betsy

@cityofmarkham Is Markham civic centre open today? The website is suggesting that it is

Update on outdoor ice rinks: due to warmer temperatures and rainfall, the following ice rinks are closed: -Huntington Park -Markham Museum -Milliken Mills Park -Milne Dam Park -Victoria Square Park -Markham Civic Centre Learn more: markham.ca/Skating

@SunwingVacay this situation has been beyond frustrating. I have been having mental breakdowns in private away from my brother everyday. Please just send me home #ctv #cbc @Transport_gc @OmarAlghabra

@SunwingVacay reception did not let me check out for 12pm saying that the flight I’m supposedly booked for might not be flying (no confirmation #). Sunwing rep also says the same thing. I do not have money to pay for extra nights. Need confirmation asap. #cbc #ctv

@SunwingVacay it pains me to see my brother unwillingly to eat, leave the room, and unable to sleep due to this situation. Been yelled at by sunwing staff, threatened, and lied to. Was supposed to be home on the 23rd. This is an absolute nightmare. #cbc #ctv @Transport_gc

@Max200002353569 @SunwingVacay @kufan4ever Not when you are faced with emergency situations. Alls sunshine and rainbows when you book excursions.

@beecuz1 @SunwingVacay @kufan4ever Cayo largo sunwing reps are pretty helpful

With multiple flight delays in Montego Bay, I’m so grateful @SunwingVacay was able to fly all of us to @TorontoPearson #WG733 and I got home safely….Thank You God! 🙏🏻 #ONStorm

@Max200002353569 @SunwingVacay @kufan4ever She would’ve been held back indefinitely as flights are full to go back. It’s a hard decision but she could assist more if she flew back.

@beecuz1 @SunwingVacay @kufan4ever Why would mother get on plane without children 😲

@SunwingVacay Additionally, my brother does not have his epipen as our luggage was lost and we do not have our necessities.

@SunwingVacay My 13 year old brother has been in distress and having trouble eating/sleeping due to the situation.

@SunwingVacay one children and one teen stranded in cuba without parents due to covid protocol. Need immediate assistance

@SunwingVacay Hi MN, thank you very much for following up. I have sent a dm!

@beecuz1 Hi Betsy, can you DM us the booking information for the children and the mother? We're going to work out something here. Awaiting your response -MN

@TravelGoC @SunwingVacay mother and children separated at Cuba airport for Christmas. Mom is going back to Toronto children have nothing no money no resources in cuba. Alone, Scared, and Anxious

@SunwingVacay Hi MN, still not home thank you for you response.

@beecuz1 Hi there, we’ve been experiencing a high volume of messages and apologize for the delayed response. We truly appreciate your patience during this time. Based on our information the flight had landed in YYZ on 24 Dec at 7.35pm. Can you confirm that you're home now? Thanks - MN

@SunwingVacay Hi NJ, no specific confirmation for flight they’re just saying it is booked after threatening us to pay for hotel. Still not home. Thank you so much for your response.

@beecuz1 Hi Becca, We are currently experiencing a very high volume of messages. We apologize for the delayed response. Hopefully they are back home by now, if not please let us know and kindly provide flight information. Thanks, NJ

@IrisKirschner @mnahangi @SunwingVacay They are threatening me over the phone that I will have to sleep in the lobby and will not book a flight. But want me to release copies of my personal information through an insecure network. I hope you get back home safe and sound. Thank you so much for your response 💖

@beecuz1 @mnahangi @SunwingVacay Got an email saying 1 pm on Dec 28th but going to keep checking the yyc arrivals & departures to see if this is valid. My family just stayed in their room & eventually Sunwing paid. No reps to be found.

Due to weather-related flight cancellations and delays from Western Canada, we continue to experience delays for a number of northbound return flights.

@SunwingVacay lost our baggage; stuck in cuba unwillingly ; no where to by necessities; no communication - this vacation has become a nightmare #ctv #cbc #toronto #Sunwing #getushome

@SunwingVacay had no contact with sunwing local reps until he came this morning at 7am knocking at my door demanding that I pay out of pocket for my stay or threatening that I get expelled. #ctv #cbc #toronto @TravelGoC

@mnahangi @IrisKirschner @SunwingVacay I’m facing the same situation this morning did you have any solutions? They are still not telling me anything about my flight back no reassurance what so ever. Just getting random emails from idk where not from my local reps

@IrisKirschner @SunwingVacay I ended up paying $1500 out of my pocket although #Sunwing told me we have extended your stay in the resort. The hotel staff said they do not have information regarding that and brought security to my room forcing me to either leave or pay.

#ctv #cbc @TravelGoC

@SunwingVacay unkown staff emailed me saying I will be expelled from hotel. They are forcing me to give out private information unsecured methods of communication. Do not know who exactly is emailing me and still have not talked with the two local representative ongoing 72hr.

@Jacquelinejaxx @DarrenDating @SunwingVacay @CP24 @CTVToronto @CBC Told that I might be getting expelled from hotel tomorrow morning after they didn’t let us fly. They lost all our baggage stuck here with nothing. Still waiting for local sunwing to speak to us

@DarrenDating @SunwingVacay @CP24 @CTVToronto @CBC We’re at 65 hours delayed, expecting more. No info other than a continuously changing time/date for a mythical flight that isn’t on any manifest, airport website or their own website. Group of 15 of us, count us in!

@SunwingVacay @CP24 @CTVToronto @CBC you guys are really sad, cancelled the flight again, twice. Lawsuit all the way. My mission is to publicly ruin your airline. #sunwing #cancelled #lawsuit