Atomicwork

Today, we’re launching #AgenticIGA! Access provisioning shouldn't be reactive, manual, and brittle. It should work seamlessly, in the background, as your business moves. Agentic IGA does just that! It makes access provisioning autonomous, intent-driven, and continuous by: ✅ Handling access requests conversationally in an employee's flow of work ✅ Understanding user intent and granting the right access in real time ✅ Enforcing least privilege by default and enforcing justifications to comply with policies ✅ Deprovisioning access automatically as roles and responsibilities change Because your employees deserve to have access without the ache! Take a look at how Agentic IGA works here 🔍 atomicwork.com/features/acces… . . #IGA #AccessProvisioning #Governance #Atomicwork #AgenticIGA #AI #IT #ITGovernance

Automation in enterprise software has always had an invisible ceiling... Teams usually know exactly what they want to automate, whether it’s replacing a laptop, provisioning access after a department transfer, or routing approvals based on cost and role. The challenge has always been turning that intent into a workflow the system understands. With AI Workflow Builder, that gap disappears! Describe the workflow in plain language, and Atom builds it, using native actions, integrations, or even custom code when the platform doesn’t have a built-in action. The result is that people who understand the process can now build and evolve the automation themselves. In the video, our Product Manager Akshay Kulkarni shares the thinking behind the feature and why we’re moving away from a reactive model to one where IT admins can build the workflows they imagine themselves. ✍ In her blog, our Head of Product Aparna Chugh goes deeper into the problem this solves and how AI Workflow Builder removes those constraints by letting teams describe what they need and have AI build it 🔗 lnkd.in/dAtCKSqC #AIWorkflowBuilder #Workflows #AIWorkflows #Atomicwork #ITSM #AI

Welcome @travisk to the world of Atoms. Let's make Atoms Great Again :)

Your new hire's laptop wasn't ready on day one. Was that IT's fault or HR's? The honest answer is, it doesn't matter whose fault it was. The employee already formed an opinion about your company! Onboarding, offboarding, role changes. These are the moments employees remember most. And they almost always fall apart in the handoff between HR and IT. John Cuellar Founder of our partners at Cascade Clarity AI, has spent years fixing exactly this. In this session of the Agentic ITSM Masterclass he shares a practical framework for making these moments feel seamless, with AI connecting the dots between both teams! Free. On-demand. Register once, watch all four sessions 🔗 lnkd.in/dQnEZYGf . . #AgenticITSMMasterclass #Masterclass #AIMasterclass #ITSM #IT #AI #Atomicwork

We're heading to Microsoft 365 Community Conference happening from April 21–23 in Orlando, Florida! 🚀 This year's theme is all about being a beacon for builders, innovators, and icons of intelligent work, celebrating the new era of AI-powered productivity with Microsoft 365 and Copilot. Come find us at Booth #206 - we'd love to connect, chat, and geek out over all things AI! See you there 🔗 m365conf.com/#!/

Most self-service strategies in IT fail for a simple reason: they’re designed around the tool and not the person asking for help! That’s exactly what Ehm Driggers, IT Operations Coordinator at TubeScience, unpacks in the Agentic ITSM Masterclass! In this session, Ehm shares practical insights on how modern IT teams can design support experiences that employees actually use, from building smarter deflection paths to identifying where AI truly adds value in the service desk. This session is part of the Agentic ITSM Masterclass, a series built for IT leaders who want real practitioner perspectives on how AI is transforming service management. Across four sessions, experts share practical insights on designing AI-driven self-service, eliminating access provisioning bottlenecks, creating seamless HR + IT employee experiences, and scaling early AI wins across the organization. If you're exploring how AI can reshape your IT service strategy, this is a great place to start! Register to hear Ehm’s insights and get your questions answered 🔗 atomicwork.com/agentic-itsm-m… . . . #AgenticITSMMasterclass #IT #AI #AIMasterclass #Atomicwork

