Bali Blinds

The Dream Room Dream Team Kick Off: Bali + Olympic! bit.ly/2uCQs66

@BillPerry2 Hello @BillPerry2! We are so very sorry to hear you haven't received a reply to your email. Would you please try sending your email to feedback@baliblinds.com?

@BaliBlinds This didn’t seem to do anything either. I sent the email the next day 11/19. Here it’s 12/09 and still nothing

@BaliBlinds I have now tried 2 different times to order swatches and haven't received anything. Last order E8734336AA. I really want to purchase blinds from you but beginning to believe this isn't going to happen!

@BillPerry2 then place an order directly with manufacturing and request a rush. 2/2

@BillPerry2 Hello @BillPerry2, I am sorry to hear you have not received your swatches. These are sent out by a third party vendor. Please email us at feedback@springswindowfashions.com. You will want to include your physical address, color name and numbers of the samples wanted. We can 1/2

@johnsonnylia Thank you @johnsonnylia, we will respond to you within 24-48 hours. Please let us know if we may be of any additional assistance. Have a great day!

@BaliBlinds I just sent you an email. Thank you

@BaliBlinds your company has horrible customer service and no one is listening. How hard is it to send pieces that fit! This has been going on since June! I just want valances that fit!!!! I will never purchase Bali again .

@johnsonnylia we may properly assist you. You are also welcome to email us your information to windowfashions@springswindowfashions.com. Please allow 24-48 business hours for a reply if emailing. We apologize for any inconvenience and we look forward to hearing from you. 2/2

@johnsonnylia Hello @johnsonnylia, we are sorry to hear this and would like to help. Please provide the original order information from the white label locate on either the back side of the valance or inside the top rail of the blind. Please also verify the size valances you received so 1/2

@seer33seer Hello @seer33seer. I am sorry to hear you have had trouble with your order. We are happy to assist you. Please send us a message with your order information so we can look into this for you.

@HomeDepot @HDCares @BaliBlinds Colossal failure from Home Depot/Bali. Installer destroyed my blinds. Customer Order Specialist cancelled my 3rd installation attempt at the last minute to save a trip fee. It’s the last straw. And this is just one window! They messed up all 10!

@Escalade714 @Escalade714 would you be able to email us with your order information, approximate time of purchase, and contact information? You would send everything to windowfashions@springswindowfashions.com.

@BaliBlinds You're dms don't accept messages to non verified users

@BaliBlinds hey yall, what's going on with google and bali this time? I had automations and routines all set up and now google home doesn't see bali or vice versa. What gives this time?

@ted_poppke I am sorry to hear you are having trouble with your motorized shade. Please call customer service at 1-800-221-6352. A technical specialist will be able to assist you.

@BaliBlinds Hi - I need help with a motorized blind - it will only move about 1/2 inch using the manual button with A/C power supply. How do I tell if it is a power issue or a problem with the motor?

@Zimgirl1219 Thank you for providing the information. The bottom rail color coordination for Avonlea Birdseed # 05081 is Almond which is a slight off-white color. The photo provided is correct having an Almond bottom rail. We ask that you please reach out to the original place of 1/2

@Zimgirl1219 purchase to discuss your options. You are welcome to contact our Customer Service at 800-221-6352 M-F from 9:00 am to 6:30 pm EST. We sincerely apologize for any dissatisfaction. 2/2

@Zimgirl1219 Manufacturing selects the color coordination. For us to confirm what your bottom rail color should be, please provide the color name and number of the material you ordered.

@Zimgirl1219 Hello, thank you for reaching out. Please message us your order information so we may verify what was ordered and confirm the bottom rail color coordination. We look forward to hearing from you!

@edmiketa getting additional training to associates/installers. Please let us know if we may be of any additional assistance. 2/2

@BaliBlinds I figured how to install the Tie downs…Lowe’s professional couldn’t .. Not a good representative of Bali products from Lowe’s

@BaliBlinds My girlfriend ordered Bali blinds from Lowe’s, the installer (professional) they sent “insisted” the tie downs sent with the blinds don’t work because they don’t attach to the rod . He made her order tie downs from Amazon, similar to Coolaroo… HELP!!!

@edmiketa Hello edmiketa, thank you for your reply regarding PO 236687469. The hold down brackets that were sent with this order are made exclusively for the Exterior Solar Shades. We sincerely apologize for the trouble you experienced with the install. We will be sure to look into 1/2

@edmiketa Hello edmiketa, please message us with the original order information. This may be found on a packing list, parts list or troubleshooting guide. This may also be found on a white label located on the top rail of the blind. We will be happy to verify if hold down brackets 1/2

@JimBilello apologize for any inconvenience. 2/2

@BaliBlinds 10 phone calls, incorrect custom blinds, delivery mistakes, incorrect information going on 2 installations and still not right #homedecoration horror show. I should have gone with @levolor I don't know how you stay in business!

@JimBilello Hello JimBilello, we did locate your PO 244176015 for Sheer Vertical blinds. We are sorry to hear parts were missing and that there was an ordering error. If this still has not been resolved, please message us your concerns so we may provide you with a solution. We 1/2