Audrey Spillman

@British_Airways Just responded to your last message

@audreyspillman Drop us a DM with your details and we can check the status for you. Si twitter.com/messages/compo…

Also… we’ve been told through email that we would be days away from being compensated via @British_Airways and have yet to be compensated under their EU 261. They don’t even have a customer service department??? I just expected more from this airline.

@British_Airways I just sent you a DM.

@British_Airways And then had to take a taxi to another airport in DC and got to Nashville after basically doing a 24 hour travel day. All due to them getting a smaller plane and cutting 30 passengers from our flight. It’s a pretty clear cut situation that falls under EU compensation

@audreyspillman Have you not heard from the team at all in that time? Si

@British_Airways The only thing I’ve heard is that our case is still being under review from July! I’ve already submitted a case along with flight numbers and receipts. Instead of having a direct flight from London to Nashville we were rebooked or next day from London to DC

@British_Airways I’ve heard this over and over but no resolution. It’s now going on 7 months. I’m having a hard time believing you.

@audreyspillman Hi Audrey. We're sorry to hear this. We appreciate this is frustrating. Our Customer Relations team are working hard to get back to you as soon as possible. They have a backlog of cases at the moment. You can check the status of your case here britishairways.com/travel/helpcen… - Imogen

We have yet to receive our EU compensation from @British_Airways after being involuntarily off boarded due to them using a smaller plane a few hours before our departure back in July 2024. Why should this take so long to resolve??

Last day in London spent exploring Camden + Westminster 🇬🇧🇬🇧 Thanks to all who came to our shows! So wonderful to meet you and catch up with those we hadn’t seen in a while!! Xoxo

@TimSmith2021 Thank you!!! ❤️❤️

A masterclass in song craft by @audreyspillman!

A privilege to be @soundloungeCIC for a very special evening of stellar performances by @audreyspillman @MrLemonsStudio & @MrSamuelTaylor …grateful to be in a setting that allowed the musicians to explain the story behind each song…

The stunning White River from the Buffalo Blood collaboration, featuring @audreyspillman …what a voice!! @soundloungeCIC

Very little comes close to the sound of @Orphanbrig - wonderful to finish this evening’s show @soundloungeCIC with 'Sweetheart' from their first album…here’s hoping there’s a new album on the horizon Ben Glover, @JoshuaBritt @audreyspillman @MrLemonsStudio 🤞🙏

TONIGHT!! JAN 27!! Neilson Hubbard @MrLemonsStudio, @audreyspillman & Samuel James Taylor @MrSamuelTaylor join us at the @soundloungeCIC for a great bill of top #Americana. Tix are available by clicking the link below or you can pay on the door from 7pm. ticketweb.uk/event/neilson-…

@TimSmith2021 @MrLemonsStudio @Orphanbrig @soundloungeCIC @MrSamuelTaylor Glad to have you there!

Having travelled 1000 miles to Osimo on Adriatic Coast of Italy to see @MrLemonsStudio play with @Orphanbrig, then it’s guaranteed that I’ll be @soundloungeCIC tomorrow for an evening with Neilson Hubbard, @audreyspillman & @MrSamuelTaylor 😁

@TimSmith2021 @MrLemonsStudio @Orphanbrig @soundloungeCIC @MrSamuelTaylor Glad to you there!!

Live at the @soundloungeCIC! We welcome Neilson Hubbard (@MrLemonsStudio) @audreyspillman and @MrSamuelTaylor for a transatlantic, in-the-round performance from three #Americana greats. Friday 27th January. 8pm. Tickets: ticketweb.uk/event/neilson-…

Excited to be playing @soundloungeCIC with @MrLemonsStudio and Samuel Taylor on 27 Jan in London at 7PM! Get your tickets here: ticketweb.uk/event/neilson-…

Top Class Americana Triple Bill!....thanks @W21Music w21music.com/post/top-class… Join @MrLemonsStudio (Neilson Hubbard), @audreyspillman & @MrSamuelTaylor for a one-off #London show at @soundloungeCIC on 27th Jan. Tickets: ticketweb.uk/event/neilson-…