📈 Our State of AI in IT report 2026 reveals that 98% of organizations are already using AI or planning pilot projects. Yet most IT teams are still stuck at ticket deflection! Teams launch an AI assistant, see early gains, and then struggle to figure out how to extend AI beyond deflection into the rest of IT operations. 🔴 How do you automate L2 requests like access provisioning without compromising security? 🔴 How do HR and IT work together to deliver seamless onboarding and offboarding experiences? 🔴 How do you truly build an AI-assisted service team? These are the exact questions we’re tackling in The Agentic ITSM Masterclass! Curated for IT practitioners by those who’re already putting AI to work across their IT operations. ✅ Save your spot and attend 4 sessions over 4 days with live Q&A at the end of it 🔗 atomicwork.com/agentic-itsm-m… 🗓️ April 7–10, 2026 . . #AgenticITSMMasterclass #AtomicworkMasterclass #VirtualMasterclass #AgenticITSM #AgenticAI #Atomicwork

Atomicwork is now available in the @Microsoft Marketplace! IT leaders can now discover, procure, and deploy Agentic ITSM & ESM directly within the Microsoft ecosystem to accelerate adoption while leveraging existing Azure commitments (MACC). With deep integrations across Microsoft Teams, Outlook, Entra, Intune, SharePoint, and Azure, Atomicwork brings agentic service management directly into the flow of work. Enterprise IT is now modernized and easier to access than ever! Thank you to the Microsoft team for partnering with us to bring Agentic IT to enterprises worldwide. 🚀 Read more here 🔗atomicwork.com/blog/atomicwor… . . @amnigos @kirandarisi @leningali @_sairamkrishnan @AparnaChugh . . #Microsoft #Atomicwork #MicrosoftMarketplace #ITSM #AI

Configuring Identity Governance is where most complexity hides... In this Building Atomicwork snippet, Shamith Rao talks about the real work behind IGA: ✅ Defining policies ✅Structuring approval chains ✅ Mapping entitlements ✅ Aligning all of it with existing IDP systems and access patterns While building #AgenticIGA, we focused on reducing that configuration burden. Designing policy shouldn’t feel like assembling infrastructure from scratch every time. This is how we’re making it more adaptive! 🎥 Watch the full episode to see how we thought about Agentic IGA as a whole 🔗 youtu.be/0_usYRFdLgM?si…

What’s the Atom-osphere like? Random. Unfiltered. Unexpected. And almost always… very, very real. We found out that our Product Manager, Akshay Kulkarni, would’ve been a chef if he hadn’t chosen product. Anish P R, our founding engineer? A screenwriter in another life. And Arkajit Datta and Shamith Rao — just as savage on camera as they are off it 💥 This is just the beginning of a series where we show you the humans behind the product. Because at the end of the day, that’s what they are - humans building something extraordinary!💜

#AtomicConversations 🎙️ | "For any leader, the pieces I value are ownership, accountability, driving results, getting things done. But the real shift is realizing you won't know everything, and that's okay. Trust, hire, and delegate to those who know the most." This is the tension at the heart of modern leadership! In a world where every company is navigating new technology, new threats, and new complexity, no single leader can carry it all. The edge goes to those who build deep trust and delegate with conviction. In this episode of Atomic Conversations, Swati Ranganathan CIO and CISO of @uniphore , breaks down the mindset every technology leader needs to embrace right now. Watch the full video here 🔗 youtu.be/MIm_Zqwu-MU?si… . . #ITpodcasts #ITSM #AI #AILeadership #ITLeaderships #Atomicwork #AIiniT

#BuildingAtomicwork 🚀 | When everything runs through an AI agent, the obvious concern is: can it overstep? In this Building Atomicwork snippet, Anish P R, Founding Engineer, explains how we built strict checks and balances into the system, approvals can’t be bypassed, policies can’t be ignored, and every access grant is logged, traceable, and auditable! From approval enforcement to grant tracking and cross-application visibility, governance is embedded into every tool the agent can use. Watch the snippet to hear how we designed trust into Agentic IGA 🔗 youtu.be/0_usYRFdLgM?si… . . #IdentityGovernance #AccessProvisioning #AI #AgenticAI #AIWorkflows #ITWorkflows #Atomicwork

