Claire Ward

@sageuk when are you planning to allow users to increase the font size on sage 50. For those of us with impaired vision the tiny font is terrible. “The useful tips” given out do not help.

@marksandspencer hi, I need some help with a faulty item, can’t seem to send a private message?

@sainsburys is the app down? I can’t log in and have reinstalled as well still can’t log in.

@sainsburys I cannot checkout online. I’ve booked a slot and when I go to pay it just does the wheel of Doom in screen. Any ideas I’ve logged out and back in again.

@Ocado the search function does not work, blank screens every time I try. Needs sorting out. Ocado experience not great at the moment when it’s always been brilliant.

@LavazzaUK Hi, I can’t seem to find Prontissimo! Intenso Instant Coffee Anywhere in UK shops. Has it been discontinued?

@sageuk why am I being asked to log in or create an account this morning? If I close that box I get this message

@craftginclub hi, can you help me? I had a tonic in my subscription a couple of years ago from Twisted Tonic. Are they still trading as I can’t seem to find them anywhere! Thanks in advance. Claire.

@HSBC_UK business banking app is down. Unable to log on!

@RoyalMailHelp I cannot view my invoices on OBA. I click invoices and then when I click on my customer account it won’t go anywhere. What is the issue?

@Stellantis hi, I am trying to get a contact for head office accounts payable in the UK but am having no luck. I was told on live chat that you don’t have accounts payable! Can you help??

@KnorrUK have you discontinued the liquid stock? I can’t find it anywhere. It’s brill for just a splash and I don’t always want to use a stick pot (UK)

@MerlinBirdID my app has stopped showing pictures of birds alongside the calls and I can’t get bird info by tapping the bird anymore. Any ideas?

@VodafoneUK I’ve been getting this for a while

@bellapumpkin Hi Claire 👋🏻 It's disappointing to see your concerns raised. Could you please elaborate on what happens when you try to download a PDF copy of your bill? Jason

@VodafoneUK I have been unable to access and download my bill. I have tried several times over the last few days and just get pdf bill unavailable. This is a business account and I require the VAT bill.

@VodafoneUK Hi Jason, I log in and go to billing. It shows the bill amount but at the bottom of the page there’s a box that says ‘sorry, you can’t download this bill at the moment’

@lionsgateplusuk Hi, I have an account that was originally through starzplay but can’t log in on the Lionsgate app with those details, any reason why?

@RoyalMailHelp It’s affected all tracked items I’ve sent

@RoyalMailHelp I haven’t been able to see any Tracking info for over a week on the click and drop website. Just keeps saying ‘Sorry , there was a problem, please try again’ what’s the issue?

@WixHelp Have done

@bellapumpkin Hi Claire, please send us a DM, and we'd be happy to look into this for you.

@Wix why isn’t live chat available ? All I’m offered is a call back. I’ve used live chat before.