba @superbalist We glad our campaigns are meeting your expectation. ❤️😁

@superbalist I think this is pretty cool. Edgy and sooo current. Nicely done!!! 😍