We're proud to be featured on the fourth edition of Celonis Labs: Beyond Journal, a collection of perspectives on building the AI-driven, composable enterprise! 🚀 Within the report, our Chief Business Officer, @leningali explores a fundamental productivity gap inside enterprises: It’s the friction embedded in the tools and processes that organizations rely on that's slowing them down! When employees face IT issues during critical moments, they encounter portals, forms, and follow-ups. Multiply that across the enterprise, and the productivity drag becomes enormous! The piece outlines how enterprise AI must move: 🛑 From passive assistants to autonomous agents 🛑 From ticketing workflows to context-driven orchestration 🛑 From siloed tools to service embedded in the flow of work Take a look 🔗 celonis.com/insights/ebook…

Huge shoutout to our sponsors and the incredible startup teams here tonight 🙌 Ski Camp AI wouldn’t happen without the builders pushing AI and MCP forward every day. Grateful for this community and the energy in the room 🚀🤖 @usetusk @LangChain @mintlify @dosu_ai @AnthropicAI @atomicworkhq @inkeep

Mireya says, “Figma keeps crashing.” Atom doesn’t ask 10 follow-up questions... Because it already knows: ✅ Who she is and what team she’s on ✅What device she’s using ✅What changed yesterday ✅What apps are installed ✅What trusted sources recommend In our latest blog, we break down where CMDB and asset management fall short and why the future of IT visibility is evolving beyond static databases. Read the full blog to see what that shift looks like 🔗 atomicwork.com/blog/cmdb-vs-a… . . #ContextManagement #AssetManagement #IT #AI #Context #Atomicwork

#AtomicConversations 🎙️ | “Talent won’t just tell you how to do AI, it will tell you where to apply it.” In this episode Atomic Conversations, Vishal Gupta CTO & CPO at GoGuardian makes a critical point that often gets missed in AI discussions: AI success isn’t driven by tools, it’s driven by thinking talent across the organization. The full discussion is a masterclass in how organizations actually unlock AI at scale. Watch it here 🔗 youtu.be/_aj7Jo9R0b8 . . #ITConversations #IT #CIO #Atomicwork #ITPodcasts #Podcasts #AI

At Ski Camp AI, we’re bringing together Den Delimarsky (@AnthropicAI), @hahnbeelee (@mintlify), @samecrowder (@langchain), and @amnigos (@atomicworkhq) to talk about building, scaling, and governing agentic systems. From MCP foundations to developer experience, orchestration, and production realities, this panel goes deep. 🎿 👉 luma.com/skicampai

Intent alone isn’t enough. Access decisions need context, policy, entitlement awareness and the ability to reason before action is taken. In this episode of #BuildingAtomicwork, Arkajit Datta, our Applied AI Search Engineer, shares why we moved beyond workflow-driven access provisioning to Agentic IGA, where a specialized IGA agent engages in conversation and makes governed decisions in real time. This is what Agentic IGA is about: governance that happens as access is decided, not as cleanup after. Hear directly from the builders Anish P R, Akshay Kulkarni, Arkajit, and Shamith Rao in this roundtable on the thinking behind how and why we built IGA 🔗 youtu.be/0_usYRFdLgM?si… Because access should come without the hassle! . . #IGA #IdentityGovernance #AccessProvisioning #IT #ITSM #AI #ITWorkflows #ITProvisoning

Ski Camp AI is loaded ⛷️ Keynote by @chris__sev (@Auth0), along with @Nickgomez (@Inkeep), @Marcel7an (@usetusk), and Michael Mangus (@dosu_ai). Then a Building Agents & MCP panel with Den Delimarsky (@AnthropicAI), @hahnbeelee (@mintlify), @samecrowder (@LangChain), and @amnigos (@atomicworkhq). 👉 Request to join: bit.ly/4qzT9NZ

Atomicwork is attending NexTech 26, a summit built for enterprise tech leaders designing the intelligent enterprise! With 500+ CIOs and digital leaders, NexTech goes deep into AI at scale, autonomous platforms, cybersecurity as a business layer, and real-world digital leadership focused on outcomes, not optics. Looking forward to meaningful conversations with leaders shaping what’s next. 📍 The Leela, Mumbai | 🗓️ Feb 6, 2026 . . #ITEvents #NexTech #NexTech2026 #AISummit #CIOSummit #MumbaiEvents