Alexei Zheglov

a #kanban reading list for those who want to teach others: goodreads.com/review/list/20…

@ofinker @okrexpert #1 fitness criteria by which customers/markets choose your products/services. Such criteria are few. #f4p

Example: the "SDM-in-denial" (one of many service delivery manager patterns catalogued & presented by @fer_cuenca) is simple, repeatable, and, unfortunately, scales very well #yeswekanban #kgs22

Uma das mentes mais brilhantes da Kanban University , o grande @az1! Obrigado pela atenção! lnkd.in/dNBGPcnu

Confidence in your ability to deliver comes from understanding your process, not the statistics behind it. - look for buffers, queues, blockers, dependencies and NIA - @az1 at #klr22

#F4P fitness thresholds in metrics charts, one of the many takeaways from #Kanban Global Summit & Leadership Retreat 2022: linkedin.com/posts/azheglov… #kgs22 #klr22 #metrics #yeswekanban

Mainstream customers have different selection criteria than early adopters/enthusiasts. Many startups' products, services, processes, culture fit the latter, not the former. #f4p

Here are the slides from my presentation today at FlowConf 2021, about finding the Service Delivery Manager. slideshare.net/fercuenca/find… #kanban #agile #management #KMM

Why are Priority Lists so fragile? Thank you Agile Kanban Istanbul for inviting me to speak at FlowConf 2021. Sharing my slides for the presentation. speakerdeck.com/squirrelnorth/… #kanban

Pragmatic Pivot: an article by my colleague @squirrel_north @fer_cuenca linkedin.com/posts/fernando… How to use practice to adopt/reinforce values and gradually, indirectly change a mindset

We're kicking-off a new season for the Kanbanada Meetup with an open-space style session to share your latest #Kanban stories, ask questions, and connect with fellow practitioners. Will I see you there? Sign up here: meetup.com/KanbanTO

@CatSwetel @DReinertsen @jezhumble @davefarley77 @cwodtke @ldavidmarquet … Kanban from the inside by @asplake Fit for Purpose by @mauvius_dja and @az1 Drive […] by @DanielPink Reinventing Organizations by @fred_laloux Training from the back of the room by Sharon L Bowman User Story Mapping by @jeffpatton Agile Spiele kurz und gut by @marcbless & me

new 15-min video by my @squirrel_north colleague @fer_cuenca: finding hidden queues in your process twitter.com/fer_cuenca/sta… #kanban

- "We don't have queues in our process." - "Are you sure?" 😉 In this video, we’ll explore some questions you can ask about your process to help you identify those hidden queues. youtube.com/watch?v=46Mpg8… #kanban #agile #flow

HR exists as a coping mechanism for “people problems” emerging from poor systems. The problems stem from the system, not the people within it. HR should reorient to improving the systems of work.

Classes of service add spice To your bland service workflow Customers do care #kanban #haiku

Nines in uptime is a #vanitymetric Many 9s over a long reporting period don't help customers experiencing an "eight" (e.g. my Rogers 83% this week) Real #f4p fitness criteria: 1) max (not mean) time to repair 2) min (not mean) time between failures 3) fallback options

Priority's confusing / It mixes up four problems / Break it with Kanban. Problem #1 of 4: Separating options from good options. Read more here: squirrelnorth.com/post/priority-…

Are you ready to develop mastery as a Kanban Coach? This June, take the Kanban Maturity Model & Kanban Coaching Practices classes and earn your Kanban Coaching Professional (KCP) credentials. squirrelnorth.com/kmm-kcp You must already be a KMP to take these classes.

What is Russian for the #Kanban term "service delivery review" (SDR)? Those studying it in training classes: Обзор поставки сервиса Those actually doing it in their companies: СДР